About us

We’re an award-winning enterprise software scale-up with high ambitions for growth. We recently won the ScotlandIS Digital Tech Enterprise Business of the Year award and have previously been recognised as Scotland’s fastest-growing tech company in the Deloitte Technology Fast 50 for three consecutive years.

Dayshape is an advanced resource management solution, incorporating AI and intelligent automation to help professional services firms optimise their workforce like never before. It’s built to handle large, complex, and ever-changing requirements with ease.

Our customers include accountancy firms from the Big Four and global top 10, and Dayshape is used in more than 50 countries across five continents. Our target customers are global firms, international networks, and large nationwide or regional organisations, if they’re big enough to have the challenges that Dayshape can solve.

As a company, we live our values every day and we’re committed to making sure our friendly and inclusive environment grows with us.

About the role

We’ve come a long way in a short time, but there’s still so much more we can do. We have grand ambitions to make Dayshape the most scalable, flexible and rapid to deploy solution on the market, and we’re not there yet. That’s where you come in.

As part of our Engineering team, your key areas of focus will be enhancing product scalability and usability, helping consistently deliver features that support our customers’ success. As a senior engineer, you will work collaboratively with the rest of our cross-functional team to plan and deliver new features and enhancements. You will take ownership of features and technical initiatives and make sure they are successful, while keeping an eye on UX, accessibility and aesthetics.

What you’ll do

• Support our product and engineering managers in prioritisation, scoping and leading delivery of product features
• Write complex, performant frontend business logic in JavaScript
• Write and upgrade UI components using JavaScript and Vue.js
• Write automated tests to assure quality (unit and end-to-end testing)
• Support, mentor, and coach other members of the team
• Work with the rest of our engineering team to enhance quality, scalability, performance and maintainability
• Support our culture of learning, development and teamwork
• Be involved in the entire life-cycle of features, including idea creation, deployment, and longer term updates and enhancements

About you

• A confident JavaScript developer, happy writing both vanilla JS and modern frameworks (Vue.js in particular)
• Experienced in working in agile teams as part of a product development environment
• Comfortable writing unit tests and end-to-end automated tests
• Able to zero-in on bugs without looking at the code, based on your experience and intuition
• Passionate about shipping a product you can be proud of
• Comfortable challenging and raising issues at any level
• Well-informed on good software development principles, and able to implement them pragmatically
• Knowledgeable about a range of technologies, and quick to learn others
• An excellent and kind communicator, able to raise awkward questions kindly, and to recognise when you need help
• Experienced in collaborating with others – you will be working closely with engineering, product and QA colleagues
• Adaptable, and motivated to try/learn new things
• Great at breaking down large tasks into manageable chunks
• Able to see the Big Picture – how your decisions affect your colleagues and your users

Bonus points if you have

• Experience working with complex web interfaces with large DOM views
• Experience writing tests in Jest, Cypress or Playwright
• Experience with the rest of our stack: C#, .Net (+Core), Java, RabbitMQ, SQL Server, and/or Microsoft Azure
• Experience working in (or with) the Professional Services industry

What you’ll get

• Starting salary between £50,000 and £58,500 depending on experience
• Earning potential in the Senior Software Engineer salary band up to £63,500
• At least £1,000 per year to spend on professional and personal development
• 33 days’ holiday per year (including bank holidays), increasing by 1 day each year to a maximum of 40 days
• Paid four week sabbatical in your fifth anniversary year on top of your holiday entitlement
• Enhanced family leave policies
• Private healthcare and rewards through Vitality
• Income protection and death in service cover
• Matched 5% auto-enrolment workplace pension scheme
• Access to wellbeing offerings, such as our Employee Assistance Programme and a dedicated counselling service
• Innovation Week twice a year – a chance to experiment and work off-project
• Volunteering time – up to 20 hours a year to participate in volunteer work.
• Time out of the working week for team socials each month, with a mix of in-person and virtual options: past events include hiking, family BBQs, board games and at-home cocktail classes!
• Genuinely nice, smart people to work with, who are excited about growing our company

Working Details

This is a full-time role (37.5 hours per week). We typically work from 09:00 – 17:30 from Monday to Friday, though we can be flexible around this, just let us know.

We’re ideally looking for someone in/around Edinburgh, though we’re open to the possibility of this being a remote role (as long as you’re in the UK). We’re making the most of hybrid working, so you won’t need to come into the office everyday (unless you want to!).

