airlines, airports & air transportation – Job Paddy https://jobpaddy.co.uk Job Hunt, Simplified Sun, 26 Jan 2025 00:50:03 +0000 en-GB hourly 1 https://jobpaddy.co.uk/storage/2025/02/cropped-Logo-512x512-no-slogan-black-bgd-32x32.png airlines, airports & air transportation – Job Paddy https://jobpaddy.co.uk 32 32 Airfield Coaching & Towing Manager https://jobpaddy.co.uk/job/airfield-coaching-towing-manager/ Wed, 22 Jan 2025 00:00:00 +0000 https://jobpaddy.co.uk/?post_type=job_listing&p=12179

Date: 22 Jan 2025

Location: Manchester Airport, GB

Company: MAG

  • Airfield Coaching & Towing Manager
  • Based at Manchester Airport
  • Permanent position
  • Competitive salary

Why Manchester Airport?
Every year, Manchester Airport connects over 30 million passengers with more than 200 destinations across the globe. As the third largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region.

Sustainability is one of our core values, and it shapes everything we do. We’re committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:

  • Bonus scheme
  • 10% company contribution pension
  • 25 days holiday plus bank holidays
  • Free parking
  • Subsidised public transport
  • Huge range of company discounts
  • Free Virtual GP service, available 24 hours a day, 7 days a week
  • Care Concierge service
  • Two volunteering days per year

The role

As Airfield Coaching & Towing Manager you’ll be responsible for the day to day operation of the Airfield Coaching function, comprising of around 130 FTE and a fleet of 45 airfield coaches operating 24/7/365. You’ll ensure resources and vehicles are available for transferring passengers and crew between aircraft and the Terminal building, whilst providing inspirational and engaging leadership to ensure service is delivered in an efficient, customer focused, and safe manner. You’ll also work in partnership with the wider Aerodrome Operations team and ground handling agents to develop a seasonal aircraft towing plan which optimises contact stand utilisation and balances aircraft pier service levels and remote operations which require airfield coaching

What will make you successful in the role?

We are looking for someone with experience of leading a large operational team in a highly complex and dynamic operation where demand profiles can quickly change and service levels must be maintained. You will be an inspirational engaging leader who is empowered to create a great working environment for our colleagues and delivering a great service to our customers. As an ambassador for safety, you’ll have a good working knowledge of Health & Safety management and the ability to develop and write procedures and safe systems of work. You’ll also have excellent interpersonal skills as you’ll be chairing meetings and communicating across a range of internal and external stakeholders. You will also be able to analyse and interpret data, drawing insight to support decision making and the continuous improvement of service standards, operational efficiency and safety.

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing HR.Recruitment@MAGAirports.com

Our Colleague Resource Groups include: Women’s Network, Embrace – Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
]]> Airfield Performance Lead https://jobpaddy.co.uk/job/airfield-performancelead/ Wed, 22 Jan 2025 00:00:00 +0000 https://jobpaddy.co.uk/?post_type=job_listing&p=12176

Date: 22 Jan 2025

Location: Manchester Airport, GB

Company: MAG

  • Airfield Performance Lead
  • Based at Manchester Airport
  • Permanent position
  • Competitive salary

Why Manchester Airport?
Every year, Manchester Airport connects over 30 million passengers with more than 200 destinations across the globe. As the third largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region.

Sustainability is one of our core values, and it shapes everything we do. We’re committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:

  • Bonus scheme
  • 10% company contribution pension
  • 25 days holiday plus bank holidays
  • Free parking
  • Subsidised public transport
  • Huge range of company discounts
  • Free Virtual GP service, available 24 hours a day, 7 days a week
  • Care Concierge service

Two volunteering days per year

The role

This is an exciting new role in which you’ll be responsible for evaluating the performance of our airfield, optimising how we use our aerodrome assets and enhancing the overall efficiency of aircraft operations, thus enabling the delivery of the Manchester Airport Aviation Growth Strategy. The successful candidate will also identify opportunities to improve service and contribute to the achievement of corporate sustainability targets (Net Zero). This role will be responsible for the overall performance of the runway, taxiway and aircraft turnaround flows at Manchester Airport, and will work alongside another Airfield Performance Lead to deliver our plans.

