Water Softener Technician

Job Description

Location: Surrey, Berkshire, Hampshire, Greater London and surrounding counties

Salary: £27,500 – £30,000 basic salary OTE £38,000

At Kinetico, we are improving lives through better water. We are the world’s leading manufacturer of high quality water treatment products. We never stop innovating and are always working to improve our products and the way we bring better water to our customer’s homes. We believe in creating a fun and energetic working atmosphere, bringing together a team of intelligent, caring, thoughtful and dedicated people to inspire us in delivering exceptional customer service. Due to increasing growth and exciting new prospects, Kinetico are looking for engaging, enthusiastic and customer focused people to join our fantastic team.

The Role:

At Kinetico, we need great people. Therefore, we are looking for a customer focused individual with plumbing knowledge and experience to join our growing team. You will be the face of Kinetico in our customer’s homes, installing, servicing or repairing a range of water treatment products. Whilst previous water treatment experience is valuable, it is not essential. Your main priority is our customers and ensuring we at Kinetico provide “Exceptional” customer service.

If you are a technically minded, hardworking individual and can communicate effectively with customers, then a career with Kinetico may be perfect for you.

We believe in our people and our team and believe that working together achieves greater results.

Skills and Experience:

• Domestic plumbing knowledge and experience (minimum 2 years)
• Previous experience working with Water Softeners or Drinking water systems (Preferred but not essential)
• Exceptional customer service skills and experience in customer facing roles

Requirements:

• Full UK driving licence
• Good trouble shooting skills
• Willingness to learn new skills
• Ability to take ownership
• Can do attitude

The Benefits:

• In addition to an excellent salary and bonus package:
• Company vehicle and tools
• High quality training and personal development
• Pension scheme
• 23 days annual leave (ability to increase through loyal service)
• Opportunity to grow and progress a career in a thriving company

It’s not a problem if you are not an expert in the water softener industry or have water softener diagnostics skills, as training and upskilling will be provided during our intensive induction programme. However, it is important that you adopt the Kinetico values, providing “exceptional” customer service and improving lives through better water

Job Type: Full-time

Additional pay:

• Bonus scheme
• Commission pay

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (required)

Language:

• Fluent English (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: On the road