Metroline

Depot Administrator

13/01/2025
full-time
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Deadline date:

Job Description

Department: Manchester, Service Delivery

Location: Sharston

Closing Date: February 14, 2025

About us

Metroline Manchester is a recently formed subsidiary of ComfortDelGro, in March 2024 we were awarded contracts to operate four franchises and join the Bee Network in Greater Manchester by Greater Manchester Combined Authority (GMCA). Metroline was formed in 1989, fourth largest bus operator in London running about 17 percent of the city’s scheduled bus services and has been a part of the largest private land transport company Comfort Del Gro since 2000. Here at Metroline we are 6,000 colleagues strong across the UK and help carry over one million of our customers every day, whilst Comfort Del Gro operates in 12 countries with a global fleet of over 40,000 vehicles and more than 22,000 colleagues.

Job Summary

Location: Sharston

As the Depot Administrator you will support the Management and Supervisory staff, ensuring that all administrative tasks are handled professionally and in accordance with company policies and legal requirements. The role will involve maintaining records, assisting in compliance audits, dealing with public complaints, and managing various administrative functions to support the smooth running of the depot.

  • Handle incoming and outgoing communication, both internal & external, respond to or redirect correspondence as appropriate.
  • Compile meeting minutes, distribute them to relevant personnel, and follow up on action points.
  • Compile and audit garage lost mileage returns in line with contract compliance.
  • Receive and handle public complaints and Police enquiries, ensuring they are addressed according to TfGM requirements.
  • Monitor and manage stock levels for office supplies, ticket rolls, and other items required for the efficient operation of the garage.

Benefits

  • Free Bus Travel for yourself + 3 (companion + 2 children OR 3 children)
  • Free on-site parking
  • Pension Scheme Contributions
  • Benefits Hub
  • Employee Assistance Programme
  • Cycle to Work Scheme
  • Free uniform

Essential Criteria

  • Previous experience in a similar administrative role is required
  • Excellent written and verbal English with the ability to communicate clearly at all levels
  • Must have good knowledge of the Driving Hours Regulations.
  • Must be a team player and willing to help others to increase team and individual performance.
  • Flexibility to adjust to ever changing industry demands and resilience in working under pressure.
  • Exceptional customer service skills with a natural flair of providing support, guidance and going the extra mile.

Hours of Work

Full time permanent contract 38 weekly hours, 5 days over 7
Flexibility required to work early starts, late finishes and weekends


To apply

Please email a covering letter of application and CV to the Manchester Talent Acquisition Team, joinmanchester@metroline.co.uk


Applications

Applications should include:

  • the reasons you are applying for the post;
  • examples of how you meet the skills;
  • any relevant qualifications or experience.

Job Types: Full-time, Permanent

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Mgf

Depot Administrator

06/01/2025
Other
Apply Now
Deadline date:
£24000 - £24000 / year

Job Description

MGF are currently seeking to recruit an experienced Depot Administrator to join our busy depot in Bristol. Reporting to the Hire Desk Manager, you will be required to provide an efficient and effective general administration service to the depot.


Your key responsibilities may include:

  • Answering telephone calls, dealing with enquiries and passing on messages
  • Preparing documentation, producing letters and other correspondence as required
  • Inputting information onto the Company systems
  • Recording staff attendance, keeping employee training records up-to-date and assisting with employee inductions
  • Supporting the Hire and Sales Team with administration duties, the preparation of meetings and events
  • Preparing documents for weekly and monthly reports
  • Receiving and assisting visitors as required
  • Arranging meetings and co-ordinating diaries as appropriate


The core requirements for this role are:

  • Experience of working in a busy office environment
  • Excellent interpersonal skills at all levels
  • Motivated self-starter with good administration and organisational skills
  • Good IT skills with a good telephone manner
  • Willingness to learn and take up new challenges


In addition to a competitive salary, we also offer the following:

  • Option to purchase additional days of annual leave
  • Additional annual leave awarded to recognise long service
  • Pension Scheme
  • Life Assurance
  • Opportunities for training, development, and career progression
  • Award and recognition initiatives
  • Discretionary bonus scheme based on business performance
  • Security of working for a well-established & growing company
  • A sense of family is at the core of our company culture
  • Shutdown over the Christmas period
  • Refer a friend scheme
  • Free on-site parking

If you are an Administrator with the required skills and would like to work for a well-established company we are looking for individuals like you.


About MGF:

MGF is a privately owned independent company specialising in the supply of excavation support equipment to the construction industry through hire and sale. Our strategy is to provide a comprehensive service to our customers. This is achieved through continuous investment in our products, infrastructure, processes, and people to achieve long term sustainable growth. Employing over 440 staff, we operate nationally from 14 locations.

We aim to be an equal opportunities employer and welcome applications from all sections of society. All applicants will be treated in the strictest of confidence.

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