The role will be responsible for establishing a comprehensive analytics and insights capability and identifying opportunities to drive improvements in operational performance and demand throughput. The role will also be responsible for commissioning new continuous improvement projects and workstreams and supporting their integration into daily operations, working in partnership with MAG operational teams, airline customers and service partners. The Airfield Performance Lead will also support the integration of planned capital investments in infrastructure and technology, ensuring the benefits of investment are fully realised and optimised.

What will make you successful in the role?

We are looking for someone with change and project management capabilities and experience of leading continuous improvement projects in a highly complex and multi-stakeholder operational environment. You’ll have experience of applying lean management techniques, e.g. six sigma and developing and writing strategies, plans and business cases. You’ll be analytical with an ability to draw insight from data and develop management information systems and report performance against KPI’s. You’ll also have stakeholder management skills and the ability to influence at all levels, both internally and externally.


Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing HR.Recruitment@MAGAirports.com

Our Colleague Resource Groups include: Women’s Network, Embrace – Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
]]> Head of Legal Group https://jobpaddy.co.uk/job/head-oflegalgroup/ Wed, 22 Jan 2025 00:00:00 +0000 https://jobpaddy.co.uk/?post_type=job_listing&p=12173

Date: 22 Jan 2025

Location: Manchester Airport, GB

Company: MAG

Summary
Based at Manchester Airport
Permanent role
Excellent salary & benefits
Hybrid working available.
Why MAG?

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.

The role
The successful candidate will be the lead legal advisor to the Group functions for Manchester Airport Group. Working directly for the Director of Legal & Deputy GC, you will be responsible for delivering and overseeing legal services for all Group functions and implementing legal frameworks, policies and procedures to support the business in meeting its strategic objectives and mitigating legal risk.
As a critical member of the Legal leadership team there will be opportunities to work with the Director of Legal & Deputy GC on high value/complex strategic and compliance activities across the Group within multiple core legal disciplines. You will also business partner with and provide support to senior colleagues and stakeholders across the Group functions on key areas of governance, legal compliance and policy, particularly those with the potential to impact Group reputation and commercial objectives. The role holder will also be the lead advisor on key financing and corporate programmes (e.g. refinancing, bond placements, shareholder consent processes and any M&A activities across the Group of a certain value). Corporate Finance experience is therefore desirable.
The successful candidate will need to have a good understanding of corporate governance and be able to monitor key governance forums throughout each layer in the organisation to ensure core controls are embedded and working effectively, maintaining overall group visibility and compliance with group frameworks. This role will also be responsible for supporting with and overseeing the completion of company secretarial tasks for the Group.
What will make you successful in the role?
We are ideally looking for in-house experience, but will
  • Lead legal role for Group functions (including Finance, HR, Strategy, Risk, etc)
  • Demonstrated career development of self and others (awareness and application of best practice)
  • Strong analytical approach to resolve and minimize legal risks

Enthusiastic team player who can work well with other members of the team

  • Self-starter with a proactive and flexible approach to their work, ability to exercise a high degree of initiative and resourcefulness in problem solving and be confident outside their ‘comfort zone’.
  • Excellent communicator, written and oral – clear, calm and with gravitas; strong presentation skills.

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing HR.Recruitment@MAGAirports.com

Our Colleague Resource Groups include: Women’s Network, Embrace – Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
]]> Head of Airfield Performance https://jobpaddy.co.uk/job/head-ofairfieldperformance/ Wed, 22 Jan 2025 00:00:00 +0000 https://jobpaddy.co.uk/?post_type=job_listing&p=12169

Date: 22 Jan 2025

Location: Manchester Airport, GB

Company: MAG

  • Head of Airfield Performance
  • Based at Manchester Airport
  • Permanent position
  • Competitive salary and bonus scheme

Why Manchester Airport?
Every year, Manchester Airport connects over 30 million passengers with more than 200 destinations across the globe. As the third largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region.

Sustainability is one of our core values, and it shapes everything we do. We’re committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:

  • Bonus scheme
  • 10% company contribution pension
  • Car allowance
  • Private medical scheme
  • 25 days holiday plus bank holidays
  • Free parking
  • Subsidised public transport
  • Huge range of company discounts
  • Free Virtual GP service, available 24 hours a day, 7 days a week
  • Care Concierge service
  • Two volunteering days per year

The role
This is an exciting new role in which you’ll lead our newly created Airfield Performance function to achieve Manchester Airport’s future growth targets. The successful candidate will lead and consolidate the integration of all airfield change, transformation and renewal projects into the aerodrome operation, ensuring the regulatory compliance requirements are maintained, operations are fully optimised and aviation growth targets are met and operational KPI’s are achieved and exceeded.

