Dental beauty partners

Practice Manager

17/01/2025
full-time
Apply Now
Deadline date:
£40000 / year

Job Description

*Exciting Practice Management Position – Dental Beauty Camden*

Here at Dental Beauty Partners, we are excited to be opening a search for Practice Managers to join a highly reputable mixed dental group, Dental Beauty Partners. We have recently acquired a practice in the Camden area, and this is a fantastic opportunity to lead the practice from it’s early stages in the group, and drive the practice in meeting it’s exciting growth plans.

Dental Beauty Partners are an award-winning dental group located across London & Essex. We offer a wide range of high quality dental & aesthetic treatments, both on the NHS and privately. As we are rapidly expanding, with a number of practices in acquisition, we are looking to bring on board talented, passionate and dedicated practice managers to join the group.

Managers operate in a highly varied position, and are offered lots of scope to develop and learn whilst leading the practice team. You will receive a great deal of support from our head office departments and operational team from day one in the role.

Responsibilities:

  • Supporting the early stages of the practice integration into the business
  • Ensuring the smooth, efficient and compliant running of your dental practice – with a focus on patient safety at all times
  • Ensuring the provision of excellent service to patients, quality of service, cost and delivery of performance in line with company strategy, targets and mission statement
  • Providing support and direction to the team to enhance performance, skills and knowledge
  • Plan & driving income targets for the practice – a commercial focus is key for the role
  • Monitor KPIs & support clinicians to achieve Private and NHS targets
  • Dealing promptly with issues when they arise along with the support of our head office functions
  • Deliver staff training and development, hold 1-1’s with all team members, performance managing

Benefits:

  • Full Time position, 40 hours p/w – flexible and additional hours may be required based on the needs of the business
  • Highly competitive salary of up to £40K P/A depending on experience & advanced qualifications
  • Practice performance related bonus scheme
  • Access to a large PM network within the business, with conferences, monthly meetings & development programmes for our managers
  • A great deal of support in the role from individuals, quality systems and experienced head office departments such as recruitment, marketing & finance
  • GDC, Indemnity and CPD costs covered if you’re a Qualified Nurse – equivalent to circa £500 per year
  • Additional annual leave giving you a day off on your birthday
  • Regular team & company social events – we have a rating of 4.7/5 on indeed reviews
  • A great deal of progression available within a forward thinking & rapidly expanding dental business

About you:

  • Prior management experience is essential for the role, ideally in Dentistry, but we are open to considering candidates from other backgrounds
  • Someone who has the drive and ambition to succeed and has a hunger to progress in their managerial career
  • Confident in presenting themselves when meeting with their team and patients and be willing to go the extra mile to ensure our team have a fantastic employee experience, and our patients a 5 star patient experience
  • Dentally software experience is preferred
  • Experience with managing compliance systems and CQC
  • Experience in overseeing P&L accounts for the practice would be preferred
  • DBS checked with the right to work within the UK

At Dental Beauty, our goal is to ensure we can support each team member to gain industry leading knowledge, develop key skills and love what they do. That’s why we’re proud to work with a wide range of partners who share in our vision and culture. If you are interested in joining our management team here at Dental Beauty Partners, please click apply to be contacted by our recruitment partner.

IND002

Job Types: Full-time, Permanent

Pay: Up to £40,000.00 per year

Benefits:

  • Additional leave
  • Company events
  • Company pension

Schedule:

  • Day shift

Application question(s):

  • Are you able to commit to a full-time position?

Experience:

  • Healthcare/Hospitality Or Retail Management: 2 years (required)

Work Location: In person

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Mass general brigham

Practice Manager

15/01/2025
Other
Apply Now
Deadline date:

Job Description

Practice Manager – Job Description Job Title: Practice Manager Responsible to: The Partners Responsible for: All Salaried and Contracted Staff Job Purpose: Provide strategic and operational leadership and management skills to enable the Practice to meet its agreed aims and objectives within a profitable, efficient, safe and effective working environment. Duties and Responsibilities Strategic, Management and Planning Keep abreast of current affairs and identify potential threats and opportunities Contribute to Practice strategy; formulate objectives and research and develop ideas for future Practice development Monitor and evaluate performance of the Practice team against objectives; identify and manage change Develop and maintain effective communication both within the Practice and with relevant outside agencies Prepare and update the Practice Development Plan, oversee the implementation of the aims and objectives Assess and evaluate accommodation requirements and manage development and expansion plans The Practice is part of Rushcliffe PCN and PartnersHealth, a partnership of all Rushcliffe GP Practices working collaboratively to deliver high quality patient care and enhance individual practice business resilience. The Practice Manager works alongside the practice management group within Rushcliffe and is expected to participate in resilience workstreams. The Practice Manager should also support and promote staff engagement with PCN/PartnersHealth meetings and initiatives as appropriate.