We don’t mandate required office time, but we find that most of the team enjoy working from home 3-4 days a week, and come into our office to connect with each other, make use of space, and for meetings.

Join the team!

Equality of opportunity is more than just a responsibility: we believe it’s a huge advantage to welcome a variety of experiences and perspectives into the team. Diversity is a great asset and, as such, we strongly encourage applications from any background.

This is your opportunity to really influence how we get things done, and how our product develops to meet our customers’ needs. We’re doing well, but there’s lots more to do in order to maintain the high bar and pace that we’ve set.

If your experience isn’t an exact match for this job description, but you have transferrable skills/experience that you think would be a great fit, please outline this in a cover letter. Everyone here is growing personally as the company grows, so if that sounds like something you’d like to be part of, we’d love to see your application. We are also currently hiring across the Engineering department, with roles at different levels – all open opportunities can be found on our careers page: https://dayshape.com/careers/

*Please note the successful candidate for this role will be subject to background checks and will have an opportunity to declare anything to us beforehand*

The Role

This role will report into the Head of Paid Media. You will work closely with the Head of Paid Media to maximise the efficiencies, productivities and growth capabilities of the department as a whole. You will work closely with Paid Media Managers and Growth Managers in order to fulfil clients briefs for paid media campaigns and projects.

Key accountabilities and responsibilities

The agency relies on you for the following:

Growth and Profitability: Support the growth of a sustainable department, achieving agreed financial KPIs

• Ensure our actionables are profitable, and the team is tracking costs for clients and projects.

• Identify opportunities to drive innovation within the department and developing the paid media offering

• Create effective strategies that translate into innovative, award-winning and profitable paid media solutions

• Identify award submission opportunities and contribute to the submission process.

• Define reporting expectations across PPC department with support from HoD

• Define the expectation of innovation and drive forward areas to innovate within PPC accounts

• Own the PPC training programme ensuring enrolment of team and escalating additional training needs when necessary

• Train team on more advanced tasks such as forecasting

• Work with Head of Department on the development and delivery of the agency’s paid search proposition

• Contribute to the direction and building of the PPC team

• Understand the billability of PPC team and levels of service

• Understand client profitability and approaches to manage over servicing

• Own day to day platform relationships (Google/Microsoft)

• Working with SEO counterpart to ensure a total search approach is present for all PPC/SEO

• accounts

Team Leadership: Provide guidance, mentorship, and leadership to the paid media team

• Lead the training and development of Paid Media Managers and other team members

• Balance resource requirements for your team

• Mentor your reports to ensure that they develop a wealth of experience within PPC, Paid Media and Search, as well as soft skills

• Manage and support team members to effectively manage campaigns

• Improve processes and efficiencies across the team

• Brief and QA junior members of the team for support work where needed

• Ensure all work generated by the team meet the high standards

• Lead the team in knowledge of developments in paid media best practice, and sharing across the team with your fresh thoughts and enthusiasm

• Provide reports with career plans and support with achieving goals set out

• Identify training gaps and opportunities for PPC team members

• Share news and updates on PPC and paid media with the team and the agency

Service Innovation and Implementation: Continually raise the bar and maintain a competitive edge

• Implement recommendations where efficiencies can be improved in terms of our work output.

• Manage a portfolio of client accounts and oversee the delivery of successful multi-channel paid media campaigns that meet or exceed client goals and expectations

• Develop and implement effective omni channel paid media strategies

• Review qualitative and quantitative reports prepared by managers on paid media campaign

performance to make recommendations

• Create and manage PPC strategy to achieve a client’s goals and objectives

• Responsible for leading, developing and ensuring implementation of appropriate PPC and

• omnichannel strategies for client growth

• Responsible for overseeing performance and leading strategic adjustments to deliver against client targets

• Provide QA and troubleshoot problems and maximise performance

• Own and develop data and audience frameworks, integration, and strategy with a behavioural science-led approach to paid media

• Ensure the team is delivering against best practice for PPC clients

• Present PPC expansion opportunities to clients for new channels

• Oversee and review the pipeline of PPC tasks to develop an account with fresh ideas

• Lead PPC in Quarterly Business Planning Meetings, annual, peak and any other meetings of this nature

• Own the direction of PPC testing, development & innovation roadmaps across all PPC clients

