Acquisition Marketing Consultant (Full Time, Permanent Position)

London (Hybrid)

Let’s make the most of your talent

About us

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.

What you’ll be doing

As a key member of the DLG Acquisition Marketing ‘engine room’ this role will support the PPC and Programmatic Managers in the implementation, measurement, optimisation and administration of marketing activities to deliver marginal ROI for the group. Using online and offline media channels and by leveraging the latest data driven marketing techniques, this role will partner with wider members of the marketing team to deliver effective acquisition campaigns.

• Implement and optimise a performance media activities to deliver value for the DLG
• Represent the performance marketing team when needed within retail business (eg Motor, Home, DL4B etc) trading meetings, sharing plans, performance reporting and optimisation tactics, making recommendations for improved success
• Work with external media agencies and content/production providers when needed to deliver relevant and often personalised content to improve campaign performance
• In partnership with the Insight and Effectiveness team, ensure measurement frameworks, benchmarks and tagging is in place to continually improve performance
• Work alongside the Digital Teams to ensure Customer Journeys are aligned to maximise conversion
• Manage team administration (e.g.ebilling, campaign reporting etc) when needed
• Execute all campaigns in line with DLG’s risk appetite.

What we’re looking for

• Experience working with direct-to-customer brands delivering performance activities across Paid Search, Paid Social and Programmatic (performance display/video)
• Ability to provide data-driven analysis and insights to improve campaign effectiveness and value to the business
• Excellent communicator with experience presenting strategies and plans to stakeholders
• Experience in working in a data driven marketing organisation with some experience of martech (CDPs, DCRs, DMPs)
• Some experience working with 3rd party performance marketing agencies

Hours: 35 hours

What we offer in return:

We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include:

• 9% employer contributed pension
• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
• Additional optional Health and Dental insurance
• Up to 10% annual bonus
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
• 25 days annual leave, increasing each year up to a maximum of 28
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus many more!

There’s no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That’s why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be.

We’re proud of who we are, of what we do, and what every single one of us brings.

Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher.

Together we’re one of a kind.

Ways of Working

Our hybrid model way of working offers a ‘best of both worlds’ approach combining the best parts of home and office-working, offering flexibility for everyone. When you’ll be in the office depends on your role, but most colleagues are in 2 days a week, and we’ll consider the flexible working options that work best for you.

Read our flexible working approach here

Being yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

#LI-JH1
#LI-Hybrid

Domestic & General is a company with an ambitious future. We are expanding our horizons and entering new markets and we need your expertise to help make it happen. We are an international company who works with some of the worlds most respected and well-known brands of domestic appliances and electronic consumer goods. These opportunities don’t come around often, so this really is a position not to be missed.

At D&G great customer service is our North Star and we aim to delight our customers throughout their journey with us. We’re looking for a creative design leader to shape the overall creative vision and provide design direction to our product team, advocating for cohesive and intuitive experiences across channels. Leading a team of product and service designers you will set design standards and ensure our service is accessible for all. If you’re passionate about creating delightful inclusive experiences, and want to impact millions of customers, then apply today.

Responsibilities:

• Provide thought leadership and advocate for excellence in customer experience design across the business
• Shape the overall creative vision to ensure cohesive and intuitive experiences across channels
• Develop and maintain a deep understanding of our existing customer journeys and target market needs leveraging insight and research
• Provide creative design direction for UX/UI and interaction design throughout the product design lifecycle
• Set design quality standards and guidelines including accessibility and customer inclusion
• Oversee and optimise product and service design processes
• Line manage and develop a team of product and service designers ensuring the right skills and structure are in place
• Manage contingent workers and statements of work with external parties
• Own and maintain the design system
• Ensure all design meets regulatory standards

Experience:

• Proven experience as a design leader, with a strong portfolio demonstrating expertise and breadth across digital product and service design
• Experience in understanding and designing omnichannel customer journeys in a service business
• Experience designing inclusive products and services with adaptions for accessibility
• Experience working in financial services, insurance, or another consumer-regulated industry
• Experience in leading design teams, including line management and development of designers