Financial Management Manage Practice budgets and seek to maximise income Through negotiation with the commissioning bodies and NHS England, and preparation and submission of regular development plans, ensure the Practice receives an appropriate and equitable allocation of resources Understand and report on the financial implications of contract and legislation changes Manage Practice accounts; submit periodic and year-end figures promptly and liaise with the Practice accountant Monitor cash-flow, prepare regular forecasts and reports to the partners Manage and monitor the staff payroll system, PAYE and pensions for Practice staff and maintain appropriate records Manage systems for handling and recording of cash and cheques and petty cash. Monitor QOF to ensure maximum points are achieved. Monitor and claim for income due from enhanced service claims . Human Resources Oversee the recruitment and retention of staff and provide a general personnel management service Ensure that all staff are legally and gainfully employed.

Monitor skill-mix and deployment of staff Manage staffing levels within target budgets Evaluate, organise and oversee staff induction and training and ensure that all staff are adequately trained to fulfil their role Develop and implement effective staff appraisal and performance monitoring systems Support and mentor staff, both as individuals and as team members Maintain up-to-date HR documentation (including job descriptions, employment contracts with variances, staff handbook) in line with employment legislation Implement effective systems for the resolution of disputes and grievances Keep abreast of changes in employment legislation Organisational Convene meetings, prepare agendas and ensure distribution of minutes as necessary Develop Practice protocols, procedures, and other practice documentation. Review and update as required Ensure that Practice premises and equipment are properly maintained and cleaned and that adequate fire prevention and security systems are in place Manage the procurement of Practice equipment, supplies and services within target budgets Develop and review Health & Safety policies and procedures and keep abreast of current legislation Arrange appropriate insurance cover Ensure that the Practice has adequate business continuity procedures in place Patient Services Adopt a strategic approach to the development and management of patient services Ensure service development and delivery is in accordance with local and national guidelines and that the Practice complies with NHS contractual obligations in relation to patient care Act as the Practices carers champion Maintain registration policies and monitor patient turnover and capitation Develop and implement an effective complaints management and significant event reporting systems Oversee and/or organise surgery timetables, duty rotas and holiday cover together with the appointments system Routinely monitor and assess Practice performance against patient access and demand management targets Liaise with patient groups and take an active role with the Practice PPG Information Technology and Data Services Evaluate and plan Practice IT implementation and modernisation acting as the Practice contact with the contracted ICT support organisation(s), together with ensuring that there is adequate and appropriate support for the Practices systems and infrastructure Keep abreast of the latest IT developments in all aspects of primary care and regularly update the Practice team Motivate, support and monitor staff in the use of IT; organise, oversee and evaluate IT training Ensure that the Practice has effective IT data security and back-up regimes Liaise with the commissioning organisation(s) and NHS England regarding systems procurement, IT funding and national IT development programmes. Develop and maintain the Practices website Ensure that the Clinical software and other associated systems are used in the most appropriate and effective manner by all staff Act as the RA for the organisation Information Governance & Confidentiality Responsible as the Information Governance lead and Information Asset Owner (IAO). To assist the Senior Information Risk Owner as Liaison Officer, acting up as required Ensure that all appropriate IG records and submissions are completed to the highest standards Manage all subject access requests and ensure that these and other requests for medical information are processed and provided appropriately Ensure that all policies are up to date regarding information governance To promote and adhere to the following: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.

They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Equality and Diversity Support the equality, diversity and rights of patients, carers and colleagues Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues Behave in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights Health and Safety Act as the Practice health and safety lead Assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy Carry out timely risk assessments in all relevant work activities and undertake such activities in a way that manages those risks Liaise with the Infection Control lead using appropriate procedures, maintaining work areas in a tidy and safe way and free from hazards Ensure training, knowledge and skills are up to date and that these are used effectively To report potential risks identified and to ensure any reported risks are handles appropriately Quality Ensure the Practice meets and exceeds the standards set by the Care Quality Commission and is placed to evidence this Effectively manage own time, workload and resources Work effectively with individuals in other agencies to meet patient needs

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Meadowside medical centre

Practice Manager

14/01/2025
Other
Apply Now
Deadline date:
£40000 - £45000 / year

Job Description

Management of the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities and CQC, QOF and locally commissioned services targets are met. HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance ensuring employment law and legislation is adhered to. Workforce planning, ensuring a skill mix and staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively. Management planning, ensuring a skill mix and staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities.

