Dionach are a dynamic cyber security company looking for a Penetration Tester to join our growing team.

Do you have experience in penetration testing?

Do you want to sharpen your penetration skills and gain more responsibilities? If so, keep reading, this job is for you!

Your main role will be as a Penetration Tester, with options for research and development, and to work in other areas of information security consultancy.

You will have the opportunity to work on a wide range of services: web and mobile application tests, internal tests, infrastructure tests, and potentially social engineering and red teaming projects.

There are opportunities to improve your qualifications, mentor others and work with a wide variety of technologies and organisations.

Requirements

• Two full years minimum experience in penetration testing, including network, web application and internal penetration testing.
• Experience in leading customer engagements.
• Experience of working as the solo penetration tester on jobs and of working in teams.
• Good verbal and written communication skills, with the ability to explain things in a clear and non-technical way.
• Right to work in the UK and qualify for UK Security Clearance.

Experiences and skills that would also be beneficial:

• Ownership and leadership on developing and providing training courses.
• Proactive at writing technical documents and improving processes.
• Holding a certification such as CREST CRT, CREST CCT, OSCP, OSWE, or OSCE.

Benefits

Along with a competitive salary structure, you will have the following various benefits:

• Hybrid working environment – that supports working remotely, with the opportunity to use the offices based on your preference, and of course attend team events!
• Technical development & given time to develop your skills
• Training labs
• Certification training and sponsorship
• Private health insurance
• Eye care plan
• Employee benefits and discounts platform
• Cycle to work scheme
• EAP Scheme & well-being platform, including confidential telephone/face to face support and counselling
• Income Protection if unable to work due to illness or injury

Why choose Dionach?

Dionach are a growing information security company specialising in penetration testing and information assurance services. You will have the opportunity to join an experienced team and enhance your skills. Dionach have leading industry certifications including CREST, CHECK, PCI QSA and ISO 27001, with a focus on improving customers’ security, and developing people’s skills and qualifications.
Dionach are always looking for self-motivated people who wish to work in a fun, flexible environment, where they can make a difference to the business. We are a growing business which provide opportunities for both interesting work and career development.

Dionach actively promote equality and value diversity in our workforce, we support our employees with options such as flexible hours and personal development.

We welcome applications from anywhere in the UK.

Job Types: Full-time, permanent
Location: remote, with hybrid possible depending on location
Start: ASAP

Salary: up to £65k per annum, depending on experience and qualifications

Key Responsibilities

• To manage complex solution sales by combining multiple product sets, innovation, integration and bespoke solutions.
• Apply commercial & technical expertise to define and position D&B solutions with business and technical teams at customers. Creatively design solutions that leverage new and legacy products and APIs to integrate D&B content/capabilities within complex customer and third-party applications.
• To operate at a strategic (C+) level to align solutions to strategic priorities of key customers, bring together multiple stakeholders and construct compelling presentations, proposals and ROIs.
• To maximize D&B’s presence in the market by cultivating the critical contacts to extend the relationship and build market awareness.
• Support or lead outbound thought leadership in the form of White Papers, Webinars, Events, Expert Panels etc.
• To maintain a detailed knowledge of key partner technology, success criteria, and market approach.
• To maintain an in-depth knowledge of competitive solutions with area of expertise and develop relationships with relevant 3rd parties.
• To work collaboratively with AEs, SMEs Solution Architects and SDRs to create detailed account and vertical plans.
• To work with Post-Sales to ensure smooth transition, delivery and customer satisfaction.
• To assist with the mentoring, training and development of talent across the organisation and to feed into the creation of enablement programs/materials.
• To manage and communicate progress against targets via accurate and timely reporting and forecasting via Salesforce

Key Requirements

• 10+ years in a similar complex solution sales role.
• Successfully and consistently over delivered against targets.
• Domain knowledge in one or more of the areas of Cloud-based Technology, MDM, CRM, Marketing Automation, ERP, Credit and Finance.
• Extensive Data Management and technology connections and network within large, complex businesses desirable.
• An informed point of view on Big Data, Analytics and AI
• Work experience in one or more key verticals (Hi-Tech, Financial Services, Telecommunications, Insurance, Manufacturing or Transportation/Trucking, Professional Services, Retail and Conglomerate companies) desirable.
• Involvement in the most strategic, “Enterprise” level customer engagements.
• Proven strategic input to GTM process.
• Excellent negotiation, strong presentation skills, as well as written communication skills.
• Proven ability to effectively manage multiple priorities and projects in an ever-changing environment.
• Proven ability to strategically plan and develop revenue within target accounts and verticals.

