Duties

• Develop and implement strategic plans to achieve organisational objectives.
• Oversee daily operations, ensuring efficiency and effectiveness across all departments.
• Supervise and mentor team members, fostering a culture of collaboration and professional growth.
• Manage financial resources, including budgeting, forecasting, and reporting.
• Establish performance metrics to evaluate departmental success and implement improvements as necessary.
• Collaborate with senior management to align departmental goals with the overall mission of the organisation.
• Serve as the primary point of contact for stakeholders, ensuring clear communication and relationship management.

Requirements

• Proven leadership experience in a managerial role.
• Strong financial management skills with the ability to analyse budgets and financial reports.
• Excellent organisational skills with a focus on managing multiple projects simultaneously.
• Exceptional interpersonal and communication skills to effectively collaborate with diverse teams.
• Ability to make informed decisions that align with the organisation’s strategic vision.
• A proactive approach to problem-solving and conflict resolution.

This position offers an exciting opportunity for an individual looking to make a significant impact within our organisation. If you are passionate about leadership and driving success, we encourage you to apply.

Job Type: Full-time

Schedule:

• Monday to Friday

Work Location: In person

London, Cardiff or Remote (UK) | £74,000 – £94,000 (dependent on experience) + Benefits | Hear from the team

This role is a 1 year fixed term contract covering caregiver leave and is for an immediate start

• ️ Our Risk and Controls team

Like any other regulated bank, we need to make sure we are managing our risks and controls, and are fully compliant with regulation. But at Monzo, we want to do so while continuing with our agile "test and learn" approach to launching products our customers love. We are looking for a Risk & Controls Manager to help us further embed our shipping and product change management controls across the bank.

You’ll play a key role by…

• Innovating and improving on the effectiveness of our existing change governance processes to ensure they work for Monzo’s new product types and geographies.
• Coordinating product governance and oversight meetings.
• Iterating and reporting product change MI for an executive audience, including upcoming releases, and collaborating with risk partners to assess appropriate governance levels for major product milestones.
• Overseeing change training programs, ensuring Monzonauts are adequately trained in change management practices
• Coordinating and supporting product squads and risk partners in "business as usual" activities to comply with our product governance framework
• Supporting Monzo in developing and enhancing controls that protect our customer and business needs now and in the future
• Ensuring the first line proactively consider and incorporate the Consumer Duty, as well as any other relevant regulations, in our products and features as well as supporting proposals
• Embedding robust regulatory, conduct, and operational risk practices into a risk-driven culture
• Fostering positive and collaborative relationships across the three lines of defence
• Ensuring governance-related requirements are met

We’d love to hear from you if…

• You have hands-on, practical experience with:
• • Designing and implementing change initiatives in large, complex financial institutions.
  • Identifying iterative improvements for product change management
  • Organising and managing risk governance meetings / committees, and collating data and writing supporting commentary for an executive audience
  • Experience navigating matrix organisations, collaborating at all levels, to tight timescales
• You have considerable risk and control experience with consumer financial products in a regulated environment
• You can apply a data led approach to risk management and assessment
• You’re excited about helping Monzo scale in a compliant, thoughtful, and controlled way
• You’re resilient and comfortable working in a fast-paced and ambiguous environment where the day-to-day job is constantly evolving and changing
• You are a self-starter, and able to work independently and make prioritisation decisions

The Interview Process

• A phone call with a member of the hiring team
• A task assessment to complete
• 2x 60 minute interviews (Technical and Behavioural) conducted via GoogleMeet with colleagues from the wider collective
• Final chat with the hiring manager or current post-holder

Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com

We will close this advert once we have enough applications, please submit your application as soon as possible to make sure you don’t miss out.

Thinking about using AI in your application? Check out our guidance here

What’s in it for you:

£74,000 – £94,000 (dependent on experience) ➕ stock options & benefits

This role can be based in our London office, but we’re open to distributed working within the UK (with ad hoc meetings in London).

• We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

Learning budget of £1,000 a year for training courses and conferences ➕ And much more, see our full list of benefits here

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don’t need full or birth names at application stage

#LI-MY1 #LI-REMOTE

A role as a mortgage sales adviser at My Mortgage Finder offers, a basic salary of up to £40,000, plus uncapped commission with OTE of £60k+ in year 1.

The Benefits

• Competitive starting salary of up to £40k DOE
• OTE in year 1 of £60k+ with opportunity to be earning £70k plus for high performers
• Pre-qualified appointments booked into your diary daily
• Existing client bank ready to work
• Company expensed monthly Nights out -Drinks and meal outings in Leeds, on the business
• Upbeat and energetic working environment
• Regular team events
• Casual dress

The role

As a Mortgage Adviser you will be responsible for giving mortgage advice over the phone and via video call. Key daily tasks will include:

• Working towards and achieving set sales targets
• Delivering a professional and credible service to ensure your knowledge is always up to date
• Identify customers’ financial needs and advise them with the products that would best suit their requirements

What we’re looking for

To be considered for this role you must:

• Highly motivated and enjoy working towards and exceeding sales targets
• Have an outstanding work ethic
• Have a willingness to learn new skills
• Have excellent communication skills
• Have excellent organisation skills
• Have exceptional attention to detail
• Be highly competitive
• Be a team player

Please note you must have full CeMAP qualification to be considered for this opportunity. Previous experience working as Mortgage Adviser is preferred but candidates with a strong sales background from another industry will be considered, providing they have have the previously mentioned qualifications.