Liaise with the Primary Care Network (PCN) and CCG/federation, attending meetings and promoting collaborative working. Provide support and advice to the partnership; managing the financial aspects of the practice in conjunction with partners; facilitate partners and practice meetings, produce agendas and action plans; keeping up to date with developments. Manage estates and facilities, including health and safety aspects, risk assessments and mandatory training.

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Kersland house surgery

Practice Manager

13/01/2025
full-time
Apply Now
Deadline date:
£22 - £26 / hour

Job Description

We are looking to recruit an innovative new GP Practice Manager to our friendly team at Kersland House Surgery, which is located in the bustling suburb of Milngavie. We are a training practice with 5 GP Partners, serving just under 8000 patients. The practice is situated beside Milngavie train station.

The successful candidate will have strong interpersonal skills to lead the practice team and support our future development.

We envisage that the hours of work would be spread over four days. The exact hours and remuneration are open to negotiation.

The duties are supported by a full time General Administrator.

Main duties of the role:

The role involves supporting the Practice in strategic planning and practice management, ensuring compliance with and fulfilling all contractual obligations. The role holder will be process driven and solution focused to oversee the efficient and safe operation of the Practice, leading all aspects of its management. This includes, human resources, finance, organisational structure and services, premises management, information technology, clinical governance, quality and performance management, as well as health and safety.

As a practice we promote having a healthy work life balance. We have a cycle to work scheme and have become a ParkRun practice.

Applicants would ideally have General Practice experience but we would also consider those without this who can demonstrate that they have the relevant skills and experience required for the role.

Informal enquiries and practice visits are welcome

Job Types: Full-time, Permanent

Pay: £22.00-£26.00 per hour

Expected hours: 20 – 30 per week

Schedule:

  • Monday to Friday

Work Location: In person

Application deadline: 03/02/2025

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Montpelier health centre

Practice Manager

09/01/2025
Other
Apply Now
Deadline date:
£58000 - £65000 / year

Job Description

General Overall responsibility of the day to day running of the surgery. Functional management of all clinical and administrative staff. Direct line management of staff members as agreed by the partners. Strategic Management and Planning will involve keeping abreast of current affairs and identifying business opportunities.

Determine practice strategy; formulate objectives and research and develop ideas for future practice development Monitor and evaluate performance of the practice management team against objectives; identify and manage change Prepare and annually update the Practice Development Plan, oversee the implementation of the aims and objectives Assess and evaluate accommodation requirements and manage development and expansion plans. Overall accountability for managing practice budgets and maximising income. Submit year-end figures promptly and liaise with the practice accountant, providing forecasts and reports to the partners. Reconcile bank accounts; negotiate/liaise with the practice bankers.

Reconcile income and expenditure statements and purchase/sales ledger transactions Partners drawings. Understand and report on the financial implications of contract and legislation changes Managing staffing levels within agreed budgets. Manage the performance and appraisals of the management team ensuring regular reviews are implemented and development opportunities are recognised and set working protocols to cover all job roles within the practice together with expectations of conduct. Take a pivotal role in convening meetings and all involved with the process.

Oversee the development of practice protocols and procedures, with the relevant manager and ensure appropriate insurance cover and that the practice has adequate disaster recovery procedures in place. Carrying overall responsibility for ensuring that the practice complies with NHS contractual obligations in relation to patient care and service development and delivery is in accordance with local and national guidelines whilst liaising with the ICB, PCSE, NHSE, CQC and other outside agencies Responsible for ensuring CQC compliance across all domains and leading on inspections when required Ensure the practice has effective IT data security, back-up, maintenance and disaster recovery plans in place Oversight of Health and Safety regulatory compliance, working with the Health and Safety Manager. Oversight of Employment Law regulatory compliance working with HR issues such as employment & retention alongside the HR manager. Ensure the practice has processes in place for effective and efficient communication internally and externally with all bodies.

Act as the first point of contact, and negotiator where necessary, for the ICB, PCSE, NHSE and all other external bodies Support the equality, diversity and rights of patients, carers and colleagues, acting in a way that recognizes the importance of peoples rights, and interpreting them in a way that is consistent with The Equality Act, data protection, GDPR, practice procedures and policies, and current legislation Format with management team the policies, standards and guidelines that will form the vision and workings of the practice. Review quarterly. Work collaboratively with PCN colleagues to achieve PCN objectives Review complaint responses as appropriate. All personnel should be prepared to accept additional or surrender existing duties to enable the efficient running of the organisation.