Are you driven, self-motivated and looking for a role where you will receive high recognition and be rewarded for your contributions, with the opportunity to make real change that matters?

Do you have a proven, highly Technical track record in IT, with 7 years+ experience? Are you a time served Technical Team Leader and are looking for your next challenge? If so, then look no further; Mark1 IT has the perfect role for you with an exciting opportunity within our company.

Working as the manager of the Operations team to provide exceptional service to our varied client base, you will have a fantastic opportunity to help grow our company, develop the team, provide strategic and technical support and guidance in all things service, and your career.

The role is based in our Melton Mowbray office with the option to work from home 1 day per week upon a successful 6 month review period.

Purpose

Customer Relationship Management

• Providing effective leadership for all operations to the client base
• Delivering against Service Level Agreements, KPI’s and Strategic Improvement Programmes
• Working effectively with the customer and internal delivery teams
• Monitoring and improving levels of customer satisfaction

People Management

• Providing effective tactical and strategic advice, coaching and guidance to technical staff with a focus on operational delivery for all direct reports, provide personal/career development
• Ensuring effective resource management, influencing, and identifying required resources within Operations and wherever possible forecasting ahead in a timely manner
• Recruiting new members to your team, as and when required
• Setting and managing SMART objectives for direct reports

Project & Commercial Management

• Managing and controlling Project scope and internal compliance against the scope
• Working with your team on planning and subsequent delivery of the plan including relationship mapping/management
• Identifying and if necessary, securing upsell opportunities

Quality Assurance

• Supporting the effective transition of the services into BAU adhering to Service Transition Process
• Serve as the primary contact for all escalations.
• Holding quality and service reviews with Clients and ensuring that using feedback for service improvement
• Reviewing and approving key Service Management documentation for customer engagements
• Developing and publicising Service Management best practice processes, procedures, guidelines and templates for the ticketing system
• Creating and managing any contracted Quality documentation e.g. Service Operations Manual, Asset Risk Assessment Register, Communications Plan etc.

Leadership

• Driving the delivery, efficiency and effectiveness of the contracted services
• Motivating to achieve service excellence daily to bring about improvements in Services, processes and the organization

Skills & Experience

• A proven track record in Senior IT Support role including Project Delivery – 7+ years (exceptions may be made for outstanding candidates); being able to provide holiday cover for Technicians with visiting clients site for support where necessary
• Business experience gained in Team Leadership
• Relationship building with senior members of an organisation – gaining trust and confidence from customers
• Ability to handle difficulties, performance problems and conflict between team members
• Ability to understand and manage process issues relating to project charters and to maximise efficiency through negotiation
• Ability to work as part of a team with a high degree of drive, determination and motivation to succeed
• Ability to prioritise and manage multiple tasks
• Proven strong customer relationship and negotiation skills
• Proven ability to innovate and drive service roadmaps
• Excellent interpersonal and communication skills, including written and presentation skills
• Be able to demonstrate IT related problem-solving skills to 3rd line level including Project delivery
• Undertaking or have undertaken specific service management training e.g. ITIL

As this is a Management position within our team, you will have the opportunity to help shape our company as it grows.

Why join us?

We are a growing Managed Service Provider, providing a broad range of IT services to our Clients based within the United Kingdom. We strive to achieve the right balance for you, delivering excellent client service whilst supporting you in fulfilling your potential and achieving your goals. We have progressive training plans in place to help develop and hone your skill sets in all the core applications we support.

We offer a competitive salary and benefits package including:

• Monthly package of your choice up to value of £30 – Gift box, Gym subscription etc…
• 5% Employer pension contribution
• An extra day off on your birthday
• Vendor based certified training and exams ie. Microsoft, Veeam, Barracuda, ESET, Horizon…

All our team are sociable and we hold regular quarterly Team events such as Go-Karting, social meals, Paintball and much, much more..