• Contribute and own parts of pitch strategy, deck and delivery

Strategy Development: Develop and implement comprehensive paid media strategies

• Develop paid media strategies for growth

• Build business cases and forecasts to gain buy-in for paid media implementation

• Be the channel client lead in strategic discussions about how paid media can solve business

• challenges and drive marketing performance

• Share results and case studies back to the business

• Provide a robust foundation for an actionable strategy

• Produce enterprise level PPC strategies for our clients to deliver against objectives across the team

Sales & Marketing: Contribute to agency new business development

• Take a leading role with creating paid media thought leadership content

• Provide valuable research and insights for new business opportunities.

Client Servicing: Build positive and trusting relationships with clients to deliver on KPIs

• Understand our clients’ business objectives and translate that into best-in-class bespoke paid media strategies.

• Manage client relationships, to ensure our values are represented as part of the service provided, and raise any client issues to the Head of Paid Media where appropriate.

• Monitor the allocation of client budgets through working with the Paid Media Managers.

• Ensure all projects and retainers are completed maximising profit

• Create, analyse and communicate client strategy reporting

• Channel-specific escalation point for performance issues

• Manage and maintain key senior day-to-day client relationships

Continuous Professional Development: Taking ownership of your own development

• Excellent attention to detail with few amends from senior QA

• Complete Google Search, Shopping and SA360 exams annually

• Lead a PPC POV within the team and agency

• Be Google Analytics certified and keeping this up-to-date

• Seek out feedback from the team on performance and processes

• Seek out training opportunities to address gaps in knowledge and skills

Competencies

• Communication – be able to communicate effectively with internal teams and clients. Upholding our Digital values and highest levels of professionalism at all times.

• Professional role model – demonstrate and maintain high levels of professionalism at all times in respect to attitude and approach

• Decision making – making decisions that positively impact upon the client work and seeking advice on guidance on more challenging decisions.

• Team working – working collaboratively with the team through communicating and listening to and responding professionally to feedback

• Result orientated – can work to deadlines and given KPIs

• Learning focused – take ownership of your own learning and professional development with the support of more senior colleagues

• Client-focused – focused on building and maintaining positive relations with clients through understanding their business fully and their challenges

• Adaptability – be flexible when adapting to strategy changes, client requirements and industry trends

• Problem solving – identify challenges and be proactive at finding solutions

What does success look like?

• Implementing long-term growth strategies with our clients and being able to execute this with ROI.

• Sharing your knowledge internally and externally as the world of paid media changes from time to time.

• Nurturing and upskilling your team members and developing working models across client account teams that make use of solid processes to help achieve our departmental goals.

• Creating efficient and effective strategies and workflows that allows the department to grow.

Your place in the agency and key relationships

• Report to the Head of Paid Media, working closely with department efficiencies and quality of outputs.

• Working with Paid Media team and Growth Management team members to ensure smooth delivery of client projects and retainers.

• Supporting the Paid Media department as a whole, and Head of Paid Media, in executing client strategy.

Package

• Salary – Competitive.

• Flexible working, 4-day work week, hybrid working available

• Annual Leave: 28 days (ex., Bank Holidays) plus Birthdays, Charity day and between Christmas and NY

• Private Healthcare, inc dental from Aviva.

Please get in touch for immediate consideration and a meeting with this excellent agency.

Please send CV to jfraser@kaboodledigital.com

Denfield is a full-service, award winning advertising and marketing agency who are on the quest to find a talented, self-motivated, enthusiastic and hardworking Digital Content Executive to join this truly unique, creative and fast moving company. The office has a buzzy, constantly evolving and positive atmosphere with a close knit and caring network.

If you love anything web related and are passionate about making sure that the very best is achieved from websites for user experience, then we would love to hear from you.

Responsibilities

• Assisting with the upkeep of multiple websites using content management systems (CMS) such as Shopify, WordPress and our own bespoke CMG
• Ensuring content is accurate, consistent and up to date
• Sourcing and updating imagery and artwork
• Delivering high quality, accurate service to tight deadlines
• Website testing and evaluation
• Reviewing client feedback
• Preparing email campaigns using some HTML and a variety of Adobe programmes (InDesign, Photoshop, Fireworks, Dreamweaver)
• Build close relationships with immediate team and wider company

Skills/Experience

• Digital marketing qualification or experience
• Knowledge of experience in HTML and CSS

Understanding of Google Analytics, SEO and operations of eCommerce websites

• Adobe suite (desirable)
• Microsoft Office
• High level of attention to detail
• Excellent time management and organisation
• Ability to multitask and prioritise busy schedules
• Ability to follow style guidelines and client briefs
• Great communications skills, written, verbal, telephone etc
• Fast learner and analytical thinker
• A GO.DO Attitude!

