1267407 alberta ltd.

Clinical Operations Coordinator

14/01/2025
part-time
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Deadline date:
£21 - £28 / hour

Job Description

Salary Range

A1-II $21.32 to 28.07 per hour


FTE

Full-time, Permanent


Start Date

February 2, 2025

Location

Edmonton Community Health Hub


Program Overview


Do you enjoy doing a wide variety of administrative tasks that provide good client service? If the answer to this question is Yes! this may be the job for you!

The Clinical Operations Coordinator (COC) is a key role supporting the delivery of Edmonton North Primary Care Network (PCN) clinical programs and services. Reporting to a Manager of Clinical Services and working in collaboration with the administrative team, the COC provides administrative and logistical support to operations ensuring the smooth delivery of centralized and integrated (decentralized) programs and services.

Position

The specific responsibilities of the Clinical Operations Coordinator include, but are not limited to:

Administrative Support

  • Supports various meetings and committees with agenda preparation, minute taking, monitoring actions, distributing meeting materials, and booking meeting space
  • Collaborate with management to coordinate supply orders
  • Receive, process, and monitor facility requests
  • Providing basic technical support for office equipment and software

Operational Coordination

  • Ensure that provider, clinic, Fax maker and other Electronic Medical Record (EMR) information is accurate
  • Support appointment reminder call system
  • Support the processing of declined referrals, patient attachment, and physician changes
  • Assist in the development and maintenance of standardized operational processes
  • Assisting with the training and onboarding of new staff members
  • Organizing and coordinating special events or workshops

Room Booking

  • Collaborate with administrative team and management to book client rooms for group programs and interview rooms for individual clinician use
  • Maintain room bookings, process ad hoc space requests and changes
  • Proactively identify space conflicts and notify management team accordingly
  • Directly interacting with stakeholders to resolve scheduling issues or other administrative concerns
  • Communication Liaison
  • Promote effective communication between management, staff, member physicians, and relevant stakeholders
  • Ensure timely notification of risks and issues impacting operations.

Documentation and Reporting

Maintain accurate and up-to-date records, ensuring compliance with organizational policies and regulatory requirements

Report to

Manager, Clinical Services


Education

  • High School Diploma or equivalent is required
  • Certificate or coursework in secretarial or office administration, or a related field are assets.


Experience

  • Minimum of two (2) years in an administrative role
  • Proficient in the use of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Visio) required
  • Experience working with electronic medical records (EMR) a definite asset
  • Previous experience with developing standard operating procedures an asset
  • Strong background in administration.

    • Proficient in office software (Microsoft Office suite)

Skills

  • Ability to thrive in a dynamic and collaborative environment.
  • Excellent organizational and multitasking abilities.
  • Strong interpersonal and communication skills.
  • Ability to communicate in a clear and concise manner in addition to being able to identify the most appropriate method of communication
  • Build trusting relationships with internal and external contacts
  • Strong follow-through and attention to detail
  • Strong listening, problem solving and critical thinking skills
  • Is flexible, open-minded and adaptable to change

    • Expert knowledge of the executive atmosphere and nomenclature

Application

Please forward your resume with cover letter via our website: www.enpcn.com/careers


Dated

January 14, 2025


Days/Hours of Work

38.75 hrs/week.

Closing date

January 24, 2025


PLEASE NOTE: Employment is contingent on a successful current Criminal Background Check, References and Proof of Immunization Status. The Edmonton North Primary Care Network offers competitive salaries and an excellent benefits program. While we appreciate all interest in our posted positions, only those chosen for an interview are contacted.

Equity and Diversity are essential to our organization. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the Alberta Human Rights Act, including sex, sexual orientation, gender identity or expression, racialization, disability, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

PI259956377

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