You’ll also be accountable for developing and overseeing the delivery of a portfolio of operational improvement projects across our runway, taxiway and apron flows, ensuring benefits are continually measured and fully realised, whilst ensuring a consolidated plan for aerodrome operations is in place and all technical requirements are met, ensuring front-line service delivery teams are set up for success and benefits are fully realised

What will make you successful in the role?

We are looking for someone with strong experience of working in a complex, regulated and multi-stakeholder environment. A knowledge of the airport or aviation industry would be advantageous. You’ll have proven change management capability and experience of leading continuous improvement projects in a highly complex environment, with the ability to develop and document strategies and plans. You’ll also need to have great interpersonal and stakeholder management skills and the ability to analyse and interpret data and draw insight. You will have experience of leading a team of subject matter experts, setting work plans and objectives for the team and establishing continuous improvement projects which support the delivery of Manchester Airport’s operational strategy.


Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing HR.Recruitment@MAGAirports.com

Our Colleague Resource Groups include: Women’s Network, Embrace – Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
]]> Flight Dispatcher / Turnaround Coordinator https://jobpaddy.co.uk/job/flight-dispatcherturnaroundcoordinator/ Wed, 22 Jan 2025 00:00:00 +0000 https://jobpaddy.co.uk/?post_type=job_listing&p=8446

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 290 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.


Role Purpose

As a Flight Dispatcher/Turnaround Coordinator you will be responsible for preparing a range of aircrafts and ensuring that the highest level of safety, security and performance is followed as set by our customers and within Menzies. You will be responsible for co-ordination of all activities required to enable the safe, on time departure of aircraft. You will be the primary ground link with the airline Captain and crew and be responsible for load planning relating to passengers, baggage, cargo and fuel. You will work closely with our Ramp and Customer Service teams to ensure that all flight turnarounds are completed in line with procedure.


What you will be doing

  • Co-coordinating post arrival and pre-departure activities – always leading from the front.
  • Conduct pre-arrival aircraft briefings with your team.
  • Ensure all paperwork relating to the aircraft turnaround is completed.
  • To comply with all airlines weight & balance documentation and load sheet regulations and to convey the loading instruction to ramp staff.
  • Detailed written reports for delays or any safety incident while in charge of a flight.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information


Safety, Security, WellBeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.


What we are looking for

  • Experience gained in customer service, Aviation, Ground Handling or similar industry.
  • Good verbal communication skills.
  • Diligent attention to detail.
  • Aptitude for working with a variety of information technology.
  • A full 5 year work/unemployment/education history.
  • Proof of Right to Work in the UK.

Diversity

MenziesAviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.


Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

]]> Travel Trade Manager https://jobpaddy.co.uk/job/travel-trademanager/ Tue, 21 Jan 2025 00:00:00 +0000 https://jobpaddy.co.uk/?post_type=job_listing&p=12184

Date: 21 Jan 2025

Location: Manchester Airport, GB

Company: MAG

  • Travel Trade Manager
  • Based at Manchester Airport
  • Hybrid role with some international travel

    • Competitive salary plus bonus scheme

Why Manchester Airport?
Every year, Manchester Airport connects over 30 million passengers with more than 200 destinations across the globe. As the third largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region.

Sustainability is one of our core values, and it shapes everything we do. We’re committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:
  • Bonus scheme
  • 10% company contribution pension
  • 25 days holiday plus bank holidays
  • Free parking
  • Subsidised public transport
  • Huge range of company discounts
  • Free Virtual GP service, available 24 hours a day, 7 days a week
  • Care Concierge service
  • Two volunteering days per year

The role
As Travel Trade Manager you’ll be a member of the growing Manchester Airport marketing team, reporting to the Head of Marketing. In this role you’ll develop and maintain relationships with the sales and marketing teams of our airline partners, tour operators, travel agents, international tourist boards, local tourism organisations, corporates, and local businesses in our catchment to drive growth at Manchester Airport.
You’ll establish strong relationships with the travel trade, understanding their customers and objectives and work with both the MAN Aviation and Marketing teams to develop campaigns to drive sales, increase our route network, ensure that all key leisure and business travel agents are fully trained and updated on promoting Manchester Airport and its products.