If you think you’ve got what it takes to be involved in a very diverse IT company, where no two days are ever the same, where each Friday we buy breakfast for our team if we collectively achieve our weekly goals, please get in touch..

Salary: £35,000.00-£42,500.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Discounted or free food
• On-site parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Yearly performance related bonus

Ability to commute/relocate:

• Melton Mowbray, Leicestershire: reliably commute (required)

Education:

• A-Level or equivalent (preferred)
• Management/Leadership training

Experience:

• Information Technology: 7+ years (required)
• Full UK Driving License

Job Types: Full-time, Permanent

Pay: £35,000.00-£42,500.00 per year

Benefits:

• Company pension

Schedule:

• Monday to Friday

Application question(s):

• Have you completed Leadership/Management training?

Education:

• A-Level or equivalent (required)

Experience:

• Leadership: 2 years (required)
• IT Support: 5 years (required)
• Networking & Server Hardware/Software: 3 years (required)

Licence/Certification:

• Manual Vehicle Driving Licence (required)

Work Location: In person

Reference ID: ITSDM-JAN24

MedBrief is a company committed to changing how the UK legal industry distributes and reviews medical records, case documents and radiology. We provide a paperless and secure web-based application – improving efficiency, reducing costs and contributing to a greener future.

The Role:

As a Medico-Legal Assistant, you’ll be an essential part of our dedicated team, taking on a diverse range of responsibilities, including the following:

· Managing client caseloads.

· Providing technical support.

· Case management.

· Processing incoming disclosures.

· Ensuring the organisation of medical records when received via post and electronically.

· Ensuring that all the information gathered is properly recorded on the case management system

· Liaising with client and third parties via telephone and email

· Processing encrypted media

· Managing caseloads and providing support to the clinical analysts.

· Scanning medical records, collating & bookmarking PDF’s using adobe pro.

What We’re Looking For:

The ideal candidate should have a Legal PA or Facilities background and experience in case management or have worked within the legal sector. Attention to detail, an organised approach, and proficiency in MS Office are essential attributes. Excellent communication skills, both written and verbal, are a must, as is a solid understanding of case management systems.

Why Join Us:

Career Growth: Opportunity to develop and grow professionally.

Flexibility: Enjoy the benefits of work-life balance.

Company Culture: Be a part of a company that is supportive and cares about its employee’s wellbeing.

If you’re looking to be a part of a dynamic company that offers a supportive team, career growth and flexible working, please apply. Send your CV along with a covering letter.

Job Types: Full-time, Permanent

Pay: £24,500.00-£26,000.00 per year

Additional pay:

• Loyalty bonus
• Yearly bonus

Benefits:

• Casual dress
• Company events
• Company pension
• Free parking
• On-site parking
• Private dental insurance
• Private medical insurance
• Profit sharing
• Sick pay

Schedule:

• Monday to Friday

Education:

• A-Level or equivalent (required)

Experience:

• Customer service: 2 years (preferred)
• Administrative experience: 2 years (required)

Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Reference ID: 2025-2

This role provides 1st line technical support to our customers, troubleshooting problems remotely (by telephone, email, or remote access) or scheduling Field Engineers to provide on-site break-fix support.

The KFP helpdesk is open 24 hours a day, 7 days per week (excluding Christmas Day). This position works a shift pattern, which will be based on a 4-on 4-off shift pattern – either 8am-8pm, 3pm-3am or 8pm-8am.

Your key tasks and responsibilities will include:

• Ensuring tickets are resolved in accordance with service level agreements (SLAs)
• Always providing excellent customer service, striving to exceed client and business expectations
• Liaising with other internal departments and external partners to resolve tickets when required
• On occasion, assisting the Helpdesk Scheduling Assistant with scheduling Field Engineers for site visits when problems cannot be resolved remotely

The above is not an exhaustive list of duties and you may be expected to perform different tasks as necessary to meet the overall business objectives of the organisation.

