Are you a dental nurse who has a radiography certificate and looking for a different career path? We have an exciting opportunity for you to specialise in dental radiography at our Altrincham imaging centre.

You will be part of an experienced and distinguished team at Dental Scan, led by an enhanced practitioner radiographer, delivering a high quality, efficient and effective dedicated imaging service using the latest in X-ray technology.

This job involves evening and weekend work as well as occasional travel to London to support the clinical team when needed.

Main Duties of the Job

• Be an Operator under IR(ME)R 2017 taking OPG, Cephalometric and CBCT X-ray examinations to a high standard under local protocols.
• Undertake digital impressions using an iTero intraoral scanner to a high standard.
• To prioritise patients to ensure optimum efficiency and service quality.
• Assess the physical, mental and communication needs of individual patients and respond appropriately.
• Ensure professional practice, and that of the service, is maintained and extended through participation in Continuous Professional Development.
• Participate in quality assurance and audit.
• To assist with reception and administrative tasks.
• To take on additional responsibilities.
• To understand and abide by the “Standards for the Dental Team” issued by the General Dental Council (September 2013).

Person specification

Knowledge and Qualifications
Essential criteria

• Diploma, Certificate or Foundation Degree in Dental Nursing
• Certificate in Dental Radiography
• GDC Registration
• Evidence of Continuing Professional Development

Desirable criteria

• CBCT Level 1 training

Experience
Essential criteria

• Participation in quality assurance and audit
• Experience in dental radiography

Desirable criteria

• Experience of digital impressions scanning

Skills and Abilities
Essential criteria

• Good understanding of the legislation relating to the post
• Excellent communication skills
• Excellent IT skills
• Ability to work under pressure
• Willingness to embrace new ideas and concepts
• A sound understanding of radiation legislation

Job Types: Full-time, Permanent

Pay: £26,397.00-£29,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Employee discount

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekend availability

Experience:

• Dental Nursing: 1 year (preferred)

Licence/Certification:

• Dental Radiography Certificate (required)
• GDC registration (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: Dental Nurse/Receptionist

Location: Maidstone

Working hours will be between the core hours of 8:00am – 8:00pm Monday-Friday

Maritime Health Partnership is a dynamic and forward-thinking practice in Medway and Maidstone. We are the Lead Practice for the Primary Care NetworWe are a supportive and caring employer, and our Senior Management Team have an open door policy which allows staff the freedom to share their views and opinions of how we operate, ask questions in relation to their own employment and terms and conditions, or to express concerns or obtain clarity on various topics.

We are creative with our approach to Primary Care and have an amazing group of staff who share our passion and commitment to do the best for our patients.

The role

This is an excellent opportunity to be part of the evolution of the future of Primary Care as we escape from the world of the traditional GP surgery receptionist and aspire to embrace new more ambitious Care Navigator role that recognises the diversity of the wider multi-disciplinary team in General Practice and can identify and steer patients to the best person to manage their health or care needs.

As a Care Navigator you will be the first point of contact for patients requiring an appointment at one of our Primary Care Centres in Maidstone.

The successful candidate will have an excellent telephone manner and will receive training in Care Navigation in order to steer patients to most appropriate practitioner and/or care pathway.

You will require:

· The ability to communicate professionally and in friendly person centred way

· Previous experience of working within a GP surgery (desirable)

· Trained in 111 pathways (desirable)

· Good listening skills, compassion and empathy

· Willing to connect with people and arrange their care however complex

· Ability to respond sensitively to people from different backgrounds, cultures and in challenging situations

· Ability to work independently as well as part of a team

· Ability to prioritise workload and exercise judgement when dealing with patient enquiries/problems

It is important that you can stay calm under pressure and work well within a highly focused operation and be prepared to be a flexible member of a busy team.

Ensuring patient experience is the best that it can be, is an essential requirement of the role as you will often be the first point of contact at the Practice and services that we deliver on behalf of the wider Primary Care Network including COVID Vaccination.

Benefits

· NHS Pension Scheme

· Full Induction programme will be provided and further training and development opportunities will be available ongoing.

· Annual appraisal and regular one to one meetings with management

· A supportive and caring team

Note: Successful candidates are required to provide documented evidence of two doses of Covid-19 vaccination as a condition of deployment. This is a standard requirement for individuals working in a Care Quality Commission (CQC) regulated health or social care workplace unless exempt.

This post is subject to an enhanced DBS disclosure and the receipt of relevant pre-employment checks and Full immunisation history.

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Day shift
• Monday to Friday

Experience:

• Call handling: 1 year (preferred)
• customer service: 2 years (preferred)
• GP surgery: 1 year (preferred)

Work Location: In person

REPORTS TO: RECEPTION MANAGER

HOURS: ·

Monday – Friday : 5 x 5.5 shifts

Hours : either 8.00am – 1.30pm or 1.00pm – 6.30pm

Cover of Extended Access Clinics nights 6.30-8.30pm – maximum of twice a month, this will be paid at time and a half.