Financial Management Manage Practice budgets and seek to maximise income through preparation and submission of regular development plans, ensure the Practice receives an appropriate and equitable allocation of resources Understand and report on the financial implications of contract and legislation changes Manage Practice accounts; submit year-end figures promptly and liaise with the Practice accountant Monitor cash-flow, prepare regular forecasts and reports to the partners Manage and reconcile bank accounts; negotiate/liaise with the Practice bankers Monitor and reconcile income and expenditure statements and purchase/sales ledger transactions Manage partners drawings Ensure appropriate systems for PAYE for Practice staff and maintenance of appropriate records. Ensure appropriate systems for compliance with The Pensions Regulator Auto-Enrolment requirements, administration of the NHS Pension scheme and any other practice pension schemes, ensuring appropriate contributions to the Practice pension scheme(s) and maintenance of appropriate records. Manage appropriate systems for handling and recording of cash and cheques and petty cash. Patient Services Adopt a strategic approach to the development and management of patient services Ensure service development and delivery is in accordance with local and national guidelines Ensure that the Practice complies with NHS contractual obligations in relation to patient care Maintain registration policies and monitor patient turnover and capitation Routinely monitor and assess Practice performance against patient access and demand management targets.

Liaise with patient groups/PALS as appropriate. Confidentiality: While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation.

All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Overall responsibility for the management of health and safety including risk assessments and working with the H&S manager and lead for infection control. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly The Management Team ensure that the practice presents a professional welcome to its patients and to that end this role is designed to change and adapt to the needs of the practice. Therefore, this job description is a guide and as such is not exhaustive.

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Medivet group

Practice Manager

06/01/2025
full-time
Apply Now
Deadline date:

Job Description

As a Practice Manager you will work under the guidance and leadership of the Regional Operations Director (ROD) and Branch Partner (where they are in place), ensuring the smooth and efficient running of our veterinary clinic(s).

Managing the team, you are responsible for ensuring we deliver exceptional care, always there for our clients, patients and colleagues whilst maintaining the highest levels of compliance with regulatory, operational and practice standards, alongside maximising the commercial performance of our clinic(s).

Responsibilities
Covering St Albans, Redbourn Priory, Harpenden and Hemel Risedale.
As a Practice Manager you will work under the guidance and leadership of the Regional Operations Director (ROD) and Branch Partner (where they are in place), ensuring the smooth and efficient running of our veterinary clinic(s).
Managing the team, you are responsible for ensuring we deliver exceptional care, always there for our clients, patients and colleagues whilst maintaining the highest levels of compliance with regulatory, operational and practice standards, alongside maximising the commercial performance of our clinic(s).
Client care:
  • Deliver exceptional care to clients, each and every day.
  • Deal with complaints from clients, escalating or supporting any investigation and follow up as required.
  • Monitor levels of complaints and client feedback through various measures, including Net Promotor Score (NPS), following up any actions to improve the performance of the clinic.
People Management of the clinic team(s):
  • Responsible for line managing all colleagues in the clinic(s).
  • Ensure the clinic is resourced efficiently and effectively, with the required level of skills through timely recruitment, onboarding and induction.
  • Hold regular one to ones and work with colleagues to address any performance, conduct, absence, or development issues. Escalating to the ROD as required.
  • Drive colleague engagement and retention through the promotion and delivery of the new Medivet People Deal.
  • Arrange and facilitate engaging and informative team meetings as required across the clinic.
  • Work with the People Team to facilitate and support any formal processes as and when required and in line with current policies and procedures.
Standards and compliance:
  • Maintain the highest levels of compliance and best practice, ensuring all standards, operating procedures and ways of working are adhered to.
  • Effectively audit, monitor and communicate procedures and best practice.
  • Ensure clinical facilities are correctly maintained and used.
  • Comply with health and safety requirements including monitoring, auditing, and operating in line with the Medivet guidance.
Commercial performance:
  • Understand the commercial performance drivers in the clinic such as Key Performance Indicators (KPIs), nurse and vet appointments, sale of products and material margin.
  • Work closely with the Lead Vet to deliver and improve the commercial performance of the clinic under the direction of the ROD.
  • Track and audit charging and pricing, follow up actions or escalating as required.
  • Take action to minimise debt, monitor debt levels and develop action plans, working with the ROD to address any issues with clients.
  • Work with the Regional Operations Director (ROD) on changes or action plans that will improve the commercial performance of the clinic(s).
  • Pro-actively support sharing of best practice within and across clinics, and the wider Medivet community.
  • Under the guidance of the ROD maximise growth and revenue opportunities within each clinic through effective utilisation of clinical skills and capacity.
  • Work with the Lead Vet and ROD to manage operational and payroll costs
Rota scheduling:
  • Ensure the clinic is resourced effectively, communicating the rota for the clinic(s) with sufficient notice (minimum of 4 weeks) to enable colleagues to plan appropriately.
  • Address and escalate any issues with the planning and execution of the rotas as they arise.
  • Plan and follow up leave and absence requests to ensure there is no impact to the service provided by the clinic(s).
Communications:
  • Effectively deliver Medivet wide messages as well as local and clinic specific information to colleagues.
  • Promote the clinic externally through local community events and other avenues.
  • Use appropriate channels of communication including email, the Medivet Intranet, notice boards, regular team meetings and colleague briefings to inform and engage colleagues.
Skills, knowledge and experience
  • Excellent knowledge and understanding of practice environments e.g. Veterinary, GP, Dental etc.
  • An understanding and appreciation of exceptional care and how this improves the client experience.
  • Understanding of the importance of regulation and ensuring effective processes are put in place and monitored for compliance.
  • Experience in driving strong commercial performance through effective financial management, marketing activity and efficient ways of working.
  • Experience of resource planning.
  • Experienced in using coaching and influencing skills to get the best out of each and every colleague.
  • Good IT skills, particularly in using Microsoft products.
  • Good numeracy and analytical skills.
  • People management and leadership experience and skills.
Our clinics are run by small teams who need to work together effectively to deliver exceptional care to our clients, patients, and colleagues. This means that, from time to time, you may be required to carry out tasks outside your normal duties, where you have the skills, knowledge and experience required