What will make you successful in this role?
The successful candidate will have extensive experience in the travel trade, tourism and marketing industry, strong influencing skills and entrepreneurial approach to work. You must have a strong understanding of the travel industry, Manchester Airport outer catchment areas, booking patterns, business developments and innovations.

Other key attributes include:

  • Airline or travel trade background with an established contact network in the industry.
  • Knowledge of airline network and commercial activities.
  • Ability to convert strategies into executable plans for aviation accounts.
  • Ability to influence senior level stakeholders (both internally and externally).
  • Strong commercial acumen with the ability to influence and become an advocate across multiple business divisions and airports.
  • A full UK driving license and access to your own vehicle to enable you to travel to meet with agencies and operators.

Please note, we ask applicants for the role please upload a covering letter as well as a CV for consideration.

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing HR.Recruitment@MAGAirports.com

Our Colleague Resource Groups include: Women’s Network, Embrace – Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
]]> Lead Test Manager https://jobpaddy.co.uk/job/lead-testmanager/ Tue, 21 Jan 2025 00:00:00 +0000 https://jobpaddy.co.uk/?post_type=job_listing&p=12175

Date: 21 Jan 2025

Location: Manchester Airport, GB

Company: MAG

  • Based at Manchester Airport
  • Permanent Role
  • Office or Flexible / Hybrid working for a better work / life balance
  • We are proud to be a diverse employer, and we welcome candidates from all backgrounds

Manchester Airport Group
Every year, Manchester Airport connects over 29 million passengers with more than 200 destinations across the globe. As the third largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region. Sustainability is one of our core values, and it shapes everything we do. We’re committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:
  • Bonus scheme
  • 10% company contribution pension
  • 25 days holiday plus bank holidays
  • Free parking
  • Subsidised public transport
  • Huge range of company discounts
  • 2 volunteering days per year
  • Free Virtual GP service, available 24 hours a day, 7 days a week
  • Care Concierge service

The role
You’ll own the quality of delivery of Tech change for a MAG product tower through the application and governance of MAG Testing Standards. You’ll be pivotal in managing the Testing and Assurance for programmes of work within the Tech project portfolio, managing delivery resources, dependencies and assets to drive a quality end solution.

What will make you successful?
You’ll be an excellent communicator with great stakeholder management skills. You’ll have a meticulous attention to detail and with the ability to produce effective documentation and presentations, such as Test approaches, Testing status updates, etc. You’ll have an excellent understanding of the Software Testing Lifecycle (STLC) and Software Development Lifecycle (SDLC) and different types of testing such as Functional, Integration, User Acceptance, Operational Acceptance and Non-Functional testing. You’ll have experience using waterfall, agile and DevOps methodologies as well as of test and project planning tools such as Jira, Azure Dev Ops, Microsoft Project. Experience in Airport Management Solutions and an ISTQB Certification and ITIL Certifications are desirable.

Equal Opportunities & Reasonable Adjustments
At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.
We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.
As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.
You can contact the team by emailing HR.Recruitment@MAGAirports.com
Our Colleague Resource Groups include: Women’s Network, Embrace – Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
]]> Resource Allocation Manager https://jobpaddy.co.uk/job/resource-allocationmanager/ Tue, 21 Jan 2025 00:00:00 +0000 https://jobpaddy.co.uk/?post_type=job_listing&p=8441

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 290 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.


Role Purpose

The Resource Allocation Manager delivers the Allocation, training and resource administration functions. Is responsible for pre-allocation and recording actuals in the LGW resource allocation tools. Providing the resource management function, you will be responsible for monitoring and forecasting the day-to-day resourcing for the operation. You will ensure staffing levels are sufficient to meet the contractual service level agreements of our customers, as well as ensuring we remain within budget constraints. In addition, you will also provide administrative support to ensure “actuals” are recorded accurately in the resource plan and support the Resource Allocator to perform their duties.


