Assistant Food & Beverage Outlets Manager

Job Description

Job Title: Assistant Food & Beverage Outlets Manager

Reporting To: Food & Beverage Outlets Manager/ Operations Manager

Purpose of the Role: Manage the day to day operations of the Restaurant ,Bar and Terrace

Ensure professional service standards are maintained at all time with our guests.

Commitment to Excellence: Every member of our team is expected to ensure that the hotel guest’s comfort, satisfaction and well being is catered for in a friendly, helpful, efficient and personalised manner at all times.

KEY RESPONSIBILITIES:

Job Function

• To ensure that all guests are served in a professional and efficient manner.
• To ensure that while you are at work all duties are carried out as per hotel standards.
• To ensure you work within the control system as set out by the hotel.
• To attend a Departmental Team Brief each month as required.
• To participate in departmental discussions and to encourage two way interchange of ideas and suggestions.
• To read any documentation which may be given to you and to ensure that you query any areas of confusion or doubt in order to ensure no misunderstanding.
• To ensure that you perform your duties according to the standards laid down.
• To work in such a way that you achieve a ‘right first time, every time’ method of working.
• To advise your manager of any constructive ideas you may have for the improvement of any part of the hotel’s operation.
• To carry out your duties with the understanding that someone else in the hotel is your customer to whom you have a duty of care.
• To ensure that a warm, friendly and welcoming approach is extended to all customers, visitors and employees and to endorse and maintain good working relations within the hotel.
• To use initiative in order to maintain a high standard of customer satisfaction.
• To sustain a high level of product knowledge and an awareness of the changing techniques and technology within the industry.
• To participate in ensuring the safety & security of guests, personnel & company property at all times through compliance with all fire, evacuation, safety, first aid & security procedures.
• To maintain optimum use of working hours & personal organisation to ensure that business needs are met.
• Operate all equipment in accordance with instructions & training received.
• Attend all meetings, training sessions or activities as requested by the management.
• Undertake any reasonable task as requested by any member of the Management Team.
• Ensure you adhere to policies and procedures as set out in the staff handbook.

Job Types: Full-time, Permanent

Pay: £30,680.00 per year

Additional pay:

• Tips

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Gym membership
• On-site parking
• Referral programme
• Sick pay

Schedule:

• 8 hour shift

Work Location: In person

Application deadline: 23/02/2025