CLOSING DATE : 26th November

The post is subject to DBS, right to work and occupation health check.

MAIN PURPOSE OF POST

To provide a point of contact for patients.

To facilitate effective communication between patients and the Primary Health Care Team and to promote a positive image of the practice to its patients and service users.

KEY RESPONSIBILITIES

Reception duties

• Ensure efficiency of appointment system and monitor flow of patients into consulting and treatment rooms
• Ensure patients without appointments, needing urgent treatment are dealt with sensitively whilst minimizing disruption to the surgery.
• Explain Practice arrangements and formal requirements to patients requiring medical services.
• Advise patients of relevant charges for private services, accept payment and issue receipts
• Respond to queries and requests for assistance from patients and visitors
• Record home visit requests ensuring all relevant information is recorded. Refer to the duty doctor when necessary.
• Receive and make calls on behalf of the practice.
• Divert and transfer calls and take messages in line with practice procedures
• Action requests for ambulance transportation.
• Scanning and indexing of documents
• Monitoring and auctioning Practice email account
• Action tasks sent to reception
• Monitor Footfall and allocate queries as per protocol

Appointments

• Ensure familiarity with computerized appointments to include incidental and regular variations.
• Book appointments and recalls, ensuring sufficient information has been recorded.

Repeat prescriptions

• Action repeat prescription requests in line with agreed practice protocols and within agreed quality standards. (Controlled drugs are exempt)
• Provide point of contact for queries concerning repeat prescriptions, ensure follow up action is taken for outstanding queries
• Check prescription collection regularly. Bring uncollected prescriptions to the attention of the appropriate doctor.

Medical records

• Provide medical records to doctors when requested.
• Retrieve and file records accurately and in a timely manner
• File correspondence, reports and results in accordance with practice procedures
• Ensure records are kept in good repair and information is amended as appropriate on manual and computer records

Consulting rooms

• Prepare consulting rooms in readiness for each surgery
• Check consulting rooms at the end of each session, ensuring all correspondence/filing is dealt with and rooms are left tidy and secure.

Opening/closing procedures

• Ready premises for patients and doctors
• Secure premises at closure of surgery to include activation of alarm
• Ready reception for following surgery

KEY RESPONSIBILITIES – Professional

§ To maintain confidentiality.

§ To maintain personal development by attending courses/study days as identified by the Partners.

§ Participate in the education and training of staff and students

§ To contribute to the development of the practice by participating in Practice meetings as required.

§ To participate in the development of protocols and guidelines and assist in the formulation of Practice philosophy and policy

§ To identify areas of possible improvement in service delivery to the Practice Manager.

To undertake any other duties which are commensurate with the level and responsibilities of this post.

To actively and continuously review all activities and suggest areas for improvement.

Job Types: Part-time, Permanent

Pay: From £12.19 per hour

Schedule:

• Day shift

Work Location: In person

Application deadline: 12/12/2024

We are in the HEIW post-registration pharmacy foundation program. We have a Pharmacist Partner, a full-time Pharmacist, and a Pharmacy technician within our team and hugely value the practice pharmacist’s role.

As we are a dispensing practice you will also have the opportune to gain great knowledge and experience in a dispensary.

The successful candidate will work six sessions per week (there is some flexibility on this if wanting to work more). We will fully support them in an IP course with an established Pharmacist designated supervisor.

Mount Pleasant Practice has a fantastic, hardworking, diverse team with a positive friendly ethos. We have periodic evening meals out, and various team building events in between. We also have an afternoon meal out bi-annually as a clinical team, where we plan together how we see the continuing development of our services and optimization of our own job satisfaction.

We are situated in an AONB with beautiful market towns, and rural community with excellent schools and a happy, resilient welcoming community. We have a lot to offer a new Pharmacy team member and look forward to hearing from you.

Job Type: Part-time

Pay: From £35,392.00 per year

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Chepstow: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 01/09/2025

David Medical Centre/MerseybankPractice

We are looking for a part-time receptionist/admin assistant to join our busy GP practices in Chorlton, Manchester. The ideal candidate will be flexible, friendly, with excellent customer service skills, and work well within a team, whilst also able to use their own initiative. Good IT skills and an ability to work within a busy environment are also required. Previous NHS receptionist or clerical experience would be advantageous.

Please upload the latest CV and covering letter stating why you are interested in the position and also include when you would be available to start work.

