Keoghs
Claims Handler CH1
Job Description
Description
The claims handler will be responsible for managing a caseload of Public Liability claims up to a reserve value of £10,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.
Key Accountabilities
- To pro-actively manage a caseload of Public Liability & Property Damage claims
- Maintain accurate data on relevant case management system
- Comply with set client SLA’s
- Ensure quality service standards and productivity levels are maintained to a high standard
- Undertake appropriate additional tasks provided by the Team Leader
Working Hours
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. One day a week in the Liverpool office.
Experience, Skills and Qualifications
- 6 months relevant experience or law degree or equivalent
- Excellent attention to detail
- Strong communication and negotiation skills
- Strong organisational skills
- Excellent client care and customer service skills
- Ability to manage own volume workload via task management
- Ability to work as a team and independently
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
Our Values
- We are connected
- We are Dynamic
- We are Innovative
- We succeed together
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
- after successfully completing probation
#INDUKI
About Keoghs
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 6,500 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.