Accounts Administrator (Credit Control and Invoicing)

Job Description

Location – All posts are based in Oldbury. The office is conveniently located within 2 mins walk from the Sandwell and Dudley train station. There is parking space available and office space is fully secured.

Job Description

Accounts Administrator (Credit Control and Invoicing)

Medical Expert Witness Alliance (MEWA) LLP provides cost-effective expert witness services for all Medical, Clinical, Non-Clinical and Forensic specialities with input from established independent experts.

MEWA is a rapidly expanding expert witness service providing expert witness reports to solicitors, private clients and regulatory organisations throughout UK and Ireland. For further information about us, please visit our website on www.mewa.org.uk

We offer an exciting opportunity for you to join a fast-growing organisation to develop your professional experience.

Role Description and Key responsibilities

Accounts Administrator (Credit Control and Invoicing)

· To develop an excellent understanding of MEWA processes and policies with credit control and invoicing

· To develop an excellent understanding of various funding streams, different kinds of invoices and MEWA payment terms and conditions

· To send Statement of Accounts to our customers on twice a week basis

· To proactively chase all outstanding invoices from solicitors, insurance companies and private clients by telephone and email within agreed timescales, as per MEWA policy and procedures

· To prepare all invoices for MEWA and sending them to instructing parties/ private clients in a timely manner

· To undertake any invoice amendments, as required and re-sending invoices in a timely manner

· To check incoming invoices from experts, update the in-house case management system with the incoming invoices

· To undertake reconciliation of expert’s invoices to ensure they are correct

· To update the in-house case management system with updates to invoice chasing, payments received, and payments made

· Liaising with instructing parties to ensure correct invoices are submitted and to understand their procedures of processing our invoices to ensure timely payment

· To manage mystery payments

· To amend invoices and issue letters for overdue payments and late payment charges such as final warning letters

· To update the in-house case management system with updates to expert’s profiles related to their payment plans and invoice details as well as updates to invoices

· Notifying experts for payments made and instructing parties for payments received

· Be the first point of contact for all credit control/ billing queries and expert invoice queries from clients and internal staff and provide accurate and prompt advice

· Dealing with remittance advice, cheques and banking slips on a daily basis

· Monitor all active cases for invoices and payments to ensure invoices have been sent out in a timely manner and payments have been received in a timely manner

· Liaise with solicitors/ account departments when debt is due

· Administration related to bad debt such as identifying firms in liquidation and any related administration tasks

· Weekly reporting for huge debtors and Monthly reporting for all outstanding and received invoices as well as any ither invoicing statistics

· Notify management of credit control and invoice disputes/ issues arising

· To cover other Accounts Administrators in their absence

· Dealing with firms in liquidation as and when required

· To be able to deal with highly sensitive and confidential information

· To raise the profile of MEWA at all opportunities

· Any other appropriate and reasonable tasks in relation to the employment as agreed with your line manager.

· This list is not exhaustive, and we reserve the right to amend this as per the needs of the service/ organisation

Essential Criteria

· Experience of working in Accounts administration for at least 1 year

· Experience of chasing invoices from difficult clients

· Experience of preparing and sending invoices

· Experience of reconciliating invoices

· Experience of updating database on a regular basis

· Experience creating reports for senior members of staff

· Experience of liaising with external clients

· Experience of working in a fast-paced environment

· Ability to work independently as well as part of a team

· Attention to detail and ability to learn

· Knowledge of data confidentiality

· Proficient in use of Microsoft office including Word, Excel and database management.

· Excellent communication skills, both verbal and written, with the ability to develop good working relationships with solicitors and other members of team.

· Good standard of numeracy

· Ability to work under pressure and to meet tight deadlines

· Excellent time management skills, organisational skills and ability to prioritise workload

· Good record keeping and excellent team working skills

· Self -starter who can work on own initiative

This is an office-based role, and the appointed candidate will be expected to work from the office full time. The office has followed government protocol by completing a thorough risk assessment in order to provide a COVID 19 secure working environment.

Terms and Conditions

· Job hours: 40 hours over a 5-day week. The usual working hours would be 9:00-17:30

· Available for ASAP start

· Salary – £23,000

· Permanent role, subject to 6 months’ probation period

To apply for this post, please provide the following documents via indeed asap.

· CV outlining your relevant experience.

· Supporting Information to identify how you meet the essential and desirable criteria for this post

Interview Date- ASAP TBC at Oldbury Office

Start date- ASAP

Please note that all applications resulting in offers of employment are conditional upon satisfactory pre-employment checks which include, but are not limited to, satisfactory references, proof of qualifications and our satisfaction that applicants have any unspent criminal convictions (disclosures are subject to the Rehabilitation of Offenders Act 1974).

We encourage you to apply as soon as possible as we reserve the right to close the applications earlier depending upon the volume of applications we receive.

If you haven’t heard from us within 3 weeks of the application, please assume that you have been unsuccessful on this occasion.

Job Type: Full-time

Pay: £24,000.00 per year

Benefits:

• Bereavement leave
• Employee discount
• Free parking
• On-site parking
• Referral programme

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Birmingham: reliably commute or plan to relocate before starting work (required)

Experience:

• Accounting: 1 year (preferred)

Work Location: In person