Skills:

• Deep understanding of customer-centric design principles and methodologies
• Research orientated with strong analytical skills
• Excellent communication and collaboration skills
• Proficiency in design tools and software, highly accomplished Figma user
• Skilled in workshop facilitation for cross-functional collaboration

Behaviours:

• Leadership qualities, pushing for improvements
• Collaborative nature, working with product managers and compliance

We offer lots of great benefits! Some of which include:

• Competitive salary and annual discretionary bonus
• 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave
• Training opportunities as well as clearly defined career progression
• Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service
• Attractive company pension scheme
• Life assurance – employer funded cover of 4x basic salary
• Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services
• Salary Finance – access to savings and borrowing through payroll
• Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand new vehicles
• Travel Loans – interest free loans to help spread the cost of annual travel tickets
• Cycle to Work – tax efficient bike and cycling equipment worth up to £1,000
• Health & Wellbeing – discounted gym membership, online virtual workout sessions, online culinary classes
• OnHand – Giving you the opportunity to be an Eco & Social volunteer via a handy app. Volunteer individually or in groups to get involved in Youth Mentoring, Food Poverty, Homelessness & Elderly help
• Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness and family issues
• Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends
• Employee discounts – access to discounted Sky TV and broadband packages, together with a range of discounts for 100s of online and high street retailers

Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.

Please note that we have a thorough referencing process, which includes criminal record checks.

At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.

Marley Risk Consultants Ltd are a chartered Loss Adjusters servicing the needs of the Property Latent Defects Insurance market across the UK. Established in 2013, we have offices in Shrewsbury, Evesham, Nottingham and London and are going through a period of growth to meet the needs of our expanding client base.

We are seeking experienced Building Consultants to join our team. This postholder will provide Claim Handlers, Loss Adjusters and Clients of the business with the technical expertise in relation to building pathology, building defects and their remediation and associated costs.

Job Type:

• Homebased throughout the UK- Hybrid working requirements to be in the office at least one day a month
• Full-time (Mon-Fri)

_ Salary:_

• Negotiable depending on experience.

Key Activities:

• Carry out inspections of building defects and report upon damage, causation and remediation
• Carry out inspections of damage in relation to property claims for fire, flood, escape of water and impact and provide technical advice to Loss Adjusters including scheduling of necessary repairs and costs for reserving purposes.
• Provide technical advice to support Claims Handlers and Loss Adjusters with technical queries including pathology, methodology or damage and costs for reserving and settlement purposes.
• Carry out inspections of newly build properties to identify snagging issues and provide reports detailing observations.
• Carry out “Couch Calls” and site visits to ensure that works have been carried out to a suitable standard and provide feedback to preferred suppliers.
• Provide a technical inspection service to developers where claims have been logged, agree necessary works in relations to remediation and carry out inspections of repairs.
• Carry out inspections of works in relation to new build properties at various stages of construction to ensure that a building warranty can be provided.

Skills and Experience required:

• Experience of IT systems including MS Word, Excel, Outlook and Teams and Claims Management Portal Systems (specific training on company systems will be given as required).
• Strong verbal and written communication skills.
• Strong understanding of building regulations, construction law and insurance law and their practical applications in the industry.
• Able to quickly build positive and effective relationships with internal and external stakeholders.
• Well organised with excellent time management skills.
• Excellent attention to detail and high levels of accuracy.
• Confident working independently under instruction.
• Bachelor degree (preferred). Qualifications in Surveying, Approved Inspector and/or Building Control would be advantageous.
• Valid UK driving licence and willingness to travel as required. This may involve overnight stays, depending on region serviced and site location

Benefits:

· Generous company pension.

· Company mobile phone.

· Tools/equipment required for the performance of company duties.

· Cycle to work scheme.

· Tech scheme.

· Life Insurance (following successful completion of probationary period).

· Private Medical Insurance (following successful completion of probationary period).

· Casual dress policy.

· Flexible working.

