Job Description

Delivering the Service – on a daily basis Supervisors will be required to identify and respond to user needs and to solve problems/complaints as and when they arise. This will require effective liaison with other staff groups, particularly nursing and actively seek constructive feedback on service provision. The Supervisors role covers a range of services within facilities. To train, monitor and supervise facilities staff in all the elements of their role.

Supervisors are required to work with staff teams and to carry out domestic and housekeeping duties to cover the needs of the service. A Supervisor will be required to have the knowledge and technical ability to be able to undertake and teach staff the skills necessary to complete service delivery. Support the Trusts Health and Safety Policy ensuring staff are trained to ensure the safety of staff visitors and patients within their area of work. Monitor areas of responsibility to ensure service standards are consistently delivered in line with National Cleaning Standards.

Taking remedial action as necessary. Monitoring of catering services at ward level to ensure compliance with the Trusts food safety documentation and current food safety legislation as highlighted in the Trusts food services policy and the ward catering procedures. Actively support the reduction in food wastage. To support the Team Leaders in ensuring equipment used to deliver the service is of the standard required and is maintained to physical and technical standards.

To inform Team Leaders of the ordering requirements to maintain sufficient stock levels to deliver the service. Undertake initial investigation and reporting of untoward incidents and accidents using Datix. Completion and returning of Absence Monitoring forms. Will be required to take responsibility for ensuring that return to work interviews are completed in a timely manner and that the Team Leaders are informed when an employee reaches the next stage of the Trust Management of Sickness and Absence Policy.

Checking and countersigning clock cards on a weekly basis in preparation for data entry to the payroll data base. Management of annual leave requests in a timely manner.

Job Description

Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Standard Level.

(Enhanced level now includes regulated checks against vulnerable adults and children). All successful applicants will be required to complete our corporate trust induction once a start date had been agreed. At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients.

We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible.

You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is – GOV.UK (www.gov.uk). Interview Date: To be confirmed.