Next steps

We are looking for someone to fill this position as soon as possible. If the above excites you and you feel you can become a valued member of our team, then please apply now, along with a supporting cover letter.

Job Types: Full-time, Permanent

Pay: £40,000.00-£75,000.00 per year

Additional pay:

• Bonus scheme
• Commission pay

Benefits:

• Casual dress
• Company pension
• Free parking
• On-site parking
• Sick pay

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Experience:

• Mortgage Advice: 1 year (preferred)
• sales: 2 years (preferred)

Licence/Certification:

• CeMAP qualification (required)

Work Location: In person

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:
What You’ll Do

Responsible for oversight on design and implementation of products assigned to their team. Still needs to think things through, but has their driver’s license. This means they can take user stories and new features from idea to production unattended.

Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You’ll Do It

Analyze, design, code, test, and deploy new user stories and product features with high quality (security, reliability, operations) to production. Understands the software development lifecycle and leverages critical thinking skills to properly evaluate features and functionality.

Guides early-career engineers by providing learning tasks as well as work related tasks, directs the work of emerging talent, and helps them continue to grow in their technical skillset through mentorship.

Has an oversight on application, system, and architecture design decisions and guides team to achieve key results for products assigned to them.

Remediates issues using engineering principles and creates proactive design solutions for potential failures to ensure high reliability of technical solutions.

Achieves team commitments (and influence others to do the same) through collaboration with other engineers, architects, product owners and data scientists.

Contributes to and leads technology communities of practice at Discover in areas of design-thinking, tools/technology, agile software development, security, architecture and/or data.

Creates and enforces IT standards within the system/application infrastructure and compatibility with the architecture of the platform.

Qualifications You’ll Need

The Basics

Bachelors Degree in Computer Science, Engineering, Informatics, Information Security or Information Technology or related

Experience in Information Technology, (Software) Engineering or related

Internal applicants only: technical proficiency rating of Competent on the Dreyfus engineering scale.

Physical and Cognitive Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

Primarily remain in a stationary position.

No required movement about the work environment to complete the major responsibilities of the job.

Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

Primarily performed indoors in an office setting

Ability to communicate verbally.; Ability to communicate in written form.

Bonus Points If You Have

JavaSE 8 or above development experience

Microservices development experience

Digital payments experience

Have used several testing frameworks such as Junit/Mockito/Gatling

SQL/NoSQL

RESTful APIs

Kafka

OpenShift/Kubernetes

Helm Charts

AWS

Jenkins

Git

Fore technical roles with Dreyfus requirements: External applicants will be required to perform a technical interview

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United Kingdom on a full-time basis.

#LI-AM2

Application Deadline: The application window for this position is anticipated to close on Jan-26-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

London, UK £44,000 – £54,500 + Benefits | Hear from the team ✨

• Our Leadership Development team

As our Leadership Development Specialist, you’ll dive into crafting and facilitating creative and scalable leadership development programs that pack a punch. You’ll get stuck in with our team, playing a key role in nurturing and boosting the growth and effectiveness of our vibrant leadership community here at Monzo.

You’ll play a key role by…

• Bringing workshops to life for our managers, whether it’s face-to-face in our buzzing London office or through engaging virtual sessions.
• Teaming up with our Leadership Development crew to coach and guide leaders, weaving in compelling stories, cutting-edge research, and the latest trends in leadership development.
• Keeping things running smoothly by helping us coordinate our programs, manage communications, and handle the admin side, ensuring a top-notch experience for all our participants.
• Forging and maintaining strong relationships with internal partners and leaders across every level here at Monzo.
• Diving into evaluation surveys, analysing the data, and sharing your insights with stakeholders to help us keep raising the bar on learning outcomes.
• Using industry insights and best practices to support the development and ongoing enhancement of our leadership capabilities.

We’d love to hear from you if…

• You’ve led both in-person and virtual sessions, diving into behavioural and leadership topics with flair.
• Coaching and mentoring? You’ve got it covered, using a blend of research and your own leadership journey to inspire others.
• With your project and change management chops, you’re ready to roll up your sleeves and make things happen.
• Master of managing and influencing, you’re comfortable engaging with everyone—from one-on-one chats to captivating large audiences and navigating stakeholder at all levels of the organisation.
• Data is your thing. You love setting real goals and measuring success with solid, outcome-based insights.
• You’re a pro with MacOS, Slack, Learning Management Systems, GSuite, and picking up new systems is second nature.
• Got a team coaching certification and experience? Even better!

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that’s listed just yet. Drop us your application, we’d love to hear from you!

What’s in it for you

£44,000 – £54,500➕ share options.

This role will be based in our London office, but will also allow for days from home

• We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

£1,000 learning budget each year to use on books, training courses and conferences.

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

➕ Plus lots more! Read our full list of benefits.

The application journey has 3 key steps

Recruiter call

Values interview (45 minutes)

Technical interview including facilitation of a topic (1 hour)

This process should take around 3-4 weeks – your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to sophiewalker@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.