Mount charles

Food & Beverage Team Member

06/01/2025
Other
Apply Now
Deadline date:
£13 - £13 / hour

Job Description

If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you!

We are currently recruiting for a Food and Beverage Team Member to join our team based at Belfast International Airport – Northern Quarter, Belfast. This is a great opportunity to join a world leading facilities management company.

Working Pattern:

  • 35 Hours per Week
  • 5 out of 7 Nights per Week
  • 03:00 – 23:00

Rewards:

  • 28 days’ paid holidays (pro rata)
  • Voluntary Private Healthcare Scheme
  • Employee Assistance Program to support your health & wellbeing
  • Company Pension Scheme
  • Financial Education/Financial wellbeing advisory service
  • Training & Development
  • Uniform Provided
  • Onsite Parking
  • Company Events

The Role:

  • Working as part of a team, you will provide an efficient and friendly service to customers, assisting as directed with all aspects of food preparation and presentation to high quality standards.
  • Maintain a hygienic and tidy environment; ensure tables, accompaniments and counters are kept clean and adequately supplied throughout the service period.
  • Complying with all company and legal procedures relating to food safety, hygiene, health and safety and personal requirements.
  • To ensure all goods are displayed correctly and are eye-catching to customers.
  • Ensure that all payments are handled correctly.
  • Ensure bar fridges and displays are stocked at the end of each shift.
  • To be welcoming and create a friendly atmosphere for the customers.

The Person:

  • Attention to detail in all aspects of the work.
  • Leads by example and lives our values.
  • Enthusiastic and passionate about our customer service and reputation.
  • Self-motivated, working independently and on own initiative.
  • Flexible with a positive, can-do attitude.
  • Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Please note, the successful applicant’s job offer will be subject to providing a five-year, traceable employment history. Please note, the successful applicant’s offer is subject to the Access NI (Basic) check prior to commencement of role. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

GREAT PEOPLE – GREAT SERVICE – GREAT FUTURE

#NorthernIreland

Job Type: Permanent

Pay: £13.00 per hour

Related Jobs

Doubletree by hilton

Food & Beverage Team Member

31/12/2024
full-time
Apply Now
Deadline date:
£13 - £13 / hour

Job Description

Job Ref: HEA2662

Branch: Doubletree by Hilton London Kensington

Location: Doubletree by Hilton London Kensington, London (South West)

Salary/Benefits: £12.55 hourly, service charge, retention bonus and other benefits

Contract type: Permanent

Hours: Full Time

Shift pattern: Variable shifts including late bar close and weekends.

Hours per week: 40

Posted date: 31/12/2024

Closing date: 02/03/2025

Hilton is the world’s most recognised hospitality brand and the largest upscale hotel operator in Greater London. We have a fantastic opportunity for a Food Beverage Team Member to join our team at the ‘Doubletree by Hilton in Kensington’. This is a prestigious 4-star property located in bustling Kensington.

As a Food Beverage Team Member, you will ensure that the restaurant and bar operate efficiently and profitably while maintaining their reputation and ethos. You are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety. By tailoring each guest’s experience to their unique tastes, you will create memories as delightful as the dishes.


Your day-to-day

  • You will welcome our guests, recommend food and drink and help keep service on track and up to standard
  • You will be the face of the outlet, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience
  • Have a visible presence within the outlet to ensure that all customer requests and queries are responded to promptly and effectively and points learned from complaints are used to enhance future customer service
  • Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
  • Ensure all products are served according to Hilton standards;
  • Ensure the restaurant areas are maintained in a clean and orderly manner at all times;
  • Ensure accurate billing
  • Demonstrate a working knowledge of the all-day menu items and daily specials
  • Ensure a high standard of personal hygiene and personal presentation at all times.
  • Work in a safe and tidy manner and report any hazard, accident, loss or damage to management.

What we need from you

  • Complaint handling skills
  • Good presentation and appearance
  • Excellent verbal communication Skills
  • Customer care skills
  • Working in a team
  • Flexible working shifts
  • Willing to multi-skill and support other areas of the hotel

Why you should apply
We offer market-appropriate salary, retention bonus plus access to our extensive benefits package, which includes:

  • Service-based annual leave (increasing up to a maximum of 5 extra days)
  • Employee Friends/Family discounted rates at Heeton-operated hotels and Hilton GO
  • Referral scheme
  • Life Assurance, Income Protection and Employee Assistance schemes
  • Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Eyecare, Career Break, Buy Annual Leave and Wedding Leave
  • Heeton is an expanding company which offers excellent career, training, and development opportunities
  • Exclusive access to the employee recognition reward scheme – Heeton Rewards

In line with the requirements of the Asylum Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates for the recruitment process.

A stylish central London hotel with a Georgian façade, meeting facilities, free Wi-Fi and a chic restaurant. Doubletree by Hilton Kensington is just steps from Gloucester Road Tube station, from where it is six minutes to national rail and coach connections at Victoria station and eight minutes to Paddington station. Enjoy a night at the Proms in the Royal Albert Hall, 13 minutes walk from the hotel. Exibitions at the Natural History Museam, Science Museum and the Victoria and Albert Museum are withn easy walking distance and is a five minute taxi ride to Harrods and the shops of Knightsbridge.

Related Jobs