Job Description

JOB DESCRIPTION – BARS MANAGER,

THE CUBE at Canary Wharf, London

Job Title: Bars Manager – THE CUBE at Canary Wharf, London

Location: Canary Wharf, other sites for training and working if required

Responsible to: General Manager – THE CUBE at Canary Wharf

Responsible for: Bars Supervisors, Bars Team Leaders and bars operational staff.

Main Purpose/Function of Job: Bars Manager of a premium competitive socialising and entertainment attraction located in the heart of Canary Wharf’s busy business district.

Operating 7 days per week, you will be required to work regular evenings and weekends.

Benefits:

• Training and Development opportunities
• Birthday day off
• Life Assurance
• Employee Assistance Programme
• Wellbeing benefits
• Flexible hours to suit your lifestyle
• Free day out at THE CUBE for you and 3 friends once per year

Main Duties:

• Ensuring high performing operational management and financial efficiency of the 6 venue bars, and high levels of customer satisfaction.
• Ensuring efficient customer throughput, maintenance of customer service, experiential and bar quality standards.
• To work closely with the senior managers and wider team to provide effective support to promote the delivery of a world class bar operation.
• To effectively procure and manage cost of goods and disposable items to optimise profit and minimise wastage.
• To implement and manage stringent cleaning, food safety and HACCP procedures.
• Developing high quality cocktails and menu creation that innovates and achieves the agreed specifications and service standards.

Operational Responsibilities

• Having responsibility for day-to-day operations of the bars including line management of the Bars Supervisor, Bars Team Leader in addition to other staff.

Budget responsibilities

• Efficiently implementing and reporting on bar operational budgets.

Responsibilities for Human Resource management and development

• Assist with the recruitment and training of new employees maintaining a full staff cohort of 20+.
• Aiming for resolution of any staff complaints or grievances within the chain of command, while providing a clear route for escalation to the General Manager if required.

Responsibility for IT Infrastructure, Booking Systems, Ticketing and POS Systems

• Supporting the smooth operation of all IT infrastructure and EPOS systems.

Responsibility for Corporate & Group Bookings

• Ensuring the planning and smooth delivery of bar service for group bookings in line with the client’s pre-order and event requirements, and operational procedures.

Responsibilities for Marketing & Communications

• Liaise with the General Manager regarding suggestions and ideas to improve the marketing of the bars.

Responsibility for Safety and Compliance

• Ensuring staff follow all health and safety regulations, HACCP and bar rules.

Person Specification

Essential Criteria

• Experience in a Bar management position.
• Experience working in a leisure, visitor attraction, entertainment or hospitality setting.
• Excellent understanding of cocktail service and menu development.
• Experience of working to and achieving clear KPIs.
• Exceptional customer service standards
• Good understanding of Health & Safety management and statutory compliance obligations.
• General understanding of basic HR procedures.
• Good understanding of Microsoft Office.
• Ability to inspire and effectively manage a large and diverse team.
• Flexible approach to working including regular late night and weekend shifts.

Desirable Criteria

• Previous experience as a DPS.
• Experience of working in a busy competitive socialising venue.
• Experience of managing multi-faceted food and beverage operations.
• Experience of developing food and beverage menus that achieve optimal gross profit margins.
• Experience of managing medium to large sized events.
• Possess an IOSH or similar Health & Safety qualification.

Job Type: Full-time

Pay: Up to £45,000.00 per year

Additional pay:

• Bonus scheme
• Performance bonus

Benefits:

• Discounted or free food
• Employee discount
• Store discount

Schedule:

• Every weekend
• Monday to Friday

Experience:

• Hospitality: 5 years (preferred)
• Bar management: 5 years (required)

Work Location: In person

Expected start date: 01/02/2025