Application deadline: 21/02/2025

Job Types: Part-time/full-time/ Permanent

Job Types: Part-time, Permanent

Benefits:

• Company pension

Work Location: In person

Main duties of the job

Working under the direct supervision of the Lead Nurse in accordance with specific practice guidelines and protocols, the Healthcare Assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

This includes a number of clinical roles; including phlebotomy, health checks and ASSISTING with Chronic Disease Management/LTC/ Minor surgery/Contraception clinics

• Blood Pressures Monitoring
• Assisting with Infection Control
• New Patient Health Checks
• Assisting in minor surgery
• Urinalysis
• Wound Management
• Assisting with stock checks/rotation and ordering
• Assisting with Vaccinations as directed
• ECG’s
• Sutures & Clip removal
• Knowledge of assisting GP with minor surgery and other LTC clinics

Person Specification

Qualifications

Essential

GCSE Grade A-C in Maths & English or skills level 2 Maths & English or equivalent

The Care Ceritifcate

Desirable

• Level 2 Certificate in Work Preparation for Health and Social Care or
• Level 2 Diploma in Health and Social Care or
• Level 3 National Extended Diploma in Health and Social Care

Experience

Essential

At least some experience as a Health Care Assistant

Desirable

General Practice experience

Experience of working in teams under appropriate supervision as part of a multi-disciplinary team.

Job Types: Part-time, Permanent

Schedule:

• Flexitime
• Monday to Friday

Work Location: In person

The ideal candidate will ideally be experienced in EMIS Web, have excellent customer service skills and be a well organised and efficient, dedicated team member.

You will be required to be professional at all times whilst adhering to the practice protocol and procedures.

The job will incorporate administrative and reception duties as required. The post holder will be flexible in order to meet the needs of the practice.

There are two positions available working 20 hours per week over 4 days shift times are 8am-1pm and/or 1:30pm-6:30pm.

Main duties of the job

Acting as the first point of contact for our patients, either face to face or by telephone, booking appointments or redirecting patients to the most appropriate healthcare provider. You will be experienced in a fast paced and busy environment, and have excellent call handling skills.

You will offer general assistance to the practice team and project a positive and friendly image to patients and other visitors.

Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team when needed.

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

Overview of the organisation

We are a forward thinking large practice with a patient list size in excess of 10,000. Tarleton Group Practice has 6 partners. 2 nurses and 2 HCAs to complement an experienced admin team. We are based in a large newly refurbished health Centre and have onsite parking and local facilities and shops. We aim to offer a strong team-based supportive and caring working environment.

The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Maintaining and monitoring the practice appointment system

b. Process personal, telephone and e-requests for appointments

c. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

d. Signpost patients to the correct service

e. Initiating contact with and responding to, requests from patients, team members and external agencies

f. Read code data on Emis

g. Photocopy documentation as required

h. Data entry of new and temporary registrations and relevant patient information as required

i. Input data into the patient’s healthcare records as necessary

j. Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team

k. Manage all queries as necessary in an efficient manner

l. Carry out system searches as requested

m. Maintain a clean, tidy, effective working area at all times

n. Monitor and maintain the reception area and notice boards

o. Support all clinical staff with general tasks as requested

Job Types: Part-time, Permanent

Pay: From £11.44 per hour

Expected hours: No more than 20 per week

Benefits:

• On-site parking
• Sick pay

Schedule:

• Monday to Friday

Work Location: In person

GP Receptionist/Administrator Needed

Job Type: Part-time – Monday, Tuesday, Wednesday & Friday 9am-12pm (12 hours) or Tuesday, Wednesday & Friday 9am-1pm (12 hours)

Duality Healthcare Newry Clinical Leads: Dr Karen Kiernan

We would like to attract a receptionist/administrator to our team and add to our current provision of care.

This role will involve working from our clinic in Newry.

A Duality Healthcare Receptionist is the first point of contact a patient will have with our service. They will utilise their effective communication and people skills to welcome, support and facilitate the patient checking into the Practice.

The receptionist will assist with the smooth running of the reception area, waiting room and patient requests. All our receptionists provide phone support to our whole network of clinics and could be answering calls, queries and bookings regarding any and all of our clinics and services. The receptionist will ensure excellent customer service is provided to the patient throughout their contact with Duality Healthcare, maintaining confidentiality and being aware of the Data Protection Act at all times.

The role requires the staff member to develop a high level of familiarity of the working of our Network, signposting patients to the most appropriate services and locations as well as having a great phone manner and excellent IT skills – we utilise a computerised booking and medical record system.

The receptionist will also provide support for all clinicians to enable the effective day to day running of the clinic.

