Job Description

The British flower market is worth £1.2bn and MM Flowers supplies fresh cut flowers and bouquets to the U.K.’s and Europe’s leading flower retailers. We grow and source the highest quality and most beautiful blooms across the world, delivering colour, passion and inspiration through breath-taking blooms.

Established in 2007, MM Flowers has grown exponentially every year and is based in a purpose built, state-of-the-art facility in Alconbury, Huntingdon. MM Flowers employs over 500 people who are dedicated to delivering exceptional quality and service to our customers.

To continue our tremendous growth, we need the brilliant people to help us achieve our goals. We aim to deliver excellence at every point in the supply chain from distribution to processing, technical standards through to marketing, with consideration for our people and the planet at the heart of everything we do.

If this sounds like a company that you would like to be a part of, and you have the talent, energy and drive to be a part of shaping our journey, we would love to hear from you.

We are currently looking for a Quality Assurance .

In a nutshell, you will be busy…

Inspection and monitoring of the quality of cut flowers delivered from around the world and the subsequent bouquets produced by MM Flowers for its retail customers. Assess stems/bouquets against specifications to demonstrate the quality performance of MM Flowers and its growers and report results back to growers and internally to drive continuous improvement.

On a daily basis you will be :

Accurately assessing finished goods.
Capturing robust numeric data to ensure consistency in reporting
Assessing all aspects of the finished products and utilize links to support departments to produce a detailed picture e.g.:

• Raw materials – QC intake and APEX data
• Packaging – Commercial, NPD and Packaging departments
• Label accuracy – Print room and Technical departments
• Construction – Operations and Account teams
• Accurately recording of findings with supporting photographic evidence where visualisation adds value to inspection data
• Completing and send daily, weekly and period reports, within agreed time scales, with supporting evidence e.g. data, photos
• Determining if specifications prepared for the production line staff are accurate and fit for purpose.
• Where specifications are inadequate/incorrect, address with the Technical department.
• Identifying and segregate ‘out of specification’ materials and agree actions with relevant departments.
• Managing status of out of specification finished goods e.g. ‘Use’, ‘Hold’, etc & ensure clear communication as to the fate of the material.
• Highlighting to operational staff any finished goods where the specification is not met and ensure that whenever possible the bunch is reworked until it meets the required specification.
• If the product is inconsistent with the specification inform the Section Leader so that corrective action can be taken.
• Agreeing corrective actions with relevant department and follow-up with subsequent assessment .

What you can already do:

• Maintain excellent levels of compliance
• Ensure you comply with all H&S procedures in the area where you work
• Correct, or report, unsafe practice or conditions
• Ensure accidents, incidents and dangerous occurrences are dealt with in accordance with company standards
• Positively promote a Health and Safety culture

So why MM Flowers ?

• We offer you an environment where we encourage you to think outside the box and challenge the status quo
• Teamwork is fundamental and you will be welcomed with open arms
• We celebrate successes and support career development opportunities

What will your current colleagues say about you?

• A real professional, who is a true supportive team player.
• Has an outstanding level of attention to detail
• Motivated to deliver excellence

For this role it would be really great if you have;

Previous experience in a quality role is very beneficial but not essential (experience of the flower industry also advantageous)
Resilient character
Good organizational, problem solving and analytical skills
A keen eye for detail
Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary service
Ability to work independently and within a small team that depends on one another to coordinate and share inspection activity
Carry out assignments to completion within parameters given
Microsoft Office experience – Word, Excel
Flexible approach to work
Identify and develop continuous improvement opportunities

So what’s the package? When you work at MM Flowers you get more than just a salary;

• Holiday allowances are calculated on your days worked and you can find your allowance in your offer letter.
• Pension Scheme – You will be auto enrolled onto the company pension scheme after 3 months. At present we operate an auto enrolment scheme where you will benefit from contributions from us.
• Onsite Parking – free parking is available onsite
• Recommend a Friend Scheme – £250 is payable to you when you recommend a friend who is successful through the application process and successfully completes their 3 month probationary period.
• Career Progression – we actively encourage employees from within the business to consider roles which become available and whether that be within their field or want to consider a cross functional move.
• Wonderful working environment– we are all working in a modern contemporary purpose built State of the Art facility.
• We are committed to an open ethical and fair working environment and have a Whistleblowing Policy in place to ensure complaints and concerns are handled appropriately
• We work with an Occupational Health provider to support our employees both mentally and physically.
• Four times a year we run amazing Peak promotions with daily prizes to win.
• We gather employee feedback annually to look at how we can continually improve the employee experience.
• We work with Grocery Aid who provide confidential 24/7 Helpline, 365 days a year for anyone who is working or has worked within the grocery trade, regardless of length of service providing emotional and practical support to help through a difficult time
• We run a weekly Flowers Shop for employees to buy a whole range of beautiful blooms at a greatly reduced price.
• We celebrate diversity by running a calendar of events throughout the year.
• We have an active Employee Forum creating a safe space to encourage ongoing open dialogue about how we improve the employee experience.
• We are affiliated with Stronger Together who provide guidance, training, resources and a network for employers, labor providers, workers and their representatives to work together to reduce exploitation.

So…what are you waiting for, we would love to hear from you!
If this position doesn’t match your experience but you love the sound of MM Flowers we welcome speculative applicants, please forward your cv and a covering letter about the type of role or function you are interested in being considered for.
MM Flowers are a proud equal opportunity employer, and we understand the benefits of nurturing a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, gender expression, disability, genetic information. Applicants who require a reasonable accommodation to complete the job role advertised are encouraged to apply.
We believe we can only achieve our potential if we employ a diverse population of people, ideas and perspectives. We are committed to grow our workplace culture, encouraging team members to feel unique valued and engaged, enabling them to achieve their full potential.

All recruitment activities go through our internal Talent Acquisition Team and currently, this role doesn’t require agency input. Please do not forward resumes directly to MM Flowers employees/managers; we do not accept unsolicited resumes and are not responsible for any associated fees.

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• 12 hour shift
• Day shift

Work Location: In person