Mcqueens dairies ltd
Customer Service Advisor – Direct Debit
Job Description
Join Our Team as a Outbound Customer Service advisor – (Direct Debits)
Are you ready to embark on an exciting journey as a Customer Service Advisor within the direct debit arm of our business? We’re seeking passionate individuals who thrive in fast-paced environments, love interacting with people, and are dedicated to delivering exceptional service with a smile.
Position: Customer Service Advisor (Direct Debit)
Salary: £12.05 per hour / £25,064 per annum – £30,000 OTE
Contract: Permanent
Based: Glasgow (Our head office)
Working: Monday to Friday (Office hours)
Perks & Benefits
Pension: Secure your future with our comprehensive pension plan.
Staff Discount: Enjoy exclusive discounts on our products/services.
Weekly Pay: Get rewarded for your hard work every single week.
Bonus Scheme: Earn extra rewards based on your performance.
Incentives & Rewards: Exciting incentives and rewards to recognise your achievements.
Free Onsite Parking: Hassle-free parking for all our team members.
Career Development: Opportunities for growth and advancement within the company.
Why Join Us?
- Demanding Yet Fun Environment, Challenge yourself in a fast-paced yet enjoyable workplace where every day is different.
- Stability: Secure your future with a permanent position offering stability and long-term growth opportunities.
Salary £12.05 per hour, £25,088 per year, Earn circa £30,000 OTE
- Don’t miss out on this fantastic opportunity to kick-start your career and be part of a supportive team that values your contributions. Apply now and let’s embark on this exciting journey together!
To find out more about our story click here – Our Story – McQueens Dairies
Required Experience
- Excellent customer service skills, with previous experience in contact centre position highly desirable
- A proven record in upselling products with existing customers
- Excellent customer service skills
- Strong negotiation and sales skills
- Ability to work both as a team and as an individual
- Ability to work towards office targets and KPI’s
- The ability to use initiative and manage your time effectively
- Strong self-management skills
- Enthusiastic and passionate member of the team
- Knowledgeable on MS Office
- Ability to work in a fast -paced environment