Doyle collection

Hotel Manager

03/12/2024
full-time
Apply Now
Deadline date:

Job Description

Hotel Manager

Contract: Permanent
Salary: Excellent salary & benefits

We are looking for an experienced Hotel Manager to lead our operational teams to success. Reporting directly to the General Manager, the Hotel Manager is responsible for overseeing the day to day running and assisting with the strategic planning of the hotel operation. You will ensure the delivery of exceptional and unique service standards across all areas.

The Hotel Manager will assume operational responsibility and drive the performance of our unique property. With extensive experience in luxury lifestyle properties and knowledge of front office and food & beverage operations you will contribute to the creation of a brand of one to maximise reputation, revenue and profitability across all areas in line with budget expectations.

You will deputise in the absence of the General Manager and continually develop the product and the guest service proposition to ensure it is positioned as exceptional in the London market


What we need from you

Ideally, we are looking for a well-rounded Hotel Manager, preferably with a Rooms background, with a min 3 years as in an Executive Committee level position in a Four or Five * Hotel environment. Our ideal candidate will need to demonstrate high levels of guest focus and strategic planning and display that they have a solid financial and commercial awareness.

We are looking for a self-motivated forward-thinking individual with a strong Hotel Operational Background within a large lifestyle, multi-outlet environment. You will be a confident communicator with the ability to lead and develop your teams and influence across all areas of the business.

You will have a hands-on approach and take a proactive role with departmental managers in order to identify and support needs at all levels. You will be an inspirational leader, who is passionate in delivering extraordinary guest experiences and who takes pride in sharing success with your team.

The Perks of working for The Marylebone Hotel:

  • 28 days of holidays (including public holidays)
  • Free meals on duty
  • 50% discount when dining with The Doyle Collection
  • Discounted rates when staying in our hotels
  • Training dedicated to personal development
  • Cycle to work scheme
  • Discounts in selected stores and online shops
  • Company pension
  • Life Insurance

The Marylebone, London

Located just minutes from Oxford Street and in the heart of Marylebone Village, The Marylebone hotel provides easy access to the best that London has to offer. The excitement and buzz of Marylebone Lane, Oxford Street and Park Lane, the world-famous stores of Bond Street and Mayfair and the green spaces of Regents Park and Hyde Park are all just a short walk away.

The Doyle Collection

The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washi

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Maybourne hotel group

Hotel Manager

28/11/2024
full-time
Apply Now
Deadline date:

Job Description

  • Claridge’s
  • Executive Office
  • Full time

We are looking for a strong, motivated Hotel Manager, to join our team at Claridge’s.

Set in the heart of Mayfair, Claridge’s is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge’s has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridge’s. The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as “annexe to Buckingham Palace”. Claridge’s has a famous all-day dining and Afternoon Tea restaurant the ‘Foyer & Reading Room’, L’Epicerie that offers a culinary theatre of the kitchen, and three bars: Claridge’s Bar, the intimate Fumoir and effortlessly elegant Painter’s Room.

Main Duties & Responsibilities

Reporting directly into the General Manager, the Hotel Manager will assume operational responsibility and drive the performance of Claridge’s; ensuring a highly effective operation, delivery of guest service excellence, and maximise revenue and profitability across all areas in line with budget expectations. The Hotel Manager will deputise in the absence of the General Manager, and continually develop the product and the guest service proposition at Claridge’s to ensure it is positioned as a market leader.

Entry Requirements

We are looking for a self-motivated, forward thinking individual. Proven senior management experience within a luxury, multi-outlet environment is highly beneficial. The ideal candidate will have previously worked in a Hotel Manager role of similar and will need to demonstrate high levels of guest focus and solid financial and commercial awareness. You will be a confident communicator with the ability to lead and develop your team and influence across all areas of the business. You will have a hands-on approach and take a proactive role with departmental managers and division heads in order to identify and support needs at all levels. You will be an inspirational leader, who is passionate in delivering extraordinary guest experiences and who takes pride in sharing success with your team.

This is an exceptional opportunity to join the Executive team in one of London’s most renowned hotels and offers excellent opportunities for career development and progression.

Benefits Package

Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication we offer you:


Financial Stability

  • Excellent salary package.
  • Family Friendly company policies including enhanced Maternity and Paternity Pay.
  • Holiday allowance increase after 3 and 5 years of service.
  • Travel Season Ticket Loans.
  • Pension Scheme*.

Health and Wellbeing Support

  • Subsidised monthly Podiatrist and Masseuse treatments.
  • Flu vaccination vouchers*.
  • Eye test vouchers and contributions towards glasses*.
  • 24-hour colleague assistance helpline.
  • On and off-site Occupational Health Service.
  • Death in Service salary contribution.
  • Various wellbeing activities focused on mental and physical health.
  • A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

Recognition and Career Development

  • Referral Scheme ‘Introduce a Star’.
  • Instant colleague recognition and award programme with generous prizes.
  • Colleague of the month nominations with generous prizes.
  • Additional paid day off to celebrate your Birthday.
  • Internal transfer and promotion opportunities.
  • In-house training and development team with a strong focus on career progression and personal growth.
  • Long service awards.

Memorable experiences

  • Preferential room rates per overnight stay for yourself or your family across Maybourne.
  • Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
  • 50% Food and Beverage discount* across Maybourne.
  • Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children’s Party, etc.)
  • Wedding and Baby gifts.
  • Retirement functions.
  • Terms and conditions apply to all benefits.

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