SIA Concierge Security Officer

Job Description

JOIN US TODAY!
Job Description:
We are seeking a professional and dedicated Security Officer to join our team. The successful candidate will be responsible for ensuring the safety and security of our store, staff, and customers. This role requires vigilance, a proactive approach to potential threats, and the ability to handle situations calmly and efficiently.

Key Responsibilities:

• Customer Safety: Ensure the safety and well-being of customers and staff at all times.
• Surveillance: Monitor CCTV systems and conduct regular patrols to detect and prevent theft, vandalism, and any other suspicious activities.
• Incident Response: Respond promptly and effectively to security incidents, emergencies, and alarms, coordinating with law enforcement if necessary.
• Access Control: Manage and monitor access points to prevent unauthorized entry.
• Loss Prevention: Implement and follow loss prevention procedures to reduce theft and shrinkage.
• Reporting: Maintain accurate and detailed reports of daily activities, incidents, and any security breaches.
• Customer Service: Provide excellent customer service, assisting customers with inquiries and ensuring a positive shopping experience.
• Compliance: Ensure compliance with all safety regulations and company policies.

Experience and Skills Required:

• Security Industry Experience: Minimum of 2 years of experience in the security industry, preferably in a retail environment.
• Surveillance Skills: Proficient in operating CCTV systems and conducting physical patrols.
• Incident Management: Strong ability to handle and resolve incidents calmly and effectively.
• Communication Skills: Excellent verbal and written communication skills.
• Attention to Detail: High level of attention to detail and observational skills.
• Customer Service: Strong customer service orientation with the ability to interact professionally with customers and staff.
• Physical Fitness: Good physical condition with the ability to stand and walk for extended periods.
• Problem-Solving: Effective problem-solving skills and the ability to make quick decisions in high-pressure situations.
• Certification: Relevant security certifications are a plus (e.g., SIA license).

Why Join Us?

• Competitive pay rate of £11.50 per hour.
• Opportunity to work in a dynamic and customer-focused environment.
• Professional development and training opportunities.
• Supportive and collaborative team culture.

If you meet the above criteria and are passionate about maintaining a safe and secure environment, we would love to hear from you. To apply, please submit your CV detailing your experience and suitability for the role.

Location: W6 7JA

If you are a proactive individual with a strong sense of responsibility and the ability to handle challenging situations with tact, we would like to meet you. Join our team and contribute to creating a secure environment for all.

Please email your C.V to HR@K4security.co.uk

Job Types: Full-time, Part-time, Permanent, Temp to perm, Zero hours contract

Pay: £11.50 per hour

Benefits:

• Company pension
• Employee discount
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Night shift

Experience:

• security: 1 year (required)

Language:

• English (required)

Licence/Certification:

• First Aid Certification (preferred)
• SIA (required)
• Driving Licence (required)

Work Location: In person