Job Types: Full-time, Permanent

Pay: £23,400.00-£25,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Discounted or free food
• Health & wellbeing programme
• Referral programme
• Sick pay

Schedule:

• Monday to Friday

Education:

• Bachelor’s (preferred)

Experience:

• Digital marketing: 1 year (preferred)

Work Location: In person

MHouse is a leading provider of EPOS Solutions in the UK, dedicated to giving retailers the tech necessary to grow and expand their own businesses. Taking a ‘customer first’ approach, we develop, maintain and support our own bespoke software for our 1,500 and growing client base.

Role Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Helpdesk / Customer Success Representative. The ideal candidate will be passionate about delivering outstanding customer support, resolving technical issues efficiently, and ensuring customer satisfaction and retention.

Key Responsibilities

• Act as the first point of contact for customer inquiries via phone, email, and live chat.
• Diagnose and resolve customer issues efficiently, escalating complex cases when necessary.
• Provide clear and effective guidance to customers regarding product usage and troubleshooting steps.
• Maintain detailed records of customer interactions and issue resolutions in our CRM / Ticketing system.
• Work closely with internal teams (e.g., sales, product development) to enhance customer experiences.
• Identify customer pain points and suggest improvements to enhance overall service quality.
• Assist with onboarding new customers and provide training when required.
• Monitor customer accounts to ensure they are maximising product value and offer proactive support.

Skills & Experience Required

• Previous experience in a customer service, technical support, or customer success role.
• Strong problem-solving skills and ability to think critically.
• Excellent communication skills, both verbal and written.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Experience using customer support tools (e.g., Zoho, Salesforce, Freshdesk, or similar CRM/ticketing systems) is a plus.
• Basic technical knowledge (Windows and Networking) or the ability to quickly grasp new software and platforms.
• A customer-first mindset with a proactive approach to problem resolution.

What We Offer

• Competitive salary.
• Opportunities for professional growth and career advancement.
• A supportive and inclusive team environment.
• Company Pension
• Company Health Insurance

Job Type: Full-time

Pay: £24,000.00-£30,000.00 per year

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Private medical insurance

Work Location: In person

Description

Key Responsibilities

• Undertake root cause analysis on re-occurring issues and provide input into the relevant team/department/stakeholders
• Identify procedural weaknesses and develop solutions in liaison with colleagues to avoid repeat issues arising
• Identify system issues, recommend enhancements and feedback to product manager
• Identify training needs and feedback to line manager
• Provide ad-hoc support to helpdesk as and when required
• To feedback findings to peer group in monthly meetings
• Provide legal cashiering technical advice and support to all staff where appropriate
• Working with Outsourced Services Director to ensure that any new product or service enhancement is applied consistently across all cashiering services.
• Develop good relationships with all service delivery managers to build and effective team
• Manage own workload and prioritise work accordingly ensuring that relevant service delivery manager is always kept up to date.
• Assisting support manager with competency review for Legal Cashier and support analysts
• Visits to branch offices as requested to meet these responsibilities
• Providing ad hoc audit process support calls
• Assist relevant people with review of Cashiering procedures, offering advice and guidance as required
• Providing other departments with support as and when required

Skills, Knowledge & Expertise

• Excellent communication skills and ability to build strong relationships with colleagues, clients and senior managers.
• Confident individual who can still think clearly under pressure
• Comfortable interacting (communicating) at all levels
• A natural leader in terms of interacting with front-line teams
• Logical thinker
• Professional manner
• Flexible approach to work and working hours
• Excellent interpersonal and assertive skills
• Positive ‘can do’ attitude
• A high standard of personal presentation
• Excellent Planning & Organisational skills
• A thorough and up to date working knowledge and understanding of the Solicitor Account Rules and Legal Aid including Outcome Focused Regulation
• Full Driving Licence

Job Benefits

• We ask how tomorrow can be better than today
• We are passionate about solving our customer’s challenges
• Our ideas break boundaries
• We value different perspectives and encourage dialogue
• We take ownership and celebrate together

About Dye & Durham

Here at Mindera we are building a world-class team and would love it for you to join us.

