Who are We?:

Located in Newbury, Berkshire, just off junction 13 on the M4 and 55 minutes away from London by train.

Donnington Valley Hotel & Spa is a privately owned fabulous 4* hotel, boasting a luxury health club and spa, an 18 hole golf course, an award winning restaurant and a fabulous outside dining concept The Hangout.

We are looking for a Casual Leisure Assistant to join our bunch.

As an employer, The Donnington Valley Group offers support, training and development opportunities to help your career flourish. Donnington Valley Hotel is a 4* Hotel, Restaurant and Spa, we work to support, understand and respect each other and our guests whilst providing an excellent standard in everything we do.

The Casual Leisure Assistant Role

Passionate, inspirational and genuine… at Donnington Valley Hotel we pride ourselves on having THE best team members in the industry. If you are a bright spark or big thinker who is looking for a career and not just a job, then WE WANT YOU to join our bunch.

What’s in it for you?

As well as a competitive salary, you will also enjoy a whole host of benefits that we have to offer. Service charge (a BIG one), our perk platform, Benefit Hub, with Discounts on the high street & online (cinema tickets, home improvements, food, travel and much more), HUGE discounts at our three hotels, EXCELLENT discounts on wine – after all wine is what we do, Early Pay (on-demand wage access) and our health and wellbeing platform with access to our EAP (Employee Assistance Programme).

For those of you who want to help with the reduction of carbon emissions, for qualifying team members, we also offer a cycle to work scheme.

Oh, and did we mention how we like to party? Events such as Christmas Parties, Summer BBQ’s, department events and monthly team activities run throughout the year allowing you to relax, join in and best of all, have fun.

ON top of all this, we also run a team member recognition scheme where the winner, crowned the best of the bunch, goes out to our winery in California.

There really is something for everyone.

Worried you don’t have the experience to be our Casual Leisure Assistant? Don’t fear – if you have been a Casual Leisure Assistant to date and are outgoing, friendly and enthusiastic then we have the skills to teach you the rest!

So, if you feel that our Casual Leisure Assistant could be a good fit for you and your future career, then please get in touch as we would love to hear from you.

Apply now and send your CV to hr@donningtonvalley.co.uk

Job Type: Part-time

Pay: £9.50-£11.50 per hour

Additional pay:

• Commission pay
• Tips

Benefits:

• Company pension
• Employee discount
• On-site parking
• Referral programme
• Store discount

Schedule:

• Weekend availability

Work Location: In person

Who are We?:

Located in Newbury, Berkshire, just off junction 13 on the M4 and 55 minutes away from London by train.

Donnington Valley Hotel & Spa is a privately owned fabulous 4* hotel, boasting a luxury health club and spa, an 18 hole golf course, an award winning restaurant and a fabulous outside dining concept The Hangout.

We are looking for a Leisure Reception Supervisor to join our bunch working 37.5 hours per week over 5 days. The role will include early and late shifts as well as weekends.

As an employer we offer support, training and development opportunities to help your career flourish. Donnington Valley Hotel is a 4* Hotel, Restaurant and Spa, we work to support, understand and respect each other and our guests whilst providing an excellent standard in everything we do.

The Leisure Reception Supervisor Role

Passionate, inspirational and genuine… at Donnington Valley Hotel we pride ourselves on having THE best team members in the industry. If you are a bright spark or big thinker who is looking for a career and not just a job, then WE WANT YOU to join our bunch.

The main purpose of the role is:

• To welcome all members and guests to the spa and to answer all enquiries enthusiastically and with patience.
• To have a complete knowledge of the treatments and services offered, and any promotions that may be on offer at the time.
• To ensure that all operational procedures, codes of conduct and standards of appearance requested by the Health Club Manager are implemented and adhered to by all front of house team
• Manage the day to day running of the Spa reception
• Complete monthly team meetings
• Complete Return to works, reviews with all reception team
• Complete membership tours and sign ups

The ideal candidate will be dedicated, hard working, polite and customer focused individual who possesses excellent communication skills with strong spoken and written English skills.