What you will be doing

  • Responsible for providing the operational team with adequate resource to deliver our service level agreements.
  • Responsible for the forward managing allocation of staffing resource levels to ensure a seamless product is deliverable.
  • Responsible for maintaining the accuracy of staff roster to include but not limited to overtime, shift swaps, absences and re-rosters as required.
  • Identify additional daily hours required and notify the operation of the requirement, administer these hours once authorised.
  • Ensure roster adheres to Working Time Directive.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information


Safety, Security, WellBeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.


What we are looking for

  • Operational Resource Allocation experience.
  • Excellent organisational, planning, and administrative skills and a good eye for detail
  • Experience of working in a busy, sometimes high-pressure environment.
  • Experience and knowledge of aviation services, in particular within a service delivery environment.
  • Ability to communicate successfully at all levels.

Diversity

MenziesAviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.


Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

]]> Airport Team Manager https://jobpaddy.co.uk/job/airport-teammanager/ Mon, 20 Jan 2025 00:00:00 +0000 https://jobpaddy.co.uk/?post_type=job_listing&p=12180

Date: 20 Jan 2025

Location: Manchester Airport, GB

Company: MAG

Summary
  • Airport Team Manager
  • Based at Manchester Airport
  • Permanent position
  • Salary: £41,380 per annum inclusive of 17.5% shift allowance
  • 42 Hours per week (5 days on 3 days off)
Why MAG?

Every year, Manchester Airport connects over 28 million passengers with more than 200 destinations across the globe. As the fourth largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region.

Sustainability is one of our core values, and it shapes everything we do. We’re committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.
At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive.

You’ll also have access to some great benefits including:

  • Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs
  • Free parking
  • Subsidised public transport
  • Huge range of company discounts
  • Free Virtual GP service, available 24 hours a day, 7 days a week
  • Care Concierge service
  • Two volunteering days per year

The role

We are recruiting for 2 exciting roles within our landside bussing and airfield coaching operation. Please see details below:

Landside Bussing Team Manager:

In this role you’ll be responsible for the efficient and effective management of the day-to-day landside bussing operations for the airport, delivering a service which drives continual improvement in NPS scores and enhances our reputation with passengers and stakeholders. You’ll lead a team of drivers, ensuring that the team perform well and feel engaged and included, via coaching, one to ones, performance management and welfare support, and deliver on Health & Safety plans and processes, ensuring that the team are compliant and that a culture of H&S is present across the operational area.

We’re looking for someone with experience of leading a team in a fast paced and regulated environment and knowledge of operating a transport service, Road Transport Act, obligations under Operator’s Licence and vehicle compliance.

•Demonstrable experience of managing in a fast-paced high-profile service within a regulated environment.

  • Strong analytical skills and able to translate data to actions and outputs
  • Excellent interpersonal skills with an ability to develop and sustain strong relationships with internal and external stakeholders
  • Proven experience of delivering high engagement and empowerment of direct reports
  • Management of the operations via KPIs, driving short and long term change
  • Proven ability in developing a high-quality safety culture
  • Ability to balance creative operational solutions whilst remaining within a defined regulatory framework

Airfield Coaching Team Manager:

In this role you’ll be responsible for the efficient and effective management of the day-to-day airside coaching operations for the airport, delivering a service which drives continual improvement and enhance our reputation with passengers and stake holders. You’ll lead a team of drivers, ensuring that the team perform well and feel engaged and included, via coaching, one to ones, performance management and welfare support, and deliver on Health & Safety plans and processes, ensuring that the team are compliant and that a culture of H&S is present across the operational area. You will assist in delivering key airfield coaching projects and bespoke work, to deliver long term improvement within the team, including the support and delivery of the airfield coaching business plan and budgets.

What will make you successful in the role?
We’re looking for someone with experience of leading a team in a fast paced and regulated environment with knowledge of compliance of vehicle operations on an airfield.

•Demonstrable experience of managing in a fast-paced high-profile service within a regulated environment.