As a React Native Developer you will be responsible for building fluid and responsive user interfaces for multiple platforms and devices using React Native.

You will work in a high-performing self-motivated product development team and get exposure to working with other full-stack developers working on different layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, an active team player with a commitment to good code is required. We are looking for experienced Engineers with an appetite for solving complex problems and building seamless user interactions to world-class standards.

Requirements

How you’ll make an impact:

• Working directly with the client to ensure the technical feasibility of the requirements;
• Creating fluid visual interactions, creating and implementing mobile user experience patterns;
• Being self-driven and working with little supervision towards a common team or company purpose;
• Writing testable code and ensuring the test coverage stays at the agreed level;
• Documenting your code;
• Taking ownership of your code every step of the way from development to deployment and maintenance;
• Mentoring junior engineers;
• Diagnosing issues in production and devise solutions for them;
• Being aware of metrics, performance, and operational aspects that show you care about your code.

You rock at:

• Architect enterprise-grade mobile cross-platform applications using React Native.
• Programming languages (ReactNative, React, JavaScript, Kotlin, Objective-C, Swift, C++, C).Knowledge of Coroutines;
• Knowledge of Software Architecture (MVP and MVVM); Jetpack Compose;
• Android platform specific knowledge;
• Experienced with/eager to learn well-known development and testing frameworks;
• Experience building service oriented architectures, design patterns, data structures;
• Test-driven development and continuous delivery.
• Being self-driven and working with little supervision towards a common team or company purpose.

Creating fluid visual interactions, creating and implementing mobile user experience patterns.

You are good at:

• Agile mindset and methodologies such as Scrum and Kanban.
• Developing and maintaining iOS/Android applications from the requirements to the App Store.
• Unit Test (Jest, Mocha), software design patterns and data structures.

What you will be doing:

• Developing and maintaining features in a collaborative, Agile environment;
• Writing testable code and ensuring the test coverage stays at the agreed level;
• Documenting your code;
• Take ownership of your code every step of the way – from development to deployment and maintenance;
• Diagnose issues in production and devise solutions for them;
• Work both autonomously and collaboratively to complete tasks;
• Be an integral part of solutions design and implementation;

Benefits

• Competitive salary and benefits package
• Profit Distribution
• Multiple salary cycle’s a year (including self-proposed salary increases)
• Flexible working arrangements
• Opportunities for professional development and career advancement within a global company
• A dynamic, innovative, and supportive work environment, where your ideas and contributions are valued
• The chance to work on cutting-edge projects that are transforming the fintech industry
• Growth opportunities including access to Udemy
• 25 days holiday + bank holidays. After 2 years you are entitled to 1 additional day/ year up to 30 days
• Private Medical Healthcare with Aviva
• Electric Vehicle leasing scheme
• Enhanced pension scheme (up to 8% matched)
• Enhanced Maternity, Paternity, Shared Parental and Adoption leave and pay
• Conference Budget
• Retail Discounts
• Cycle to Work scheme
• Annual company team-building trip and Christmas party
• At our office in Leicester we have a wide range of snacks and drinks to keep you fed and healthy

Most of all you get to work with a bunch of great people, where the whole team owns the project together in a politics-free environment. Our culture reflects our lean and self-organised attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. Freedom and Responsibility go hand in hand, and we value commitment, feedback, and empathy.

About Mindera

At Mindera we use technology to build products we are proud of, with people we love.

Software Engineering Applications, including Web and Mobile, are at the core of what we do at Mindera.

We partner with our clients, to understand their products and deliver high-performance, resilient and scalable software systems that create an impact in their users and businesses across the world.

You get to work with a bunch of great people, where the whole team owns the project together.

Our culture reflects our lean and self management attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication.

We are proud of our work and we love to learn all and everything while navigating through an Agile, Lean and collaborative environment.

Check out our Blog and our Handbook!