About you

We are seeking someone with experience in troubleshooting IT problems and supporting IT hardware, which includes printers, laptops, desktops, and mobile devices. This experience can be gained through previous roles or through academic study, such as a college or university course. Additionally, excellent customer service skills are required for this position. The role is fast-paced, and the ability to prioritize and manage multiple conflicting deadlines is essential. Key qualities for success in this role include strong problem-solving skills and attention to detail. Regular communication with internal and external stakeholders of all levels will be required, so excellent written and verbal communication skills are important. Previous experience in retail is desirable.

About us

We are retail. We specialise in providing in-store retail IT systems, services, solutions, project management & support platforms. With over 25 years of experience, we work with some of the biggest household brand names on the high street in the fashion & hospitality sectors, building close working long standing partnerships built on trust, expertise and a mind set to getting the job done.

Our mission is simple – to provide our clients with truly integrated IT solutions that make a real difference to their business, building long standing relationships so that we can fundamentally understand the needs of our clients. We are not a huge corporate company who may treat clients as an account number. We are neither a small one-man band offering cheap services. What KFP offers is a perfect blend of experience, structure, and a practical approach to enable us to deliver the service that all our clients have come to expect – a professional service that gets the job done.

Why KFP?

As well as a competitive salary of up to £24,000 per annum + 10% shift allowance, we provide the following benefits:

• 33 days’ holiday (pro rated to 24 shifts)
• Private healthcare (including access to the Bupa Blue app) for you and your dependents after a qualifying period
• Company sick pay
• Recruitment referral scheme (£500 for each successful referral you make).
• Reward and Recognition scheme
• Excellent professional development opportunities
• Regular team and company social events

These benefits are in addition to statutory benefits such as eye test vouchers and a workplace pension

Job Type: Full-time

Pay: Up to £26,400.00 per year

Benefits:

• Bereavement leave
• Casual dress
• Company events
• Free parking
• Life insurance
• On-site parking
• Private medical insurance
• Referral programme
• Sick pay

Schedule:

• 12 hour shift
• Holidays
• Overtime

Ability to commute/relocate:

• Abingdon OX14 1DZ: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are okay with shift work?

Work Location: In person

This role provides 1st line technical support to our customers, troubleshooting problems remotely (by telephone, email, or remote access) or scheduling Field Engineers to provide on-site break-fix support.

The KFP helpdesk is open 24 hours a day, 7 days per week (excluding Christmas Day).

This position works Mon-Fri 08:00 – 17:00

Your key tasks and responsibilities will include:

• Ensuring tickets are resolved in accordance with service level agreements (SLAs)
• Always providing excellent customer service, striving to exceed client and business expectations
• Liaising with other internal departments and external partners to resolve tickets when required
• On occasion, assisting the Helpdesk Scheduling Assistant with scheduling Field Engineers for site visits when problems cannot be resolved remotely

The above is not an exhaustive list of duties and you may be expected to perform different tasks as necessary to meet the overall business objectives of the organisation.

About you

We are seeking someone with experience in troubleshooting IT problems and supporting IT hardware, which includes printers, laptops, desktops, and mobile devices. This experience can be gained through previous roles or through academic study, such as a college or university course. Additionally, excellent customer service skills are required for this position. The role is fast-paced, and the ability to prioritize and manage multiple conflicting deadlines is essential. Key qualities for success in this role include strong problem-solving skills and attention to detail. Regular communication with internal and external stakeholders of all levels will be required, so excellent written and verbal communication skills are important. Previous experience in retail is desirable.

About us

We are retail. We specialise in providing in-store retail IT systems, services, solutions, project management & support platforms. With over 25 years of experience, we work with some of the biggest household brand names on the high street in the fashion & hospitality sectors, building close working long standing partnerships built on trust, expertise and a mind set to getting the job done.

Our mission is simple – to provide our clients with truly integrated IT solutions that make a real difference to their business, building long standing relationships so that we can fundamentally understand the needs of our clients. We are not a huge corporate company who may treat clients as an account number. We are neither a small one-man band offering cheap services. What KFP offers is a perfect blend of experience, structure, and a practical approach to enable us to deliver the service that all our clients have come to expect – a professional service that gets the job done.

Why KFP?

