Referral and Assessment Manager – Field Based – £43,600 including Car Allowance

Referral and Assessment Manager

Location: Field-based with some office work
Department: Business Development
Salary: Up to £43,600 including Car Allowance

About Us
Midway Care Group provides exceptional supported living and residential care services for adults with learning disabilities, Autism, and mental health needs across the West Midlands. We pride ourselves on delivering quality, person-centred care while fostering an environment of growth, respect, and innovation.

We are seeking a dynamic Referral and Assessment Manager (within the business this role will be known as a Business Development Manager) to drive our strategic growth initiatives, ensure the successful development of new services, and build strong professional relationships that enhance our reputation as a trusted care provider.

About The Role

The Role
Reporting to the Business Development Director, the Business Development Manager will play a pivotal role in expanding our service offerings, driving occupancy rates, and ensuring the quality and success of new services. This role requires a strategic thinker with exceptional leadership, organisational, and networking skills.

We are seeking an enthusiastic and results-driven Business Development Manager to join our team. This pivotal role encompasses key responsibilities across several critical areas, including: Strategic Growth, New Service Implementation, Tenders & Bids, Customer Care & Quality, Financial Management, and Leadership & Collaboration.

If you have the experience, expertise, and a proven track record of excelling in these areas, we’d love to hear from you. Join us in driving innovation, delivering exceptional care, and shaping the future of our services!

Key Responsibilities

• Lead the development of new services in collaboration with operational teams.
• Regularly review and enhance business development procedures and systems.

• Manage referrals from assessment through to successful transition and ongoing monitoring.
• Work closely with operational colleagues to maintain service quality and adherence to regulatory standards.

• Contribute to tender submissions, emergency referrals, and mini bids.
• Develop marketing materials and represent Midway at professional events.

• Monitor quality assurance, ensuring services comply with CQC and contractual standards.
• Engage service users, families, and stakeholders to ensure continuous improvement.
• Monitor service budgets, recruitment, and rostering to maintain financial viability.

• Provide inspirational leadership, mentoring, and supervision to team members.
• Foster a culture of excellence and continuous improvement across teams.

Qualifications & Experience

• Proven experience in multi-site or senior management within the social care sector.
• Demonstrable success in business development, setting up new services, and managing occupancy rates.
• Strong knowledge of CQC standards, The Care Act, and best practices for adults with learning disabilities.
• Experience managing operational budgets and financial performance.
• Full, clean driving license (up to 3 points considered).

Skills & Attributes

• Excellent interpersonal, communication, and networking skills.
• Strong leadership with the ability to inspire, manage, and support remote teams.
• Strategic mindset with the ability to adapt to changing demands.
• Highly organised, target-driven, and focused on delivering exceptional results.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive, collaborative team environment.
• The chance to make a real difference in the lives of adults with learning disabilities and mental health needs.

How to Apply
If you are passionate about driving positive change and have the expertise to lead our business development initiatives, we would love to hear from you!

Join us in shaping the future of care. Together, we can make a difference.

Required Criteria

• Lead the development of new services
• Managed referrals from assessment through to successful transition and ongoing monitoring
• Contribute to tender submissions, emergency referrals, and mini bids

Full, clean driving license

Desired Criteria

Develop marketing materials

Skills Needed

About The Company

Midway Care Group is a specialist provider of care for individuals with learning disabilities, autism, and mental health challenges. Focused on person-centered care, the company creates environments that empower individuals to lead fulfilling and independent lives. With a passionate team and a dedication to continuous improvement, Midway Care Group has established itself as a trusted provider in the community.

Company Culture

At Midway Care Group, our culture is driven by empathy, respect, and a commitment to personal growth. We believe in fostering a collaborative and supportive environment where both our staff and the individuals we care for can thrive. Continuous learning, teamwork, and open communication are at the heart of everything we do, ensuring that everyone feels valued and empowered to make a difference in people’s lives.

Company Benefits

At Midway Care Group, we offer a range of benefits designed to support and nurture our staff. You’ll enjoy competitive pay, along with extensive opportunities for professional development and career progression. We’re committed to work-life balance, offering flexible working arrangements to suit your lifestyle. Our team thrives in a supportive and inclusive environment where every contribution is recognized and valued. Join us, and be part of a company that truly cares about your well-being and career growth.

Employee development programs, Referral bonus, Competitive salary, Long service recognition, Free parking or Discounted parking , Annual performance review, Culture of recognition, On the job learning, Progression opportunities

Salary

Not disclosed