Sales Manager (Estate Agency)

Job Description

Are you ready to take the next step in your property career? At Martin & Co, we’re not just in the business of property—we’re in the business of building dreams. As one of the UK’s most respected property agencies, we’re looking for a driven and dynamic Branch Manager to lead our team to new heights.

Why Join Martin & Co?

At Martin & Co, part of The Property Franchise Group (TPFG), we are proud to be one of the UK’s most recognized and trusted property brands. With over 30 years of industry experience, a nationwide presence, and a strong reputation for delivering exceptional results, we’re committed to supporting our team members as they thrive in their careers.

• Market Leaders: We are the UK’s best-known property agents, with a significant market share in lettings and sales.
• Career Progression: We invest in our people, offering opportunities to grow into regional management roles or multi-branch oversight for high performers.
• Ongoing Training and Development: Stay ahead with access to industry-leading resources and training to enhance your skills.
• Competitive Rewards: Benefit from a competitive salary, performance-based incentives, and perks that recognize your contributions.
• Supportive Environment: Be part of a collaborative and inclusive culture where your ideas and leadership are valued.
• Cutting-Edge Tools: Utilize modern property management systems, digital marketing tools, and CRM platforms to drive success.

Your Role

As Branch Manager, you will play a critical role in the success of the branch. You’ll lead a passionate and high-performing team while driving growth and ensuring our clients receive first-class service.

Key Responsibilities

Leadership and Team Management:

• Oversee the day-to-day running of the office and ensure smooth operations.
• Mentor and develop team members through regular appraisals, training, and support.
• Organize and run daily morning meetings to align the team with goals and strategies.
• Foster a positive, collaborative work environment that encourages teamwork and innovation.

Business Development and Marketing:

• Increase office market share by generating new and repeat business opportunities in lettings and sales.
• Develop and execute targeted marketing campaigns, including PPC/Google Ads and leafleting.
• Take a proactive approach to local marketing to build brand awareness and establish a strong local presence.

Client Management and Service Excellence:

• Conduct market appraisals, provide qualified market advice, and secure new instructions.
• Liaise with landlords, tenants, vendors, and buyers to ensure smooth transactions.
• Deliver exceptional customer service, maintaining regular communication with all stakeholders.
• Handle complaints promptly and professionally, always aiming for resolution.

Operational and Compliance Oversight:

• Manage applicant databases, ensuring regular contact and efficient applicant management.
• Ensure all tenancy and sales agreements comply with current legislation, including GDPR, Anti-Money Laundering, and the Housing Act.
• Monitor office systems, client accounting, and software to maintain operational efficiency.
• Produce regular performance reports, including monthly MSF reports.

Financial Management:

• Achieve individual and office profit targets while maintaining agreed fee levels.
• Oversee financial transactions, including taking deposits, managing receipts, and ensuring accurate record-keeping.

What We’re Looking For

To succeed in this role, you’ll need:

• Proven Leadership: A strong track record of managing a team in the lettings, sales, or property industry.
• Results-Driven Approach: Demonstrated ability to achieve and exceed sales and profit targets.
• Customer Focus: A passion for delivering outstanding service to clients.
• Industry Knowledge: Comprehensive understanding of lettings legislation, compliance requirements, and market trends.
• Strong Communication Skills: The ability to negotiate, build relationships, and resolve issues effectively.
• Organizational Excellence: Efficient diary management, planning, and multitasking skills.

The Impact You’ll Have

By joining Martin & Co, you’ll:

• Be instrumental in driving the branch’s success and increasing its market share.
• Play a key role in securing high-quality tenants and buyers, ensuring long-term satisfaction for our clients.
• Contribute to the growth of one of the most trusted property brands in the UK.

What Our Team Says

"I love working at Martin & Co because it’s a supportive environment where I can grow my career while being part of a team that values innovation and client success." – [Employee Name, Position]

Next Steps

If you’re ready to join a market leader and make your mark in the property industry, we’d love to hear from you.

Apply now by sending your CV and a cover letter to [Insert Contact Information]. Let’s build a future together!

Main Objectives (Quick Reference)

• Achieve pre-agreed profit and performance targets.
• Maximize opportunities for viewings, lets, appraisals, and instructions.
• Operate within the standards set by our regulatory bodies and legislation.
• Develop and inspire a high-performing team.

Job Type: Full-time

Pay: Up to £40,000.00 per year

Additional pay:

• Performance bonus

Benefits:

• Company pension
• Profit sharing

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Sales management: 2 years (required)
• Estate Agency: 1 year (preferred)

Location:

• Stirling, FK8 1AY (required)

Work Location: In person