Mariner industries ltd
Account Coordinator
Job Description
Job Type: Full-Time 34.5 hours a week
08:30-16:30 Monday to Thursday, 08:30-16:00 Friday
We are looking for a proactive and organised Account Coordinator to join our team. If you have excellent communication skills, enjoy helping customers, and have a keen eye for detail, we’d love to hear from you
Key Responsibilities:
- Responding promptly to customer enquiries via email and phone.
- Handling incoming calls with a friendly and professional telephone manner.
- Managing and resolving customer queries efficiently and effectively.
- Utilising Sage 200 for basic tasks, including answering customer queries and managing order fulfilment processes
- Assisting with general office tasks and providing administrative support as required.
- Collaborating with internal teams to ensure a seamless customer experience.
- Utilising Microsoft Office applications for documentation and reporting.
What We’re Looking For:
- Previous office experience is preferred but not essential.
- Strong customer service skills with a problem-solving mindset.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Familiarity with Sage 200 software
- Excellent verbal and written communication skills.
- Experience required in professional and courteous telephone skills
- Ability to multitask and prioritise workload effectively.
What We Offer:
- A friendly and supportive work environment.
- Opportunities for professional development and training.
- Competitive salary and benefits package.
If you’re ready to take the next step in your career and make a real impact on our customers, apply today
Job Type: Full-time
Pay: From £22,000.00 per year
Benefits:
- Casual dress
- Company pension
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Education:
- GCSE or equivalent (preferred)
Work Location: In person
Application deadline: 31/01/2025