· Free on-site parking (where available).

· EV charging points (where available).

· Employee Assistance Programme.

At Marley Risk Consultants Ltd we value equality, diversity and inclusion. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applicants from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Marley Risk Consultants Ltd registered in England and Wales under company number 08398403.

Job Type: Full-time

Pay: £45,000.00-£55,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Free parking
• Gym membership
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private dental insurance
• Private medical insurance
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Licence/Certification:

• Driving Licence (required)

Work Location: Hybrid remote in Nottingham NG2 3AQ

We are seeking a Dental Nurse to join our team! You will be responsible for providing excellent patient care and one-on-one counseling. Our ideal candidate has a passion for helping others and is eager to learn more about the field of dentistry.

Responsibilities

• Interview patients and document basic medical history
• Prepare patients for dental examinations
• Keep records of patient visits and update them accordingly

Skills

• Proven experience as Dental Nurse (1 year or more)
• Excellent knowledge of health and safety guidelines in this profession (e.g. handling injuries)
• Ability to scale-up problems into smaller problems and scale-down into solutions
• Caring and compassionate personality
• Good communication skills
• Positve attitude with a willingness to be part of a team

Job Type: Part-time

Pay: £12.00-£14.00 per hour

Schedule:

• Flexitime

Licence/Certification:

• Valid GDC registration (required)

Work Location: In person

Join the Dickson Group on its journey as one of Northern Ireland’s largest independent brokers. We pride ourselves on having built a great reputation in over 30 years of looking after clients all over Ireland. We’re interested in finding people who have a passion for commitment and hard work, and above all providing great customer service. This role would suit someone who wants to join an expanding business, with potential for further progression for the right person.

WHAT YOU’LL BE DOING

• Based in our Armagh branch, you’ll be responsible for helping grow our personal lines book by achieving your monthly targets, which are based on winning new customers and retaining existing ones
• Offer brilliant customer service by building rapport, asking the right questions, and clearly explaining products and covers
• Look for opportunities to provide other great products to customers
• Work with colleagues across the business to identify prospects for the future
• Working Hours Between 9am & 5.30pm Mon – Friday and Rotational Saturdays 9am – 12 noon.

Job Type: Permanent

Pay: Up to £25,000.00 per year

Additional pay:

• Performance bonus

Benefits:

• Company pension
• Employee discount
• Life insurance
• Private medical insurance
• Store discount

Schedule:

• Monday to Friday

Work Location: In person

Product Owner

Leeds or London – Hybrid (2 days a week in the office)

Full Time, Permanent Position

Let’s be brilliant for our customers

Join us as a Product Owner, where you’ll shape cutting-edge solutions, drive impactful change, and deliver exceptional results that redefine the future of our motor platform.

About us

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.

It always feels good, helping people when they need it most. Taking calls, helping customers with queries, finding the right insurance product for their lifestyle. Helping to keep people safe on the roadside when their vehicle breaks down. Being a reassuring presence when someone needs to make a claim. Our contact centre teams give customers all kinds of support. It can get busy, but the culture, training and friendly teams are great here.

What you’ll be doing

Reporting directly to the Lead Product Owner, you’ll:

• Define, manage, and drive the product vision, design, and requirements to user story level.

• Manage agile delivery to ensure successful outcomes for the business.

• Drive product optimisation, taking commercial direction from Lead Product Owners and business stakeholders.

• Maintain the product vision and roadmap, owning the success of your delivery stream.

• Prioritise and manage the product backlog, aligning with commercial KPIs and business needs.

• Own requirements using agile frameworks such as User Story Mapping, Epic & Feature hierarchies, and JIRA management.

• Define acceptable quality levels, championing iterative, incremental delivery without over-engineering.

• Support testing and deployment to ensure high-quality production delivery.

• Align with project budgets and commercial KPIs.

• Lead stakeholder engagement and communication for your products.

• Manage release and go-live dates for assigned products.

• Serve as the primary escalation point for the development team, supporting queries and issue resolution.