What’s in it for you?

As well as a competitive salary, you will also enjoy a whole host of benefits that we have to offer. Service charge (a BIG one), our perk platform, Benefit Hub, with Discounts on the high street & online (cinema tickets, home improvements, food, travel and much more), HUGE discounts at our three hotels, EXCELLENT discounts on wine – after all wine is what we do, Early Pay (on-demand wage access) and our health and wellbeing platform with access to our EAP (Employee Assistance Programme).

For those of you who want to help with the reduction of carbon emissions, for qualifying team members, we also offer a cycle to work scheme.

Oh, and did we mention how we like to party? Events such as Christmas Parties, Summer BBQ’s, department events and monthly team activities run throughout the year allowing you to relax, join in and best of all, have fun.

ON top of all this, we also run a team member recognition scheme where the winner, crowned the best of the buncWe are on the lookout for a Leisure Reception Supervisor to join our bunch.

Who are We?:

Located in Newbury, Berkshire, just off junction 13 on the M4 and 55 minutes away from London by train.

Donnington Valley Hotel & Spa is a privately owned fabulous 4* hotel, boasting a luxury health club and spa, an 18 hole golf course, an award winning restaurant and a fabulous outside dining concept The Hangout.

We are looking for a Leisure Reception Supervisor to join our bunch working 37.5 hours per week over 5 days. The role will include early and late shifts as well as weekends.

As an employer we offer support, training and development opportunities to help your career flourish. Donnington Valley Hotel is a 4* Hotel, Restaurant and Spa, we work to support, understand and respect each other and our guests whilst providing an excellent standard in everything we do.

The Leisure Reception Supervisor Role

Passionate, inspirational and genuine… at Donnington Valley Hotel we pride ourselves on having THE best team members in the industry. If you are a bright spark or big thinker who is looking for a career and not just a job, then WE WANT YOU to join our bunch.

The main purpose of the role is:

• To welcome all members and guests to the spa and to answer all enquiries enthusiastically and with patience.
• To have a complete knowledge of the treatments and services offered, and any promotions that may be on offer at the time.
• To ensure that all operational procedures, codes of conduct and standards of appearance requested by the Health Club Manager are implemented and adhered to by all front of house team
• Manage the day to day running of the Spa reception
• Complete monthly team meetings
• Complete Return to works, reviews with all reception team
• Complete membership tours and sign ups

The ideal candidate will be dedicated, hard working, polite and customer focused individual who possesses excellent communication skills with strong spoken and written English skills.

What’s in it for you?

As well as a competitive salary, you will also enjoy a whole host of benefits that we have to offer. Service charge (a BIG one), our perk platform, Benefit Hub, with Discounts on the high street & online (cinema tickets, home improvements, food, travel and much more), HUGE discounts at our three hotels, EXCELLENT discounts on wine – after all wine is what we do, Early Pay (on-demand wage access) and our health and wellbeing platform with access to our EAP (Employee Assistance Programme).

For those of you who want to help with the reduction of carbon emissions, for qualifying team members, we also offer a cycle to work scheme.

Oh, and did we mention how we like to party? Events such as Christmas Parties, Summer BBQ’s, department events and monthly team activities run throughout the year allowing you to relax, join in and best of all, have fun.

ON top of all this, we also run a team member recognition scheme where the winner, crowned the best of the bunch, goes out to our winery in California.

There really is something for everyone.

Worried you don’t have the experience to be our Leisure Reception Supervisor? Don’t fear – if you have been a Leisure Reception Supervisor to date and are outgoing, friendly and enthusiastic then we have the skills to teach you the rest!

So, if you feel that our Leisure Reception Supervisor could be a good fit for you and your future career, then please get in touch as we would love to hear from you.