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Medivet group

Practice Manager

19/12/2024
full-time
Apply Now
Deadline date:
£30000 - £40000 / year

Job Description

Remuneration
£30,000 – £40,000 per year
The Opportunity
We are seeking a Practice Manager to join our Sutton hospital working 40 hours a week.
As a Practice Manager, you will play a pivotal role in shaping the success and growth of the clinic. You’ll be responsible for the commercial management, taking on key leadership duties and overseeing the day-to-day operations and team development.
You will have the opportunity to make a positive impact on the lives of our patients, clients and colleagues while promoting a happy work environment and ensuring the smooth, efficient running of the three clinics.
If you are a dynamic leader with a passion for excellence in veterinary care and practice management, we would love to hear from you.
Key Benefits:
  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • 5 weeks’ annual leave plus Bank Holidays rising to 6 with length of service.
  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
  • Interest free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.
Role Accountabilities:
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:
  • Deliver exceptional client care, monitor client feedback and follow up on actions to improve the practice.
  • Work closely with the Lead Vet and Regional Operations Director to maximise commercial performance with a focus on key performance indicators, including capacity and skills utilisation and managing costs.
  • Observe the highest standards of regulatory, practice and operational compliance, conducting audits and sharing best practice within and across practices and the wider Medivet community.
  • Manage the planning and execution of the practice rotas to ensure optimum service levels, maximising utilisation of clinical skills.
  • Set the team up for success through effective recruitment and induction and ongoing communication and management, delivering colleague engagement and retention.
  • Promote the practice externally through local community events and other avenues.
Your Skills and Experience:
  • Knowledge and understanding of practice environments, ideally gained in a Veterinary, GP or Dental practice setting.
  • An understanding and appreciation of exceptional care and how this improves the client experience.
  • Understanding of the importance of regulation and of managing/monitoring effective processes for compliance.
  • Experience in driving strong commercial performance through effective financial management, marketing activity and efficient ways of working.
  • Experience of resource planning.
  • Experienced in using coaching and influencing skills to get the best out of every colleague.
  • Proficiency with computer systems, experience of using Microsoft Office
  • Good numeracy and analytical skills.
  • Experience of managing and leading a team.
About Us:
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.
We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients.
Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.
This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.