• Manage product risks and issues, ensuring mitigation and effective escalation within governance frameworks.

• Track and monitor return on investment and business benefits for all releases.

• Take ownership of personal development and career growth.

• Identify and manage risks in line with the company risk framework.

• Champion agile frameworks (Scrum and Kanban), promoting best practices within the team and among stakeholders.

What we’re looking for

• Proven experience as a Product Owner, delivering successful initiatives within agile frameworks.

• Expertise in backlog management, user story writing, and using tools like JIRA.

• Ability to define and maintain a clear product vision and roadmap, aligned with business goals.

• Excellent stakeholder management and communication skills, with the ability to influence and align teams.

What we offer in return

We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include:

Ways of Working

Our hybrid model way of working offers a ‘best of both worlds’ approach combining the best parts of home and office-working, offering flexibility for everyone. When you’ll be in the office depends on your role, but most colleagues are in 2 days a week, and we’ll consider the flexible working options that work best for you.

Read our flexible working approach here

Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work – that’s why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we’ve made it our mission to give you everything you need to be authentically you. Discover more at directlinegroupcareers.com

Together, we’re one of a kind

Hours: 35 hours (Monday to Friday, 9am to 5pm)

Closing Date: Tuesday 04 February

#LI-Hybrid

#LI-CL

CRM Consultant (Full Time, Permanent Position)

London (Hybrid)

Let’s make the most of your talent

About us

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.

What you’ll be doing

As a key member of the DLG CRM team this role will plan, implement, measure and optimise Customer Marketing initiatives to deliver value for customers and the group.

The CRM consultant will report into a CRM Manager and be accountable for designing and managing CRM campaigns that will contribute to the CRM strategy and KPIs. In partnership with the CRM Activation teams, Media and Performance Teams, Data Teams and working with Marketing Managers and Business Units, the CRM Consultant with create a segment-based strategy, plan and roadmap leveraging the latest data-driven marketing techniques and innovations across a mix of BTL, paid and owned channels to improve either customer engagement (NPS), new business retargeting, cross sell, or retention.

This role will be critical to a growing CRM Team that will deliver marketing-leading, tactical and always-on campaigns and initiatives that help grow cross-portfolio value for DLG.

• Translate and combine business problem statements and customer insights into comms strategies, developing a roadmap of activities across brands and products, by customers segments and cohorts, to deliver value for DLG.

• Present and get buy-in for CRM plans across a set of stakeholders across Brand, customer and Product teams, reporting on performance, sharing ideas for improved success and influencing creation of product messaging pipelines.

• In partnership with the Insight, Customer Experience and Effectiveness teams, ensure measurement frameworks, benchmarks, tagging and customer feedback is in place to continually improve and optimise campaign performance.

• Work alongside the wider Marketing Team, Digital Teams and agencies to ensure Customer Journeys are aligned to maximise performance/improve customer outcomes.

• Work with the CRM Activation Team who will build and execute email, SMS and app based campaigns using the latest DLG Martech.

• Execute all campaigns in line with DLG’s risk appetite.

What we’re looking for

• Experience working with direct-to-customer brands delivering CRM activities across BTL channels (including DM, Email, SMS, and Apps) and ideally paid media channels
• You will be customer obsessed and has basic understanding of data and privacy regs (GDPR, PECR etc)
• Results hungry with experience in working with data and customer journey insights to improve campaign effectiveness and customer engagement
• Good communicator and team player with experience presenting strategies and plans to stakeholders
• Has owned initiatives end to end from planning, briefing and execution to analysis of results

Hours: 35 hours

What we off in return:

We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include:

• 9% employer contributed pension
• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
• Additional optional Health and Dental insurance
• Up to 10% annual bonus
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
• 25 days annual leave, increasing each year up to a maximum of 28
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus many more!

There’s no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That’s why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be.

We’re proud of who we are, of what we do, and what every single one of us brings.

Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher.

Together we’re one of a kind.