Apply now and send your CV to hr@donningtonvalley.co.uk

Job Type: Full-time

Pay: £12.44 per hour

Expected hours: 37.5 per week

Additional pay:

• Commission pay
• Tips

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• On-site parking
• Referral programme
• Store discount

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Customer service: 1 year (preferred)

Work Location: In person

Who are We?:

Located in Newbury, Berkshire, just off junction 13 on the M4 and 55 minutes away from London by train.

Donnington Valley Hotel & Spa is a privately owned fabulous 4* hotel, boasting a luxury health club and spa, an 18 hole golf course, an award winning restaurant and a fabulous outside dining concept The Hangout.

As an employer, The Donnington Valley Group offers support, training and development opportunities to help your career flourish. Donnington Valley Hotel is a 4* Hotel, Restaurant and Spa, we work to support, understand and respect each other and our guests whilst providing an excellent standard in everything we do.

The Spa Therapist Role

Passionate, inspirational and genuine… at Donnington Valley Hotel we pride ourselves on having THE best team members in the industry. If you are a bright spark or big thinker who is looking for a career and not just a job, then WE WANT YOU to join our bunch.

We are looking for an experienced Spa Therapist who is qualified to level 2 or 3 in beauty therapy to work weekends.

Previous experience in a similar role is an advantage but full training will be given if you are newly qualified and looking for your first therapist role. Must have a great guest service manner and be qualified to level 3.

What’s in it for you?

As well as a competitive salary, you will also enjoy a whole host of benefits that we have to offer. Service charge (a BIG one), our perk platform, Benefit Hub, with Discounts on the high street & online (cinema tickets, home improvements, food, travel and much more), HUGE discounts at our three hotels, EXCELLENT discounts on wine – after all wine is what we do, Early Pay (on-demand wage access) and our health and wellbeing platform with access to our EAP (Employee Assistance Programme).

For those of you who want to help with the reduction of carbon emissions, for qualifying team members, we also offer a cycle to work scheme.

We offer product house training, massage limits and commission on retail sales and treatments.

Oh, and did we mention how we like to party? Events such as Christmas Parties, Summer BBQ’s, department events and monthly team activities run throughout the year allowing you to relax, join in and best of all, have fun.

ON top of all this, we also run a team member recognition scheme where the winner, crowned the best of the bunch, goes out to our winery in California.

There really is something for everyone.

Worried you don’t have the experience to be our Spa Therapist? Don’t fear – if you have been a Spa Therapist to date and are outgoing, friendly and enthusiastic then we have the skills to teach you the rest!

So, if you feel that our Spa Therapist role could be a good fit for you and your future career, then please get in touch as we would love to hear from you.

Job Type: Part-time

Pay: Up to £13.00 per hour

Additional pay:

• Commission pay
• Tips

Benefits:

• Company pension
• Employee discount
• On-site parking
• Referral programme
• Store discount

Schedule:

• 8 hour shift
• Every weekend
• Weekend availability

Licence/Certification:

• Level 2 or 3 Beauty Therapy (required)

Work Location: In person

Join our award-winning team at Down Hall Hotel, proudly crowned AA England Hotel of the Year 2024-2025!

We are seeking a passionate and motivated Food & Beverage Supervisor to lead and inspire our team in delivering exceptional dining experiences. With a modern and exciting approach, this is a fantastic opportunity to be part of a vibrant and dynamic environment, where we exceed expectations at every level.

If you’re ready to take the next step in your career, we’d love to hear from you!

Job Description

As a Food & Beverage Supervisor at Down Hall Hotel, you will play a key role in delivering exceptional dining experiences in a luxurious 4-star environment. You will support the Food & Beverage team in daily operations, ensuring the highest standards of quality, customer service, and efficiency are maintained at all times. This is an excellent opportunity to develop your leadership skills while working in an award-winning establishment.

Key Responsibilities

1. Operational Leadership:

• Oversee the daily operations of the Food & Beverage outlets, including the restaurant, bar, room service, and events.

• Supervise, train, and motivate staff to deliver outstanding customer service.

