Delaware north
People Operations Coordinator – Wembley Stadium
Job Description
The opportunity
Delaware North UK is hiring a full-time People Operations Coordinator to work at the amazing Wembley Stadium in London. In this electric environment, when you’re collaborating to deliver exceptional guest experiences, you can win fans in our guests every day. As People Operations Coordinator, you will be working within the people team to achieve a culture of high engagement, connection, growth, and world-class guest service excellence. If you are the confident and collaborative leader we are looking for, passionate, organised, with incredible communication and interpersonal skills, take a shot at your new job with us. Join our valued team in this incredible atmosphere and kick off your new career; apply today.
What we offer
Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you’ll find yourself working at the coolest venues with some of the best team members. We’re looking to create the future of hospitality, so if you’re ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
- A generous 33-day holiday allowance (including bank holidays)
- Favourable pension contributions
- Experience in a dynamic workplace hosting major international sporting events and concerts, including England’s National Football team, Cup Football competitions, Sidemen Charity Match, Dua Lipa, multiple nights of both Oasis, and Coldplay, and so much more in 2025
Help us delight the world by applying today.
What will you do?
- Lead a high performing team, guiding event-day people team members, proactively achieving a culture of high engagement, productivity, and guest service excellence
- Support the recruitment, selection, and onboarding process of team members, plus, as well as workforce planning and resources for major meetings and events, planning the right resources, skills, and experience to meet operational needs
- Analyse and identify opportunities for improvement, develop strategies, and implement solutions to support business needs and goals
- Manage payroll processing, following company protocol for processing, reporting, raising queries
- Ensure the operation, including agency team members, complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
More about you
- 1+ years’ experience in a similar role and workforce
- Knowledge or ability to use a HR information system including accessing, inputting, and compiling data
- Skills in prioritisation, time management, presenting, communication, customer service, and relationship building
- Ability to travel and work at Wembley Stadium, and possibly other venues as necessary
Who we are
Since its opening in 2007, Delaware North have been the proud hospitality provider at the iconic Wembley Stadium, home to England’s National Football Teams. As the UK’s most significant sports and entertainment venue, the buzzing Wembley Stadium has showcased some of the world’s most iconic events, giving Delaware North team members countless opportunities to build outstanding memories with our guests.
From the Lionesses making history in 2022, winning the UEFA Women’s Euros with a record crowd for their first European title, to world-class concerts from Adele, Coldplay, Ed Sheeran, Harry Styles, and The Weeknd, there is something for every entertainment enthusiast to enjoy. Wembley Stadium holds historic moments in English entertainment; with a glowing reputation that proceeds itself, working with Delaware North at Wembley gives you first-class access to making spectacular events come to life. With jam-packed events year-round, there will be opportunities to excite everyone; this might not be your only job, but it may be your best!
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!