Keystep properties

Housing Administrator

20/01/2025
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Deadline date:
£15000 - £15000 / year

Job Description

Do you want to be part of a great team providing housing to tenants in Leeds? We are recruiting a well-organised administrator to assist their friendly housing team and ensure we provide excellent customer service to our tenants. There will also be the opportunity to carry out low-level property inspections.

Your job will entail:

– Adding new properties to the software

– Ensuring certification are up to date for each property

– Collect benefit proof for tenants on a weekly basis

– Ensuring repairs of each property are logged

– Assist with tenant disputes

You’ll need to have:

  • Experience working in a frontline role in a housing or support service
  • Excellent administrative and organisational skills
  • An ability to manage your own workload and use initiative to solve problems
  • Knowledge of housing support work and welfare benefits, or a willingness to undertake training and learn about these areas
  • Empathy and understanding of the issues faced by disadvantaged people and communities.

In return, we offer a supportive environment and flexible working. The job is based at our office in Shipley, but will involve occasional visits to our properties around the Leeds area.

Job Type: Permanent

Pay: £15,000.00 per year

Benefits:

  • Free parking

Schedule:

  • Monday to Friday

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Administrative experience: 1 year (preferred)

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (required)

Work Location: In person