Our offices are located: Porto, Portugal | Aveiro, Portugal | Coimbra, Portugal | Leicester, UK | San Diego, USA | San Francisco, USA | Chennai, India | Bengaluru, India | Cluj-Napoca, Romania | Blumenau, Brazil

Description

Key Responsibilities

• Serve as the primary point of contact and build long-term, value driven relationships with Dye & Durham customers and deliver exceptional customer experiences on a day-to-day basis
• Execute strategies & tactics to exceed revenue growth, customer retention, and churn targets
• Identify and convert upsell, cross-sell, and renewal opportunities to achieve sales objectives
• Negotiate contracts and close agreements to maximize profits
• Proactively connect with customers through email, phone, online presentations, and in-person meetings & events to drive revenue growth, product adoption and customers satisfaction
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions and various projects according to customer needs and objectives
• Effectively communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and report key account metrics including net revenue growth, retention rates and churn risk
• Monitor and analyse customer usage of our product
• Work with the wider Sales and Marketing teams to develop strategic marketing plans and ensure KPIs are being met
• Maintain accurate client records in Salesforce, keeping track of any contract updates and renewals
• Share feedback with Product teams to ensure we are building with customer front of mind
• Keep up to date with industry trends, market insights and maintaining a strong professional network

Skills, Knowledge & Expertise

• Minimum 5+ years of account management, customer success experience and/or sales, customer service in a B2B software environment (SaaS experience beneficial)
• Post secondary educations in business, accounting, law (or a related field) or equivalent experience in the legal industry (beneficial)
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation
• Have a strong desire and ability to learn the functionality of our products, in order to facilitate effective training and demos to customers and prospects.
• Have excellent self-motivation and passion for exceeding customer expectations
• Strong communication, collaboration and presentation skills
• Travel Requirements up to 20% (Client trainings, meetings, conferences)

Job Benefits

• We ask how tomorrow can be better than today
• We are passionate about solving our customer’s challenges
• Our ideas break boundaries
• We value different perspectives and encourage dialogue
• We take ownership and celebrate together

About Dye & Durham

You will be responsible for driving the successful execution of projects in an environment where requirements often shift, requiring exceptional adaptability, leadership, and problem-solving skills. Additionally, you will need to foster strong partnerships with clients and cross-functional teams, ensuring that projects are delivered on time, within scope, and with the highest quality standards.

Key Responsibilities:

• Lead Software Project Delivery: Oversee the planning, execution, and completion of web and mobile application projects, ensuring timelines, budgets, and quality benchmarks are consistently met.
• Scrum Master Role: Facilitate all Agile ceremonies, including daily scrums, sprint planning, reviews, and retrospectives, ensuring smooth sprint cycles and continuous delivery.
• Cross-functional Collaboration: Work closely with developers, QA engineers, business analysts, and DevOps teams to align priorities, allocate resources, and address project requirements efficiently.
• Scope Management: Effectively manage shifting project scopes, ambiguous requirements, and evolving priorities while maintaining clear project objectives and ensuring client satisfaction.
• Project Documentation: Develop, maintain, and update comprehensive project documentation such as project plans, schedules, and budgets. Provide regular status reports to stakeholders.
• Risk Management: Proactively identify project risks and implement mitigation strategies to keep projects on track and aligned with objectives.
• Stakeholder Communication: Serve as the central point of communication, ensuring transparency and keeping all team members, clients, and management well-informed of project developments and changes.
• Budget Oversight: Manage and control project budgets, track expenses, and ensure financial objectives are met or exceeded.
• Client and Team Relations: Build and nurture strong relationships with clients, team members, and stakeholders. Address concerns promptly, ensuring high levels of satisfaction and engagement.
• Continuous Improvement: Stay informed on the latest developments in software engineering, DevOps, cloud technologies, and Agile practices. Implement innovative strategies to enhance project delivery.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Experience: Minimum of 5 to 8 years of experience in technical project management, with a proven track record of managing both web and mobile application projects.
• Agile Expertise: Strong experience in Agile methodologies with Scrum Master certification preferred.
• Technical Acumen: Deep understanding of the software development lifecycle, DevOps processes, cloud technologies, and quality assurance methodologies.
• Leadership and Organizational Skills: Proven ability to lead cross-functional teams, manage multiple projects concurrently, and ensure timely, high-quality deliverables.
• Communication: Excellent verbal and written communication skills, capable of conveying complex technical information to non-technical stakeholders with clarity.
• Financial Management: Skilled in budgeting, financial forecasting, and resource management, ensuring project costs are aligned with financial goals.
• Adaptability and Problem-Solving: Ability to thrive in a fast-paced environment with competing priorities, showing strong analytical and problem-solving capabilities.
• Client Relationship Management: Demonstrated experience in building trust and maintaining long-term relationships with clients and stakeholders, ensuring alignment with project goals.
• Forward-Thinking: A proactive, self-motivated professional who stays updated with industry trends and continuously seeks ways to improve project management practices and outcomes.

