Appointment Setter [Inside Sales Position]

Job Description

Who YOU are..

You are someone who is a PRO on the phone.

You love dealing with clients, building rapport, and handling objections. You are someone always striving to become the best you can be, and put passion and purpose into your work.

You are coachable, ambitious, and want to be part of an amazing culture of a young, and hungry sales team.

If this is speaking to you, then we likely have a place for you in our 519 Painters Family.

This is an opportunity to be apart with one of Ontarios Fastest Growing Painting Businesses.

We are looking for a growth oriented, organized, and ambitious Appointment setter who will be in charge of setting appointments for our sales & estimating team.

About Us:

• 519 Painters is a well-established and reputable service provider specializing in interior and exterior painting and staining. With a commitment to quality and customer satisfaction, we are seeking an Appointment Setter to join our team and play a crucial role in maintaining and expanding our customer base. This position offers a fantastic opportunity for motivated individuals to work and contribute to the growth of a dynamic and customer-centric company.

Position Summary:

• As an Appointment Setter at 519 Painters, you will serve as the first point of contact for potential customers seeking our services. You will handle inbound calls, and make outbound calls providing information, addressing customer questions, and setting appointments for our skilled Estimators. Effective communication, a customer-centric mindset, and the ability to learn quickly are essential to excel in this role. Previous sales experience is preferred, but not required.

Key Responsibilities:

• Answering inbound calls and setting appointments for our sales team.
• Cold Calling leads in our CRM to source and set new appointments.
• Educating potential customers about our painting and staining services.
• Scheduling appointments and managing the appointment calendar to optimize estimator schedules.
• Maintaining accurate records of customer interactions and appointments using our CRM system.
• Following up with potential customers to secure appointments and convert leads into bookings.
• Collaborating with the sales and marketing teams to align efforts and promote our services effectively.
• Staying up-to-date on industry trends and company offerings to provide accurate information to customers.

Qualifications:

• Excellent communication skills, both written and verbal.
• Strong customer service orientation and a friendly, engaging personality.
• Quick learner with the ability to grasp and convey technical information about services.
• Previous sales or customer service experience preferred, but not required.
• Proficiency in using CRM software and scheduling tools.
• Self-motivated, organized, and detail-oriented.

Benefits:

• Competitive hourly wage.
• Opportunities for performance-based bonuses.
• Fun Office Environment
• Ongoing training and development to enhance your skills.
• Sales Bonuses
• Join a supportive and dynamic team committed to providing excellent services.

How to Apply:

• If you are a motivated and enthusiastic individual with great communication skills and a willingness to learn, we encourage you to apply for the Appointment Setter position at 519 Painters.
• 519 Painters is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences.

Job Types: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Expected hours: 35 – 40 per week

Additional pay:

• Bonus pay

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• On-site parking
• Store discount

Flexible language requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Monday to Friday

Application question(s):

• List any experience you have with sales, or working in a call centre, or setting appointments.
• You would be working in our office 9am – 5pm answering the phone, and making outbound calls. Are you located in London Ontario and ready to work in a fun office environment?

Education:

• Secondary School (preferred)

Experience:

• Database administration: 1 year (preferred)
• Call center: 1 year (preferred)
• Cold calling: 1 year (preferred)
• Sales: 1 year (preferred)

Work Location: In person

Expected start date: 2025-01-25