  • Strong analytical skills and able to translate data to actions and outputs
  • Excellent interpersonal skills with an ability to develop and sustain strong relationships with internal and external stakeholders
  • Proven experience of using KPIs and data to drive operational efficiency
  • Proven ability to make key operational decisions that lead to a efficient, effective and safe service
  • Previous experience of management of a high quality safety culture
Please note that counter terrorism clearance is required for both of these roles. In order to obtain clearance, you must have lived in the UK for the last 3 years.
How do I apply?
Please state which role you are applying on your application with your up-to date CV and a covering letter detailing how you meet the role criteria.
Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing HR.Recruitment@MAGAirports.com

Our Colleague Resource Groups include: Women’s Network, Embrace – Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
]]> Revenue Analyst https://jobpaddy.co.uk/job/revenue-analyst/ Mon, 20 Jan 2025 00:00:00 +0000 https://jobpaddy.co.uk/?post_type=job_listing&p=12178

Date: 20 Jan 2025

Location: Manchester Airport, GB

Company: MAG

CAVU


CAVU
Revenue Analyst
Hybrid
Permanent

About CAVU:
For airports, for partners, for people. We are CAVU.

At CAVU our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody. From the smallest ideas to the biggest changes. Every day here is about creating better travel experiences.

From our revenue accelerating single platform technology, Propel, through to our world class hospitality venues including 1903 and Escape Lounges – our solutions make travel more seamless and enjoyable for passengers, and more profitable for our clients and partners.

We know that to bring your best ideas, you need the space to think, the right support, and the freedom to be your true, authentic self.

Whether you’re working from our offices, from home, in a lounge, or out on the road, we provide the environment to create, innovate, and transform airport travel.

If you’re looking for a career where you can make a real impact, bring new ideas to life, and push boundaries, then CAVU is the place for you.

Together, we can reach new heights. Together, we are CAVU

What’s the role?

In this role, the Revenue Analyst will play a vital role in driving commercial success by leveraging data and market insights to inform strategic decision-making. They will collaborate closely with the Head of Global Commercial Services and a cross-functional team to develop and implement revenue management strategies, analyse performance data, and identify growth opportunities across multiple sales channels.

About You:

  • Collaborate on developing and executing a data-driven commercial strategy for CAVU’s lounges, Security
  • FastTrack, and marketplace products, in close support of the Ancillary Trading Lead and Marketplace Pricing Manager.
  • Conduct market research and competitor analysis to identify trends and opportunities, informing revenue growth strategies for ancillaries and marketplace segments.
  • Analyse sales performance, pricing, and customer behaviour data to develop and optimise pricing strategies across various channels, working collaboratively with the Marketplace Pricing Manager.
  • Build, maintain, and utilise opportunity sizing models to forecast revenue for CAVU’s ancillaries and marketplace products, considering market trends and business objectives.
  • Balancing Revenue and Customer Acquisition: The revenue analyst needs to recommend optimal pricing strategies for different channels (lounges, FastTrack, marketplace) considering factors like market demand, competitor pricing, and margins.
  • Building Accurate Revenue Forecasts: Developing and maintaining opportunity sizing models involves making judgments about future market conditions and customer behaviour.
  • Supporting Strategic Initiatives: By analysing data and translating insights into actionable plans, you’ll empower the Head of Global Commercial Services – Ancillaries & Marketplace, Ancillary Trading Lead, Marketplace Pricing Manager to make informed decisions regarding ancillary products, pricing strategies, and marketplace growth opportunities.

What’s in it for you?

This is a fantastic opportunity to come and join a scaling business and be a key contributor to our future growth. Furthermore, there is great opportunity for your own personal development all the while working in a team who are supportive and passionate about what they do. If you are looking for the next step in your career then we would love to hear from you.

The Perks:

25 Days Holiday, with the option to buy up to 10 more, plus 4 flexible bank holidays

10% Company Pension

Annual Bonus Scheme

On Site Gym

MediCash Scheme

A Host of Flexible Benefits & Discounts – including retail, rail, travel and more

The Interview Process:

  • Recruiter screen – about 15 minutes. We will ask about what you are looking for in your next role, your desired package and about your skills relevant to the role.
  • 30 minute chat with the Hiring Manager

On – Site interview with some sort of excel test

ID&E at CAVU
At CAVU, ID&E is extremely important to us. Our goal is to make CAVU inclusive to all and we are an equal opportunities employer. We do not discriminate based on religion, race, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Did you know that some people may be less likely to apply to job adverts than others? For example, research shows women are less likely to apply if they don’t meet every single requirement listed in the advert.

So, if you’re reading this and perhaps don’t tick every box, please still make yourself known to CAVU. We’d love to hear from you!

We also want to ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, therefore please contact us to request assistance.

Are you ready to reach new heights? Please apply via the link.

CAVU
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