Job Description

Job Title: Service Manager

Salary: £40,000 depending on experience, company vehicle and profit related
bonus.

Hours: Full time – Monday to Friday

Location: Buckingham

About your new company:

A successful Agricultural Dealership based near Buckingham is seeking an experienced Service Manager to join their growing team.

About your new Service Manager role:

· Guaranteeing a best-in-industry service for customers and clients

· The day-to-day smooth running service operation.

· Managing absence, rotas and holidays for the Depot Service staff.

· Understanding and managing customers’ expectations whilst delivering excellent customer service.

· Checking and processing information from engineers to process repairs to payment via warranty systems and external invoicing.

What you’ll need to succeed:

· A proven track record as a in agricultural, commercial, heavy plant industry

· Ideally have a background as Technician, Engineer or Service manager on agriculture, construction or plant machinery.

· A proven track record of guiding a team to success

· A full, valid driving licence

· Ability to understand needs and pressures of farmers and agricultural industry is essential.

· Ability to meet deadlines and work well under pressure is essential.

What you will receive in return;

• £40,000 + Bonus
• Pension Plan.
• Annual Holiday entitlement.
• Company Vehicle.

Next steps:
If this sounds of interest or you are looking for advise on your next career move, please contact Amy on 0330 440 2323.

INDAP

Job Types: Full-time, Permanent

Expected hours: 40 per week

Additional pay:

• Bonus scheme

Benefits:

• Company car
• Company events
• Company pension
• Cycle to work scheme
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Work Location: In person

Reference ID: INDAP

Job Description

Service Manager

Position: Service Manager
Location: Reading
Salary: £50,000 + Bonus + Van + Fuel Card

Are you a dynamic and experienced leader in the commercial vehicle maintenance industry? Our client is offering a fantastic opportunity for a skilled Service Manager to take charge of their workshop in Reading. If you’re passionate about delivering exceptional service, improving processes, and leading a team to success, we want to hear from you!

Why Join Our Client?

• Attractive Package: Competitive salary of £50,000 plus performance-based bonuses, a company van, and a fuel card.
• Leadership Opportunity: Take full responsibility for the service department and shape its success.
• Professional Growth: Train and develop your team while driving operational excellence.
• Supportive Environment: Join a well-established company that values innovation, teamwork, and customer satisfaction.

Your Role as Service Manager
You will:

• Oversee the workshop’s P&L, budget, KPIs, and overall site management.
• Manage WIP, warranty, and debtors to maintain financial performance.
• Lead and develop the service team, ensuring they receive the training needed to deliver top-tier service.
• Drive customer satisfaction by maintaining the highest standards of service and communication.
• Identify opportunities for operational improvements and implement new processes.

What We’re Looking For
The ideal candidate will:

• Thrive under pressure and manage tight deadlines in a busy environment.
• Bring previous experience as a qualified technician and an understanding of the automotive service landscape.
• Have exceptional communication skills and the ability to build strong relationships with customers and team members.
• Demonstrate proven management experience, preferably in an automotive service setting.

How to Apply
Ready to take the lead in a rewarding role?

• Apply now: Reply to this advert with your most up-to-date CV.
• Contact us: Call Jamie Hicken at Kemp Recruitment on 0330 440 2323 to discuss this exciting opportunity further.

Don’t miss the chance to make a significant impact as a Service Manager with a company that values your expertise and ambition. Apply today!

INDJH

Job Types: Full-time, Permanent

Pay: £50,000.00-£60,000.00 per year

Additional pay:

• Bonus scheme
• Performance bonus

Benefits:

• Company car
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private medical insurance
• Referral programme
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Reference ID: 65411

Job Description

Job Title: Service Manager

Salary: £45,000 – £50,000 OTE
Location: Rugby

Job Overview:

The Service Manager role is a vital role within the service function, the role supports the workflow whilst supporting the engineers both on-site and off-site. The role ensures all customer needs are met and exceeded where possible by ensuring all equipment is kept up and running with minimal downtime. The Service Manager is an active part in ensuring the function is delivering great results and controlling the departmental costs.

Duties / Responsibilities:

· Responsible for Work in Process & Progress in the function (Aligned to a 45-day process)

· Be present for the depot Audits/Checks (Across Performance/Process & People)

· Manage Engineers to resolve technical Issues where possible & needed.

· Support Service Advisor & Engineers to help resolve customer issues.

· Ensure training needs of staff are met by using function skills matrix (Across all entities)

· Driving retail sales and implementing service initiatives with the support of your General Manager.

· Strive towards implementing a First Time Fix methodology, which supports customer experience.

· Ensuring all service standards and procedures for the service function are adhered to, including planning & allocation of work, workshop environment & standards.

· Support the Service Advisor with customers’ end-to-end journey.