Ways of Working

Our hybrid model way of working offers a ‘best of both worlds’ approach combining the best parts of home and office-working, offering flexibility for everyone. When you’ll be in the office depends on your role, but most colleagues are in 2 days a week, and we’ll consider the flexible working options that work best for you.

Read our flexible working approach here

Being yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

#LI-JH1
#LI-Hybrid

About Us

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.

Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That’s why our Pricers and Underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price.

Home Portfolio Management Lead

What you’ll be doing

Our mission is to be a best-in-class function. And, to be the best of the best we need exceptional people. This is where your expertise comes into play. Joining our Home P&U Team, who are responsible for setting the prices for home policies, you’ll utilise your previous experience leading a UK home portfolio to make sure we are best-in-class.

You will be leading on portfolio management of home products which includes:

• Being responsible for monitoring our competitiveness and claims performance by customer segment to manage risk of adverse selection and find growth opportunities
• Monitoring market and claims trends to ensure risks and opportunities are reflected in pricing and underwriting action
• Reviewing our claims costs by rating factor and customer segment to ensure our risk costs for home policies are accurate
• Being responsibility for underwriting footprint
• Closely monitor portfolio performance and work to identify opportunities for continuous improvement.
• Collaborate with the Claims team on claims management, claims fraud and alignment on emerging underwriting trends
• Work closely with the pricing and actuarial teams to ensure that home insurance products are priced appropriately and drive profitable growth through competitive footprint expansion via the use of data-centric solutions.
• Ensure all governance and controls are adhered to, taking accountability for the products compliance.
• Leading, motivating and inspiring both your direct reports and those within the wider P&U function through your breadth of knowledge and expertise

What you’ll need
We are keen to meet enthusiastic, passionate and curious individuals, and are open to hear from those with specialisms of either pricing or underwriting, key is your breadth of experience and understanding across both areas.

• Previous experience within UK personal lines insurance, preferably Home
• Previously managed a portfolio on a segmental basis, with demonstrable experience of making pricing and footprint adjustments as needed and able to demonstrate their impact
• Experience utilising your technical and analytical underwriting skill and understanding of pricing as you’ll often work in partnership with your pricing colleagues
• Experience of underwriting, either through direct responsibility or alongside colleagues as part of portfolio management
• Knowledge and understanding of technical pricing with the ability to interpret predictive models for pricing and forecasting
• A commercial mentality with the ability to identify risks and opportunities across teams.
• Ability to inspire and engage colleagues to do their best work every day, with a strong external network to bring in best practice and new concepts to DLG

Ways of working

Our hybrid model way of working offers a ‘best of both worlds’ approach combining the best parts of home and office-working, offering flexibility for everyone. When you’ll be in the office depends on your role, but most colleagues are in 2 days a week, and we’ll consider the flexible working options that work best for you.

London – Riverbank House

Bristol – The Core

Leeds – The Wharf

Manchester – The Bloc

Read our flexible working approach here

What we’ll give you (Band 4)

We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include:

• 9% employer contributed pension
• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
• Additional optional Health and Dental insurance
• Up to 10% bonus
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
• 25 days annual leave, increasing each year up to a maximum of 28
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus many more!

Being Yourself

Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work – that’s why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we’ve made it our mission to give you everything you need to be authentically you. Discover more at directlinegroupcareers.com

Together we’re one of a kind.

#LI-HYBRID

#LI-AW1

Commercial Executive (Price Comparison) -12-month FTC

London/Leeds/Bristol (Hybrid)

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.

We are looking for a Commercial Executive to join our Price Comparison Team on a 12-month Fixed Term Contract. You will support the Comparison team and the wider business to ensure commercial success. To ensure DLG maintains meaningful and productive relationships, the role requires some
face-to-face contact, telephone conferences, Teams video calls and external meetings with our largest partners; Compare the Market, Confused.com, Money Supermarket and Go Compare. There may be an expectation to travel within the UK and may involve participation in professional and social networking events from time to time.

Who you’ll be working with:

You’ll have the opportunity to work with a variety of teams and products lines in Direct Line group. However, you will be primarily situated in the Price Comparison team, which is situated in the Motor Retail Tribe.