• Ensure compliance with health, safety, and hygiene standards across all F&B areas.

2. Guest Experience:

• Ensure a seamless guest experience by responding to inquiries, resolving complaints, and addressing special requests efficiently.

• Monitor and improve service quality to meet guest expectations consistently.

• Create an inviting atmosphere by maintaining high standards of cleanliness, ambiance, and attention to detail.

3. Staff Management:

• Assist in recruiting and training new staff members.

• Prepare and manage staff rotas to ensure adequate coverage at all times.

• Provide regular feedback, coaching, and support to the team to enhance performance.

4. Financial Accountability:

• Monitor and control costs, including food and beverage stock levels, to meet budgetary targets.

• Assist with inventory management, including ordering and stock rotation.

• Contribute to achieving sales and revenue goals by promoting specials, up selling, and cross-selling opportunities.

5. Compliance & Standards:

• Ensure all licensing laws, health regulations, and company policies are strictly followed.

• Maintain excellent knowledge of the hotel’s menus, beverage offerings, and promotions to provide accurate recommendations to guests.

Key Skills and Qualifications

• Experience: Previous experience in a supervisory role in Food & Beverage within a 4-star or similar environment is essential.

• Leadership: Proven ability to lead and inspire a team to deliver exceptional service.

• Customer Service: Strong focus on guest satisfaction with excellent communication and interpersonal skills.

• Problem-Solving: Quick decision-making skills to handle guest concerns and operational challenges efficiently.

• Organization: Ability to manage multiple tasks and maintain high attention to detail in a fast-paced environment.

• Flexibility: Willingness to work evenings, weekends, and holidays as required.

Job Types: Full-time, Permanent

Pay: From £27,040.00 per year

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Gym membership
• On-site parking
• Referral programme
• Sick pay

Schedule:

• 8 hour shift

Experience:

• Supervising experience: 1 year (preferred)
• Restaurant management: 1 year (preferred)
• Bar management: 1 year (preferred)
• Hospitality: 1 year (preferred)
• Customer service: 1 year (preferred)
• Management: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Team Member – Housekeeping Newcastle

Are you ready to be part of something amazing? Join us in revolutionising the budget accommodation sector at Kabannas. We are currently seeking vibrant individuals to join our team at the Newcastle Upon Tyne Hostel. This role is a part time role working 10am to 2pm with the possibility of a later start or a longer shift at the weekend.

Responsibilities:

• Cleaning and arranging guest rooms to brand standards

• Changing linen on beds and bunk beds

• Cleaning and sanitising showers, bathtubs, toilets, countertops, and sinks

• Vacuuming and cleaning carpets

• Reporting breakages, damages, and safety issues for repairs

• Assisting with cleanliness of public areas and bar

• Carrying out deep or periodic cleans per schedule

Qualifications:

Previous experience in a Housekeeping role is a plus but not essential. No specific qualifications are required, just a passion for hospitality, a positive attitude, and a great sense of humour!

This housekeeping role includes tasks of a physical nature throughout the shift including extensive bending, lifting and carrying.

Why Work with Us?

• Free stays at our locations

• Big discounts on food, beverages, and accommodation

• Paid day off for your birthday

• Access to Kabannas discount portal to save on your weekly groceries or gym membership

• Paid volunteering time (to give back to the community)

• Enjoy peace of mind with life assurance and a health cash plan

• Enhanced family-friendly policies to support your work-life balance

Opportunity for Growth:

As Kabannas continue to grow, so do the opportunities for promotion and career advancement. You’ll be part of an exciting journey!

We’re Hiring:

We are looking to fill vacancies in part-time roles, with a minimum of 8 hours per week, working up to 4 days from 7, on a rota basis.

• You must have the right to work in the UK for this role.

• A passion for hospitality and high standards.

• Experience with hotel, hostel, or aparthotel operations would be an advantage.