Detailed Duties:

• Opening and closing of Duality Health Premises, ensuring security of IT systems, money and activating the message system.
• Answer telephone queries and make telephone calls to patients, as and when appropriate.
• To be responsible for diverting and restoring the telephone service and clinical system when required.
• Welcome, and receive patients professionally and in a courteous manner.
• Deal with queries effectively and efficiently in line with Duality Healthcare Procedures.
• Manage the appointment system by booking appointments for patients with doctors and other members of the primary care team, and cancelling appointments as requested.
• Take payment for appointments made over the telephone, or invoices accrued during their visit.
• Ensure security of data in accordance with the GDPR/ Data Protection Act / Information Governance, following the appropriate protocol for recording and management of same.
• Ensure the appropriate line-manager is notified of any refunds which require action.
• Process repeat prescriptions as per clinical direction.
• Ensure the waiting room is kept tidy, clean and welcoming.
• To take, record and pass on messages accurately, for all staff within Duality Healthcare.
• Deal with registering patients, ensuring information such as Name, Address, GP Surgery, email address are accurate at the time of booking.
• Know how to operate all office equipment.
• Ensure the accurate maintenance of patient data, updating patient records as necessary.
• Work additional hours to cover other members of staff for annual leave and periods of extended sick leave.
• Be prepared to work additional hours on an ad hoc basis to complete specific pieces of work, as deemed appropriate by your Practice Manager or Clinical Director.
• Ensure all appropriate colleagues are aware of any information which needs to be passed from one shift to another.
• Actively engage in internal and external training, courses and meetings, as required.
• Offer refreshment i.e. tea and coffee as required.
• Any other duties deemed commensurate with individual skills and experience by your line manager e.g. Mentoring new staff

Duality Health was the first Private GP Clinic in Northern Ireland. Now at Duality Healthcare, we provide appointments 7 days-a-week with appointments from 9am-9pm Monday to Friday, 9am-6pm Saturday & Sunday across our network.

We have clinics in Newry, Galgorm (Ballymena) and Omagh. 2024 will see the opening of further clinics in L/Derry, Belfast, Camlough as well as a Virtual Urgent Care & GP Provincewide offering.

Each Clinic has a team comprising of Lead & Associate GPs, NP/ANPs, Specialist Nurses, Admin Staff & work towards a model with Sonographers, Audiologists & other complimentary services.

We are a happy & progressive clinic/team & encourage clinician development and training.

Benefits:
Flexible schedule: Various patterns of work available.

Growth potential within the Organisation.

Pension Scheme Available

Closing Date: 4th February 2025

Contact with Covering Letter & CV ASAP: recruitment@dualityhealthcare.com Education: GCSE or equivalent (preferred)

Experience: NHS / Dental Reception experience (preferred) Admin: 1 year (preferred)

Job Types: Part Time

Salary: £11.44 per hour

Job Type: Part-time

Pay: £11.44 per hour

Schedule:

• Day shift
• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Administrative: 1 year (preferred)

Work Location: In person

Working on the surgery’s front desk, you will be the first point of contact for our patients, signposting them to the most appropriate clinician or source of help for advice, greeting patients, taking calls, making patient appointments and issuing prescriptions.

We aim to provide a friendly, caring environment for our patients, the ethos for which extends to our dedicated staff, who all support each other whilst remaining committed to making a real difference for patient outcomes. This is evidenced through the positive feedback and compliments we receive as a surgery and for which we are very proud.

This is a busy and fulfilling job and requires a flexible mindset, a welcoming and empathetic team spirit and a ‘can-do’ attitude. Operating over two surgeries on the outskirts of Newbury, within 15 minutes’ drive of each other, this rewarding part-time position will be based over both practices.

Our ideal candidates will be able to demonstrate that they have the required skills for the role and whilst experience as a Receptionist in a GP Surgery is desirable, training will be given to the right persons. All new staff follow a comprehensive minimum two-week Induction program and shadow experienced staff their first couple of weeks. We encourage professional development and learning, the majority of which is undertaken online through e-Learning.

Morning shifts commence 8:00 until 13:30, afternoon shifts 13:30 to 18:30 with the option to cover some late evening surgeries (up to 20:00) plus working extra hours to cover annual leave and other absences and occasional Saturday mornings for extended surgeries.

Can offer between 20-30 hours per week. Various shifts available. To work at Kintbury Surgery AND Woolton Hill Surgery. Hours can be negotiated.

Please note that if you are currently a registered patient at the practice, if successfully recruited to this role, we would ask you to register at another local practice as per our practice policy.

For more information or to arrange a practice visit or discuss the shift patterns for this vacancy, please call either of the surgery numbers: 01635 253324 (Woolton Hill) or 01488 658294 (Kintbury) and speak to the Deputy Practice Manager, Emma Goodson. Both practices are easily accessed from the A4, M4, and A34.

Further details of the role can be found in our Job Description available upon request or by messaging the recruitment manager, Emma, through Indeed.

Find out more about us on our website:

http://www.kintburyandwooltonhillsurgeries.co.uk/

Job Types: Part-time, Permanent

Pay: From £11.44 per hour

Benefits:

• Company pension
• Employee discount
• On-site parking
• Sick pay

Ability to commute/relocate:

• Hungerford, Berkshire: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 21/02/2025