Mary & me
Salad bar FOH team member
Job Description
Job Overview
As a Front of House Team Member, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming atmosphere. Your role is crucial in creating a positive dining experience, where you will engage with customers, assist them with their needs, and support the kitchen team in food preparation. This position requires a blend of culinary knowledge and excellent interpersonal skills to enhance customer satisfaction.
Duties
- Greet and welcome guests as they arrive, ensuring a friendly and inviting atmosphere.
- Take customer orders accurately and efficiently, demonstrating upselling techniques to enhance their dining experience.
- Assist in food preparation, ensuring adherence to food safety standards and maintaining cleanliness in the kitchen area.
- Manage time effectively to ensure timely service during peak hours.
- Collaborate with kitchen staff to ensure smooth operations and timely delivery of meals.
- Handle customer inquiries and complaints with professionalism, providing solutions to enhance their experience.
- Maintain an organised front of house area, ensuring all equipment is clean and ready for use.
Skills
- Strong culinary knowledge with an understanding of food safety practices.
- Experience in a restaurant environment is preferred but not essential.
- Excellent upselling skills to promote menu items effectively.
- Basic maths skills for handling transactions and managing orders accurately.
- Effective time management skills to prioritise tasks during busy periods.
- Ability to work collaboratively as part of a team while also being proactive in assisting customers.
- A genuine desire to help others and provide outstanding customer service.
Join our team as a Front of House Team Member and contribute to creating memorable dining experiences for our guests!
Job Type: Part-time
Pay: From £12.60 per hour
Expected hours: 20 per week
Additional pay:
- Tips
Benefits:
- Discounted or free food
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Reference ID: AM