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Medivet group

Practice Manager

19/12/2024
full-time
Apply Now
Deadline date:
£30000 - £40000 / year

Job Description

Remuneration
£30,000 – £40,000

The Opportunity

We are excited to offer an excellent opportunity for a Practice Manager to join our multi-site Medivet practices, located in Woolwich, Chafford Hundred, and Lewisham.
If you are a dynamic leader with a passion for excellence in veterinary care and practice management, we would love to hear from you
As the Practice Manager, you will take on a key leadership role in the practice, with responsibility for the day-to-day operations, team development, and overall management.
As a Practice Manager, you will play a pivotal role in shaping the success and growth of the practice. You will have the opportunity to make a positive impact on the lives of our patients, clients, and team members, while ensuring a happy work environment and a healthy work-life balance for all staff.
This is a full-time role across multiple sites (Woolwich, Chafford Hundred, and Lewisham), with flexibility in working hours and shift patterns.
If you would like to discuss this role further please contact Nabi on

nabi.issrar@medivet.co.uk
Key Benefits
  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • 5 weeks’ annual leave plus Bank Holidays rising to 6 with length of service.
  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
  • Interest free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.
Role Accountabilities
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:
  • Deliver exceptional client care, monitor client feedback and follow up on actions to improve the practice.
  • Work closely with the Lead Vet and Regional Operations Director to maximise commercial performance with a focus on key performance indicators, including capacity and skills utilisation and managing costs.
  • Observe the highest standards of regulatory, practice and operational compliance, conducting audits and sharing best practice within and across practices and the wider Medivet community.
  • Manage the planning and execution of the practice rotas to ensure optimum service levels, maximising utilisation of clinical skills.
  • Set the team up for success through effective recruitment and induction and ongoing communication and management, delivering colleague engagement and retention.
  • Promote the practice externally through local community events and other avenues.
Your Skills and Experience
  • Knowledge and understanding of practice environments, ideally gained in a Veterinary, GP or Dental practice setting.
  • An understanding and appreciation of exceptional care and how this improves the client experience.
  • Understanding of the importance of regulation and of managing/monitoring effective processes for compliance.
  • Experience in driving strong commercial performance through effective financial management, marketing activity and efficient ways of working.
  • Experience of resource planning.
  • Experienced in using coaching and influencing skills to get the best out of every colleague.
  • Proficiency with computer systems, experience of using Microsoft Office
  • Good numeracy and analytical skills.
  • Experience of managing and leading a team.
About Us
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.
We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.
This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.

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Medivet group

Practice Manager

19/12/2024
full-time
Apply Now
Deadline date:
£30000 - £40000 / year

Job Description

Remuneration
£30,000 – £40,000 per year
The Opportunity
We are seeking a Practice Manager to join us in an exciting new chapter!
This is role is based across our 24-Hour Enfield hospital and works to a 40 hour week.
As a Practice Manager, you will play a pivotal role in shaping the success and growth of the clinic. You’ll be responsible for the commercial management, taking on key leadership duties and overseeing the day-to-day operations and team development.
You will have the opportunity to make a positive impact on the lives of our patients, clients and colleagues while promoting a happy work environment and ensuring the smooth, efficient running of this busy hospital.
If you are a dynamic leader with a passion for excellence in veterinary care and practice management, we would love to hear from you.
Key Benefits
  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • 5 weeks’ annual leave plus Bank Holidays rising to 6 with length of service.
  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
  • Interest free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.
Role Accountabilities
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:
  • Deliver exceptional client care, monitor client feedback and follow up on actions to improve the practice.
  • Work closely with the Lead Vet and Regional Operations Director to maximise commercial performance with a focus on key performance indicators, including capacity and skills utilisation and managing costs.
  • Observe the highest standards of regulatory, practice and operational compliance, conducting audits and sharing best practice within and across practices and the wider Medivet community.
  • Manage the planning and execution of the practice rotas to ensure optimum service levels, maximising utilisation of clinical skills.
  • Set the team up for success through effective recruitment and induction and ongoing communication and management, delivering colleague engagement and retention.
  • Promote the practice externally through local community events and other avenues.
Your Skills and Experience
  • Knowledge and understanding of practice environments, ideally gained in a Veterinary, GP or Dental practice setting.
  • An understanding and appreciation of exceptional care and how this improves the client experience.
  • Understanding of the importance of regulation and of managing/monitoring effective processes for compliance.
  • Experience in driving strong commercial performance through effective financial management, marketing activity and efficient ways of working.
  • Experience of resource planning.
  • Experienced in using coaching and influencing skills to get the best out of every colleague.
  • Proficiency with computer systems, experience of using Microsoft Office
  • Good numeracy and analytical skills.
  • Experience of managing and leading a team.
About Us
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.
We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.
This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.

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