Apply Now
Deadline date:
£13 - £13 / hour

Job Description

Mercury Security & Facilities Management (MSFM) are one of the largest independently owned security & facilities companies in the UK and Ireland, providing services since 2001.

Our clients range from multi-national blue-chip corporations to local small and medium sized businesses. Our head office is based in Lisburn, Northern Ireland and we have offices in Dublin, Limerick, London, Manchester and Edinburgh. Over the past 22 years we have developed the experience, the expertise and the team to deliver bespoke, cost-effective security and FM solutions that will meet your unique business needs. Our ARC has been in existence since 2007.

Our workforce consists of hundreds of highly skilled staff across the UK and Ireland and all are continuously trained by our in-house training team, ensuring every client receives the highest quality level of technical skill and customer service experience possible.

What you can expect from us…

● To select, recruit & retain quality employees

● To be focused on performance with a good level of supervision

● To be concerned about our people and say thank you for a job well done

● To recognise and value our employees and their contribution

● To develop our employees with the best knowledge and training available

● To be directly engaged with employees and involved in the issues

● To be shown respect

● To get the simple things right and consistent

● To be contactable

We have exciting opportunities for experienced Control Room Operators and Security Officers to join our well established team in the Greater London area;

Job Description Security Officer and Controller

The role of the Security Officer is to conduct Mall Patrols and work closely with the tenants.

You will Manage and apply Security systems to New Kirkgate in Leith, Edinburgh.

You are Required to work 09.00 – 17.00 Monday to Saturday

Duties to include but not limited to:

· Monitoring CCTV Systems

· Access Control Management to all Sites

· Site / Mall Patrols

· Opening / Closing of Sites

· Security / Health and Safety Checks and Reporting

· Fire and Intruder Alarm Monitoring

· Key Control

· Assisting Retailers in the Mall Area

· Answering phones when require

Key Responsibilities:

· To work the hours and shifts in accordance with conditions of employment.

· To monitor CCTV images of the Centre as instructed by Centre Management, Security Manager or Operations Manager.

· To carry out duties in accordance with instructions issued by Centre Management. Note: Some cleaning may be required.

· To comply fully with the Health & Safe ty Policy for the centre.

· To ensure that the requirements of the Fire regulations are strictly complied with.

· To assist with the implementation of the Centre’s Emergency Plan and Evacuation Strategy in the event of an emergency.

· To ensure that the Rules & Regulations of the Centre are complied with at all times.

· Ensure that all incidents are recorded in Incident Log.

· Ensure that contractors arriving on site adhere fully to the center procedures for contractor management.

· Ensure that the center is a safe and pleasant environment.

· Assist with enquiries from tenants and members the public when requested.

· To be aware of and abide by all rules, terms and conditions of the company.

· To undertake other duties i.e. helping the cleaning team by litter picking where possible

· To Comply with procedures as set out in the Site Assignment Instructions.

· In order to comply with the Security Industry Act 2001, officers must hold an CCTV SIA Public Space Surveillance Licence and where necessary a valid SIA Security Licence.

Mercury Security & Facilities Management is an equal opportunity employer. We embrace diversity and equal opportunity in a serious way. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or any other status protected under state, or local law in our areas of business operations. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

All communication will be treated in confidence and while we do try to reply to each application personally, due to the high number of applications for each role this is not always possible. Therefore if we do not contact you within 21 days from when we receive your application for this particular role you have not been successful.

Job Type: Full-time

Pay: £12.50 per hour

Expected hours: 48 per week

Schedule:

  • Day shift
  • Weekend availability

Work Location: In person

Reference ID: Westside Plazza

Mitie

Retail Security Officer

09/01/2025
Apply Now
Deadline date:
£12 - £12 / hour

Job Description

Job Overview

  • To protect our customer’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and any subsequent changes.
  • Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
  • To undertake additional training to ensure continuous self-development.

Main Duties

Operations

  • To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
  • Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI’s).
  • Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
  • To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
  • Comply with legal obligations and safety requirements of the role.
  • Follow instructions and procedures appropriately without unnecessarily challenging authority.
  • Work in a systematic, methodology and orderly way.

Training

  • Fully and satisfactorily complete all required competency training.
  • To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
  • Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
  • You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

  • Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
  • Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
  • Use common sense and initiative by immediately involving others if a situation appears to become threatening.
  • To maintain professional conduct in the face of difficult situations and challenging customers.
  • Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
  • Keep to schedules and demonstrate commitment to Mitie and the Client.
  • To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI’s).
  • To call emergency services and Communication Centre to report all incidents.

What we are looking for

  • Previous Security Experience
  • SIA License
  • SC Clearance desirable