Area Cleaning Manager

Job Description

Area Cleaning Manager
MCS Cleaning and Maintenance Limited

Derbyshire & Leicestershire and Surrounding Regions

Location: Travel to Derbyshire and Leicestershire and surrounding areas, other customer sites as necessary with frequent contact at Head Office in Coalville, Leicestershire

Salary: Negotiable on Experience

Working Hours: Predominantly morning with a few evening clients

Hours: 40 hours per week at times required to service customer sites

Job Type: Permanent

The Company

MCS Cleaning and Maintenance is family run, friendly, well established company committed to delivering a great cleaning service and a fantastic place to work. Established in 2008, MCS now employ over 400 lovely people who are all committed to making our customers sites the best they can be.

We are ISO9001, ISO14001 and Safe Contractor accredited and have built a fantastic team that consistently deliver a fantastic service. Despite our fast growth, we still care about every customer, every cleaner and every contract. We pride ourselves on our attention to detail and delivery of a thorough, reliable high quality service.

To help drive our continued growth, we are looking to recruit a Contracts Manager to join our expanding team.

The Role

Reporting to the Operations Manager, you will be responsible for the site management and smooth running of some of our most prestigious contracts. This will involve the on-going management of full time and part-time cleaning staff who work early morning, during the day and evening shifts. The cleaning services consist of cleaning offices, schools and welfare areas.

The successful applicant will be responsible for recruitment and training of new staff where required and carrying out regular quality audits with each customer. You will be responsible for ensuring the highest level of cleaning standards and customer and staff satisfaction is maintained through excellent customer service.

Key Responsibilities Include:

– Performing regular site audits with customers

– Maintain regular customer contact

– Ensure highest standards of cleanliness are maintained at all customer sites

– Ensure continuous customer satisfaction

– Ensure that health and safety standards are maintained at all times

– Maintain regular contact with site teams to ensure awareness of site specific requirements

– Plan, facilitate and monitor on-going training for site operatives

– Provide feedback on performance and to take responsibility for managing issues that may arise

– Ensure sufficient amounts of cleaning equipment, materials and consumables on site

– Ensure customer sites are fully manned including cover and recruitment at all times.

– Submit timesheets, other administration such as holiday forms and carry out payroll tasks

– Carry out any other duties that are required.

– Attend regular meetings with the Operations manager at our head office in Coalville

The Candidate

The ideal candidate will:

• Be pro-active, logical and forward thinking
• Be flexible on working times
• Have a good knowledge of the cleaning industry or previous experience in managing people
• Have a strong desire to succeed and promote a high level of customer service
• Have self-motivation
• Have excellent communication skills
• Take full responsibility for tasks
• Manage teams and a supportive manner
• Have a valid UK driver’s license

How to Apply

If your application is successful, you will be contacted within the next 1 week.

Job Type: Full-time

Salary: Negotiable on experience

Job Types: Full-time, Permanent

Salary: £27,00.00-£28,000.00 per year

Job Types: Full-time, Permanent

Pay: £27,000.00-£28,000.00 per year

Additional pay:

• Commission pay

Benefits:

• Company car
• Company events
• Company pension
• Flexitime
• Health & wellbeing programme
• On-site parking

Schedule:

• Monday to Friday

Experience:

• client relationship: 1 year (required)
• Customer service: 1 year (required)

Licence/Certification:

• driving license (required)

Work Location: In person