As well as a salary of up to £24,000 per annum, we provide the following benefits:

• 25 days holiday excluding bank holidays
• Private healthcare (including access to the Bupa Blue app) for you and your dependents after a qualifying period
• Company sick pay
• Recruitment referral scheme (£500 for each successful referral you make).
• Reward and Recognition scheme
• Excellent professional development opportunities
• Regular team and company social events

These benefits are in addition to statutory benefits such as eye test vouchers and a workplace pension

Job Type: Full-time

Pay: Up to £26,400.00 per year

Benefits:

• Bereavement leave
• Casual dress
• Company events
• Free parking
• Life insurance
• On-site parking
• Private medical insurance
• Referral programme
• Sick pay

Schedule:

• Holidays
• Monday to Friday
• No weekends
• Overtime

Ability to commute/relocate:

• Abingdon OX14 1DZ: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Opportunity

Unlike all of our competitors, our entire sales process is conducted completely digitally, mirroring consumers’ buying habits in the digital age. This approach also provides more active sales time for a greater turnaround of sales as well as a nationwide potential customer base.

Responsibilities

• Outbound phone calls to find new customers
• Email prospecting and following up any engagement
• Arranging appointments for online meetings
• Presenting our printer/photocopier services via online presentations
• Involvement in the sales process from engagement to customer signup

Benefits & perks

• Personal growth and development as part of an ambitious company
• Caring, success-focused working environment
• Full support and training
• Sales bonus
• An extra day’s holiday on your birthday, fully paid
• Company pension

Ideal candidate

• An ambitious go-getter with a positive attitude
• Resilient and able to follow a process throughout
• Good communication and interpersonal skills

Who we are

We’re a fun, friendly group that respects and supports each other, leaving egos at the door. Our flat hierarchy and lean business model allow us to operate effectively and efficiently as a team. We have a simple business purpose: to find and retain customers. We do this by being the best. We’re highly motivated to increase our customer base while offering the highest level of customer service.

Job Type: Apprenticeship

Pay: From £8.60 per hour

Expected hours: 37.5 per week

Work Location: In person

Role: Field Service Engineer (Audio Visual training provided)

Contract Type: Permanent

Location / Geographical coverage: Derby, Leeds or Newcastle – Eastern & Northeast regions

Kinly is one of the world’s most recognisable companies within the Audio Visual and Unified Communications technology space, working with numerous high-profile global-class organisations, helping them drive maximum collaboration, engagement and productivity to enable their colleagues to work together, from everywhere.

We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.

Currently, as we continue to expand our client base and services, we have a new opportunity for a technical-minded individual to join our highly collaborative team; someone who will be excited by developing their knowledge and capability in the Audio Visual industry.

Full training will be provided, but what we would be looking for as a minimum is someone from an engineering/technical background with some experience of troubleshooting, and providing IT on-site customer facing support.

Key responsibilities:

Working as an AV Field Service Engineer, you will ultimately take accountability for providing reactive support and planned preventative visits for some of our customers across the corporate/private, government & retail industries.

This will provide you with a great diversity of customers to support, therefore providing you great variety every day.

Day-to-day activities:

• Undertake planned preventative maintenance customer visits, keeping their Audio Visual, Video Conferencing and Digital Signage systems maintained

• Work to detect and prevent potential failures before they occur, rectify any known issues and provide feedback on system status and make recommendations for system operation, future usage and reliability

• Carry out reactive support calls to customer sites, to remedy a fault where it can’t be fixed via remote support

• Communicate identified faults in a clear and detailed manner to our helpdesk colleagues, whilst also clearly explaining faults to the client

Skills & experience

• Experience in technical fault finding
• Good understanding of computer software and hardware
• Networking knowledge
• Proven experience working in a customer-focused support role
• Enthusiastic about training and developing a career within the AV industry
• Driving License and comfortable driving daily in a field based role

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please either email jobs@kinly.com outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you.

About Kinly

Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.

Why Kinly?

We are experienced: When you join our family you’ll be part of a multi-award-winning team made up of the industry’s most innovative professionals.

We are proven: The world’s leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.

We are independent: We partner with the world’s best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.

We are global: You’ll be working with alongside the world’s leading brands and supporting them on high-profile, international projects.

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application