Michael page
Sales Support Associate
Job Description
- One of UK’s leading Tech Companies
- Hybrid Working
About Our Client
Our client is a globally recognised leader in the technology industry. With a team of over 1,000 dedicated employees, this company is committed to delivering innovative solutions and services across multiple sectors.
Job Description
What You Will Do:
- Manage and organize data from Salesforce and other sources, ensuring accuracy in spreadsheets and proposals
- Import, format, and sense-check data in proposal templates, preparing documents for account managers and customers.
- Process and review customer feedback, supporting the back-and-forth communication between stakeholders.
- Follow established processes for quote creation, service contract decommissioning, and order creation in Salesforce.
- Identify and communicate any data anomalies to relevant stakeholders, providing clear explanations and seeking solutions.
- Collaborate with the Sales Support team, working 2-3 days per week in the office and the remainder from home.
The Successful Applicant
What You Will Have:
- Proficient in MS Excel, including data entry, sorting, and using simple formulas like VLookup.
- Experience with CRM systems, particularly Salesforce or HubSpot (Salesforce experience preferred, training provided if needed).
- Strong attention to detail and accuracy in repetitive tasks.
- Effective communication skills, comfortable interacting with various business levels (e.g., Account Managers, Business Analysts).
- Ability to work autonomously and as part of a team, with experience in hybrid work environments.
What’s on Offer
- Opportunity to work with a global leader in the technology and telecoms industry
- Supportive and innovative working environment
- Access to the latest technologies and tools