Job Type: Part-time

Pay: £11.44 per hour

MGM Muthu Hotels is one of Europe’s premier hotel companies, offering unparalleled experiences in some of the world’s most sought-after destinations. With a portfolio of over 50+ properties across Portugal, Cuba, Kenya, Scotland, England, Spain and India, we take pride in our wide range of properties, from luxurious beachfront resorts to city hotels and boutique escapes.

As we continue to grow, we are looking for passionate team members to join our team. At MGM Muthu Hotels, you’ll have the opportunity to work alongside colleagues from diverse cultures, gaining invaluable international exposure and hands-on experience.

We believe in creating memorable stays for our guests while fostering a culture of excellence, inclusivity, and growth for our team members.

Join our vibrant team and become a part of a dynamic organisation, where learning, growth and international exposure are just the beginning.

JOB LOCATION: OBAN, SCOTLAND

GENERAL ASSISTANT JOB RESPONSIBILITIES:

• Assist with guest check-in and check-out procedures, ensuring a seamless experience for all guests
• Provide excellent customer service by addressing guest inquiries and resolving any issues or concerns promptly
• Support housekeeping staff with cleaning rooms, replenishing supplies, and maintaining cleanliness standards
• Assist in the hotel restaurant by setting up tables, serving food and beverages, and clearing tables as needed
• Collaborate with other hotel departments to ensure guest satisfaction and uphold the hotel’s standards of service
• Perform general maintenance tasks such as light repairs, painting, and upkeep of hotel facilities
• Adhere to health and safety regulations to maintain a safe and secure environment for guests and staff

WHAT YOU’LL NEED:

• Previous experience in a similar role within the hospitality industry is preferred but not required
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced environment and multitask as needed
• Strong attention to detail and a proactive approach to problem-solving
• Flexibility to work various shifts, including weekends and holidays

Job Types: Full-time, Part-time

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Oban: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

• United Kingdom (preferred)

Location:

• Oban (preferred)

Work Location: In person

ABOUT US

MGM Muthu Hotels is one of Europe’s premier hotel companies, offering unparalleled experiences in some of the world’s most sought-after destinations. With a portfolio of over 50+ properties across Portugal, Cuba, Kenya, Scotland, England, Spain and India, we take pride in our wide range of properties, from luxurious beachfront resorts to city hotels and boutique escapes.

As we continue to grow, we are looking for passionate team members to join our team. At MGM Muthu Hotels, you’ll have the opportunity to work alongside colleagues from diverse cultures, gaining invaluable international exposure and hands-on experience.

We believe in creating memorable stays for our guests while fostering a culture of excellence, inclusivity, and growth for our team members.

Join our vibrant team and become a part of a dynamic organisation, where learning, growth and international exposure are just the beginning.

JOB LOCATION: Oban

We are seeking a friendly and professional Hotel Receptionist to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong communication skills, attention to detail, and a passion for hospitality.

Duties

• Greet guests warmly upon arrival and assist with the check-in process.
• Handle guest inquiries and provide information about hotel services, local attractions, and amenities.
• Manage phone calls with professionalism, demonstrating excellent phone etiquette.
• Process reservations and cancellations accurately using the hotel management system.
• Maintain an organised reception area, ensuring it is tidy and welcoming at all times.
• Assist guests with their requests during their stay, including room changes or special needs.
• Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
• Prepare daily reports on occupancy rates and other relevant metrics as required.

Requirements

• Previous experience in hospitality or guest services is preferred.
• Strong communication skills with a focus on customer service.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Proficiency in using computer systems for reservations and check-ins.
• Bilingual or multilingual abilities are an advantage, enhancing communication with diverse guests.
• A friendly disposition with a professional appearance is essential.
• Flexibility to work various shifts, including weekends and holidays as needed.

Join our team as a Hotel Receptionist and contribute to creating memorable experiences for our guests!

Job Types: Full-time, Part-time, Permanent

Benefits:

• Discounted or free food
• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Oban PA34 5AA: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)

Work authorisation:

• United Kingdom (preferred)

Work Location: In person