Skills:

· Communication & Empathetic Approach

· Questioning & Listening Skills

· Data Analysing Skills

· Time Management

· Project & Planning Skills

· Complaint handling skills / Handling Objections

Behaviours:

· Open / Honest & Transparency

· Positive attitude and mindset

· Team Player

· Respectful & Value Driven

· Customer Experience Focused

Next steps: If this Service Manager role sounds of interest or you are looking for advise on your next career move, please contact Dave on 0330 440 2323 or apply today.
INDDW

Job Type: Full-time

Pay: £45,000.00-£50,000.00 per year

Benefits:

• Company car

Schedule:

• Day shift
• Monday to Friday
• Overtime

Work Location: In person

Reference ID: INDDW

Job Description

Job Title: Service Manager

Salary: £45,000 – £49,000 basic

Hours: Full time – Monday to Friday

Location: Aldridge

About your new company:
A successful Plant Dealership based in the Aldridge area is seeking an experienced Service Manager to join their growing team.

About your new Service Manager role:

• Guaranteeing a best-in-industry service for customers and clients
• Providing technical support to engineers
• The day-to-day smooth running service operation
• Understanding and managing customers’ expectations whilst delivering excellent customer service.
• Checking and processing information from engineers to process repairs to payment via warranty systems and external invoicing.

What you’ll need to succeed:

• A background as Technician, Engineer or Service manager on agriculture, construction or plant machinery.
• A proven track record as in the agricultural, commercial, heavy plant industry
• A proven track record of guiding a team to success
• A full, valid driving licence
• Ability to meet deadlines and work well under pressure is essential.

What you will receive in return;

• Competitive salary
• Pension plan, Life assurance and annual Holiday entitlement.
• Genuine career progression.

Next steps:
If this sounds of interest or you are looking for advise on your next career move, please contact Chloe on 0330 440 2323. Alternatively please apply to this advert.

INDGH

Job Types: Full-time, Permanent

Pay: £45,000.00-£49,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Free parking
• Life insurance
• On-site parking
• Referral programme

Schedule:

• Monday to Friday

Work Location: In person

Reference ID: INDGH

Job Description

Service Manager
Salary: £36,0000 – £40,000 + Company Vehicle
Shift: Monday – Friday 40hrs
Location: Coleshill, Birmingham

About your new company
A successful Forklift Dealership branch based in Birmingham is seeking an experienced Service Manager to join their growing team.

About the Service Manager role
You will be responsible for the depots service operation and will report into the depot manager. Your role will be based around the region, and you will manage a team of predominantly field based engineers as well as a small office-based team. You will be responsible for engineer productivity, asset upkeep, customer satisfaction, fleet spend/parts authorisations and PM schedules. You will also ensure staff training is carried out in-line with company guidelines as well as employee requirements.

What the Service Manager will need to succeed
A technical background from within Materials Handling or similar
Organised and driven individual with previous management and leadership
Ability to motivate and organise teams and individuals while promoting communication and performance
A focus on customer requirements and expectations with the ability to meet or exceed these from an individual and team perspective
Commercial outlook and mindset which facilitates profitable growth of the service operation and wider depot

What the Service Manager will be doing
Maintaining high levels of health and safety within the service department environments i.e workshops, office and customer sites. Keeping our staff safe is important to us and you will be a key member of the leadership team
Carry out service team 1-2-1 / appraisals to ensure visibility of performance and employee engagement.

What the Service Manager will get in return
Pension plan, Life assurance and annual Holiday entitlement
Opportunity to work for a highly successful company
Competitive salary

To apply for this exciting new Service Manager role please reply to this advert with an up to date copy of your CV or call Anja at Kemp Recruitment on 0330 440 2323 for further information.

INDAT
Field Service Engineer, Forklift, HGV, Electrical, Vehicle Technician, Automotive Technician, Workshop Mechanic, Vehicle Mechanic, REME, Armed Forces, Automotive Mechanic, Mechanical, Hydraulics, Pneumatics, Engineering, Service, Plant Engineer, Lift Engineer, Material Handling, Lift truck, Fork Lift, Materials Handling, Narrow Aisle, VNA, CAT, Linde, Toyota, Nissan, Still, Hyster, JCB, Flexi, Bendi, Service Technician, Service Engineer, Plant Fitter, Depot manager, engineering manager, fleet manager, general manager, general service manager, service manager, workshop manager

Job Types: Full-time, Permanent

Pay: £36,000.00-£40,000.00 per year

Benefits:

• Company car
• Company events
• Company pension
• Employee discount
• On-site parking
• Profit sharing
• Referral programme
• Sick pay
• Work from home

Schedule:

• Day shift
• Monday to Friday
• No weekends
• Overtime

Work Location: In person

Reference ID: INDAT