HR Operations Officer

Job Description

Job title: HR Operations Officer (Grade 4)

Location: Service Headquarters, Maidstone – mixture of office and home working – 3 days per week in office (with travel countywide, based on needs)

Hours: Full time – 37 Hours per week

Base salary: £27,747- £30,629 per annum depending on experience

Pension: Automatic membership of the Local Government Pension Scheme – career average pension scheme with 17.5% employer contribution

Holidays: In addition to entitlement to bank/ public holidays you will receive 28 days holiday

Ref: VR1372 / R000783

Total Reward value: £32,602.73- £35,989.08 per annum

Being a part of Kent Fire and Rescue Service

Everyone is unique. Everyone has value. Everyone helps to make Kent Fire and Rescue Service (KFRS) a great place to work. We are one team. Together with our customers we are creating a safer future for Kent and Medway.

Being the HR Operations Officer

The HR Operations Officer is responsible for accurately and proficiently completing HR administrative tasks, requiring a sound understanding of HR procedures and practices.

You will be expected to have a thorough knowledge of HR processes to ensure the accurate delivery of administrative services in areas such as payroll, recruitment, onboarding, and employee record maintenance

What you’ll do

• Undertake and manage all administration related to leave of absence, recruitment, onboarding, contract changes/variations, and leaver administration.
• Process and validate all payroll actions and instructions accurately each month
• Prepare, validate, and process all documents relating to employment changes, including new starters and leavers documentation, maintaining accurate records within the HRIS system to reflect updates and ensuring compliance with GDPR
• Conduct exit interviews with departing colleagues, capturing key insights and accurately recording the outcomes, and escalate any concerns to the relevant HR team when required
• Liaise effectively with the Payroll and Finance teams to resolve any issues related to pay, pensions, and benefits
• Assist in the design and updating of manager guidance, toolkits, and/or HR policies/procedures, ensuring all changes align with current employment regulations and organisational standards

What you’ll bring

• Practical and procedural knowledge of HR administration processes, including producing documents, data input, and maintaining records in a secure environment.
• Detailed understanding of confidentiality requirements and GDPR regulations for handling sensitive employee data.
• Knowledge and understanding of HR best practice
• Skills in using HRIS, specifically iTrent. – Desirable
• Advanced proficiency in Microsoft Office, particularly Word and Excel, with the ability to create, edit, and analyse documents and data
• Part or fully qualified CIPD or a wide experience across all aspects of recruitment or HR administration

Additional benefits we’re offering

• Blue Light Card discount scheme
• A range of family friendly policies including promoting work-life balance
• Access to health and wellbeing services and advice
• Access to LinkedIn Learning online training
• Free parking
• Above all you’ll become part of a service that is committed to the safety of our community

How to apply

Please complete an online application and CV.

We reserve the right to close this vacancy upon receiving a sufficient number of applications. If you are interested in this role we recommend that you submit your application at the earliest opportunity.

Inclusion is at the heart of everything we do. We know that great minds don’t think alike, so we rely on diverse thoughts, feelings, beliefs, and backgrounds to create the best working environment that we can possibly offer.

Kent Fire and Rescue Service, its employees, and volunteers are committed to safeguarding, protecting, and supporting children, young people, and adults at risk. As part of our safer recruitment process, we will undertake pre-employment checks to verify your suitability for the role. These checks will include your references and a standard or enhanced Disclosure and Barring Service (DBS) check. Enhanced DBS check with barred lists are carried out for roles with direct and unsupervised access to children, young people, and adults at risk. Risk assessments will be undertaken on any disclosures identified as part of the pre-employment checks.

As a Public Sector organisation with added responsibilities under the Equality Act, 2010 the candidate must demonstrate an understanding of what is meant by Equality, Diversity, and Inclusion and how this fits in with their everyday work.

Job Types: Full-time, Permanent

Pay: £27,747.00-£30,629.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Work from home

Schedule:

• Monday to Friday

Application question(s):

• Do you have an understanding of GDPR and it’s impact to an organisation?

Experience:

• Human resources: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: VR1372 / R000783