What you’ll be doing:

• Maximising existing revenue streams through assessing opportunities to open new sources of income

• Organisation and maintenance of the Price Comparison team’s contracts, commissions reporting and KPIs

• Supporting the Commercial Managers in negotiation of commercial terms including acquisition costs, acceptable performance metrics and special offers

• Regularly compiling and reviewing data with an ability to identify opportunities and articulate findings

• May be required to use data to challenge partners in respect of poor performance

• Ensure that partners comply with general good practice, contractual terms and industry regulations

• Understand market trading conditions and developments in the industry

• Identifying opportunities for cost savings and dynamic pricing initiatives

• Regular contact with partners

• Facilitate change requests

What we’re looking for:

• You will understand Price Comparison dynamics and personal lines insurance.

• Strong ability in data analysis

• An excellent communicator and stakeholder management skills.

• A balance of team working and self-starting abilities

• Confident nature and a positive attitude

Ways of Working

Our hybrid model way of working offers a ‘best of both worlds’ approach combining the best parts of home and office-working, offering flexibility for everyone. When you’ll be in the office depends on your role, but most colleagues are in 2 days a week, and we’ll consider the flexible working options that work best for you.

Read our flexible working approach here.

Benefits

We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include:

• 9% employer contributed pension

• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover

• Additional optional Health and Dental insurance

• AIP bonus

• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.

• 25 days annual leave, increasing each year up to a maximum of 28

• Buy as you earn share scheme

• Employee discounts and cashback

• Plus many more!

Being yourself

Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work – that’s why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we’ve made it our mission to give you everything you need to be authentically you. Discover more at directlinegroupcareers.com

Together we’re one of a kind.

#LI-MW1

#LI-HYBRID

Frontend (React Native) Engineer – Fixed Term Contract

Hybrid working – London (3 days per week in the office, Monday/Tues/Friday)

This is a maternity cover role – up to 12 months

Let’s make the most of your talent

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.

We’re evolving, to be a more digitally-focused data-driven insurance company of the future – and your unique talent, skills and ideas can drive our success. Like us, you thrive on collaboration, exploration and innovation. And like you, we take tech seriously. That’s why we’re embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution.

What you’ll do

You will report into the Head of Mobile Apps and you’ll work with the team that are responsible for creating and maintaining user-friendly digital experiences. As a Frontend React Native Engineer, you will be instrumental in shaping the mobile experience for our customers and in this role, you will work on high scale insurance applications for both mobile and web platforms.

• You’ll translate user stories into engaging mobile and web applications and APIs, whilst building the core platform and integrations.
• You’ll work across the entire software development lifecycle covering requirements gathering, design, implementation, testing, deployment and operations.
• You’ll enhance the team by demonstrating best practice throughout the software development lifecycle.
• You’ll collaborate with our product team to understand customer problems, assess the feasibility, and increase the product roadmap.

What we are looking for

• You have experience building mobile apps using React-Native and working with RESTful APIs.
• You have detailed knowledge of both iOS and Android platforms, regarding areas such as: the store submission process, push notifications, and official design guidelines.
• You have experience building the best mobile and API platforms for expanding customer bases, at pace, whilst following industry best practices and design principles.
• You have Agile development mindset.
• You enjoy helping promote the roadmap.

What we’ll give you in return:

We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include:

• 9% employer contributed pension
• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
• Up to 10% annual bonus
• 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days
• Additional optional Health and Dental insurance
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
• Buy as you earn share scheme
• Employee discounts and cashback

Ways of Working

Our hybrid model way of working offers a ‘best of both worlds’ approach combining the best parts of home and office-working, offering flexibility for everyone. When you’ll be in the office depends on your role, but most colleagues are in 2 days a week, and we’ll consider the flexible working options that work best for you. Read our flexible working approach here

There’s no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That’s why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We’re proud of who we are, of what we do, and what every single one of us brings. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher.

Together we’re one of a kind.

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