Coroner’s Officer Manager

Job Title: Coroner’s Officer Manager

Salary: The starting salary is £43,294, which includes allowances totalling £2,928.

The salary is broken down as £40,366 basic salary, which will increase annually until you reach the top of the scale £42,071. Plus, a location allowance of £1,928 and a non-pensionable allowance of £1,000.

Location: Westminster

The Role

• To act within the scope of Coronial law, including the Coroners and Justice Act 2009, the Coroner’s (Investigations) Regulations 2013, the Coroners (Inquests) Rules 2013, Notification of Deaths Regulations 2019 and other relevant statutory provisions and case law to ensure compliance with the Chief Coroner’s written advice and guidance and the Human Tissue Act 2004.
• To work together in a tri-service approach across the Coroner, the MPS and the Local Authority
• Good knowledge and understanding of the MPS Vision, values, standards and behaviours and the strategies and programmes to be able to support staff in all seven London Jurisdictions.
• Experience and knowledge of how to manage resources, to deliver the best service for the MPS and the Coroner’s Service.
• Manage local conflict and complaints relating to CO’s unless MPS discipline processes are initiated.
• To assess performance to ensure reports of deaths referred to the Coroner and confirm the correct cause of death have been established; and that formal identification of the body is completed in an ethical and empathetic manner.
• To ensure the coroner is informed by CO’s of all open cases for decisions re actions/ closure dependent on jurisdictional requirements.
• Deal with the public either face to face, telephone or letter/email in a police and coronial setting dependent on jurisdictional requirements.
• Work with legal professionals and the application of Coronial Law.
• Represent the MPS and the Coronial Service at high level meetings dependent on jurisdictional requirements.
• Prepare strategic briefings to NPCC level.
• Support and manage local training provision to CO’s, LA staff and others dependent on jurisdictional requirements.
• Engage in correspondence as directed on behalf of the coroner.
• Meet bereaved families and interested persons where necessary to ensure trust and provide them with support/referral to appropriate agencies dependent on jurisdictional requirements.
• Consult with organizations conducting other investigations or assisting the coroner.
• Consult with other jurisdictions and facilitate transfers of investigations dependent on jurisdictional requirements.
• To assist in the provision of information on cases for the manager, the coroner and in reporting to the Ministry of Justice and Chief Coroner subject to each jurisdiction’s requirements
• Ensure CO’s work as a team and attend meetings to support effective service delivery to ensure continuous improvement and the delivery of higher standards.
• COM’s maybe required to perform on call as set down by jurisdictional requirements. They will be paid for the hours that they work via on call allowance.
• COM’s will undertake regular mandatory training, including Chief Coroner annual 2-day sessions, any relevant local jurisdictional training and MPS professional development sessions.
• Ensure additional judicial responsibilities that may be required in a jurisdiction have COM/LA oversight and agreement.
• Support off site visits, formal Identification, and other tasks.
• Manage and monitor COs.
• COM’s will also task/manage or support LA with managing CO’s case workloads.
• Monitor performance of CO’s and share information with LA and Coroner dependent on jurisdictional requirements.
• Manage discipline of CO staff.
• Ensure conduct of Coroners officers in their jurisdiction and themselves are aware of and act in accordance with the College of Policing Code of Ethics.

How to apply

Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV).

Completed applications must be submitted by 23:55 on the 30th of January 2025.

Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence February 2025.

Following application review, successful candidates will be invited to interview. Interview dates will commence March 2025

Essential Criteria

• Ability to work to the Coroner’s core business hours for their jurisdiction.
• Perform on call and weekend duties when required.
• Flexible and adaptable approach to short notice work related demands.
• Experience of working within a pressurised environment and effective management of high workload.
• Proven managerial experience.
• Strong supervisory skills and personal responsibility.
• Excellent communication skills.
• Develop and maintain collaborative working relationships with local authority managers and staff working in the Coroner’s Office.
• Ability to work with a range of partners, providing a positive and professional image of the MPS .
• Managers require a high level of personal resilience, self-motivation and excellent communication skills.
• This is a London based role, and although there may be flexible working opportunities, the successful applicant should be able to travel to and work in London Monday – Friday.

Additional Skills

• Be proficient in the specialist Coronial IT systems Civica (and IRIS where applicable).
• Be proficient in Microsoft Office Suite and MPS intelligence systems to interrogate them for information.
• Have the knowledge to create and manage records and case files.
• Build and maintain good relationships with Senior Management, Senior Coroners, Local Authority Leads and staff of all ranks both within and outside of the MPS with a high level of emotional intelligence.
• Know how to communicate effectively either orally or in writing with all, particularly Senior Coroners, Senior Management, Lead members of the Local Authority and police officers and staff.
• Be able to listen, influence and negotiate as well as manage difficult conversations with colleagues and stakeholders.
• Have a flexible, pragmatic approach in support of the strategic aims of the command to manage and support the MPS Coroner’s Service
• Exhibit the ability to work under pressure and with competing demands. Have enthusiasm, commitment, loyalty and determination to achieve results.
• Be able to identify development needs and where necessary provide ongoing support including feedback to colleagues.
• Display integrity and uphold confidentiality where necessary. Provide a positive and empowering presence to colleagues and set standards of behaviour and professionalism and be prepared to challenge attitudes and behaviours which are incompatible with MPS.
• Want continuous improvement and have a passion for improving service quality across all the jurisdictions within the Coroner’s Service.

Desirable Criteria

• Previous experience as a Coroner’s Officer or in the investigation of serious crime.
• Medical and/or legal knowledge.