Job Type: Full-time

Schedule:

• Monday to Friday

Work Location: Remote

Who We Are:

Interested in joining our team? Here is some more information about us! Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Momentus is used for top shows from across the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique events. Our client list includes ExCel London, Manchester United, Museum of Contemporary Art Australia, Omanexpo, the China National Convention Center, the Porsche Experience Center in Germany and the Sydney Opera House.

Working @ Momentus:

Surround yourself with highly motivated co-workers that push you to be your best each day. Momentus offers the career opportunities and fast-paced, exciting environment of a growth company where you can make a direct impact on our product and customers.

Job Description

Job Description

As an Implementation Consultant, you will be part of a motivated and highly skilled team that designs, develops, deploys, personalizes, and supports client onboardings while having the opportunity to be exposed to a wide variety of services and technologies.

Responsibilities include:

• Manage CRM and ERP software implementation projects for clients with 5-500 users.
• Work with clients around the Globe, flexing time to work in US and EMEA time zones.
• Participate in functional and technical working groups and progress meetings.
• Identify business needs, document requirements, and ensure a smooth delivery while supporting clients through the implementation process.
• Design and deliver key stakeholder training on system configuration as well as end user training.
• Basic project management tasks including the following: creation of onsite agendas, project task list follow up, escalation of issues to Project Manager & Leadership in order to keep the project within defined scope and timeline.
• Drive integration requirements and analysis workshops and write detailed specifications for the development team.

Qualifications

• Bachelor’s Degree
• Fluent in English and French. German language proficiency is a plus.
• Experience in Enterprise SaaS or Software Implementation
• Minimum of 3 years’ experience acting as a billable resource with a utilization target
• Excellent organizational, written, and verbal communication skills and strong command of the English language
• Ability and availability for travel (up to 10%) to client sites for face-to-face meetings, as requested by the client

• 
  What makes you a great fit:

• You are self-motivated and perform independently in a fast-paced environment that is constantly changing
• You possess exceptional time management skills
• You enjoy problem-solving mindset and adaptability
• You take a Customer, Quality, and Results-oriented approach
• You have experience with Mavenlink (Kantata) and/or Momentus Software a plus
• You are a Venue and/or Exhibition industry expert

Additional Information

At Momentus, we understand that the best talent doesn’t just want a job; they want a fulfilling career. That’s why we offer jobseekers like you an exceptional package:

✨ Paid Time Off: Take 30 days to rest, recharge, and enjoy local company holidays.

Professional Development: Unlock unlimited training opportunities through LinkedIn Learning to sharpen your skills and advance your career.

️ Two tickets valued up to $500 to attend events hosted by our valued customers, fostering strong relationships and industry connections.

CEO Impact Award: Recognizing our employees’ dedication to our values with a custom pair of shoes as a token of appreciation for their commitment.

No Dress Code: We value your individuality. Come as you are – because we know you’re smart enough to choose what to wear.

Teammate Recognition Rewards and Swag: Celebrate milestones and enjoy the largest reward network ever.

Flexible Career: We believe in work that works for you. Get the job done where You work best. It’s about winning at life by loving your job.

Your Voice Matters : We believe in open communication and support your growth through annual reviews, department meetings, and personal 1-on-1’s. We value your input and are committed to creating a feedback-rich culture where your ideas and contributions are celebrated.

Tailored Onboarding for You: From day one, we provide individualized onboarding for every new member of our team. We recognize that everyone is unique, and we’re here to ensure your transition into our company is seamless and tailored to your needs.

Personal Growth Matters: We’re passionate about your growth! We offer both internal and external development opportunities, ensuring you have the tools and resources to climb the ladder of success. Your journey with us is not just a job; it’s a path to continuous improvement and achievement.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Momentus is an equal opportunity employer and does not discriminate based on race, religion, national origin, age, sex, gender identity, disability, sexual orientation, marital status, or any other basis protected by law.