PRODUCT SUPPORT ADVISOR

Job Description

Maxflow Power Products, the UK and Ireland’s largest engine driven pressure washer and power product manufacturer! We are consistently expanding and are seeking a talented Technical Support Advisor to join our dynamic team in Cookstown.

Reporting to: Operations Manager

Hours: 7:15am – 4:30pm Monday to Thursday | 7:15am – 3:15pm Friday

Why Maxflow?

• Innovation at its Core: We design and manufacture our products in-house, setting industry standards.
• Unmatched Service: With a vast inventory and dedicated support, we’re committed to customer satisfaction.
• A Growing Team: Be part of our exciting expansion and career growth opportunities.

As a Technical Support Advisor, you’ll:

• Be the Expert: Provide top-notch technical support for our pressure washers, water pumps, and generators, including parts and accessories.
• Connect with Customers: Interact with customers across the UK and Ireland via phone and email.
• Solve Problems: Troubleshoot technical issues and offer expert advice.
• Collaborate Effectively: Work seamlessly with internal teams to ensure smooth operations.
• Stay Informed: Keep up-to-date with the latest product knowledge and industry trends.

What We’re Looking For:

• Power Product Know-How: Experience with power products, small engines, or electrical machinery is a must.
• Tech-Savvy: Proficiency in Microsoft Office Suite is essential.
• Excellent Communicator: Strong verbal and written communication skills are key.
• Problem-Solver: A keen eye for detail and a solutions-oriented mindset.
• Team Player: Ability to work independently and collaboratively.

Perks of the Job:

• Competitive Salary
• Private Health Insurance
• Early Finish Fridays
• Coffee Vouchers
• Cinema Tickets
• Retail Discounts

Ready to Power Up Your Career?

Apply now and join the Maxflow team!

Job Type: Full-time

Benefits:

• Company events
• Company pension
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: In person