Administration and Dispatch Assistant

Job Description

Job purpose:

To be the main point of contact for customers with sales requirements. To provide excellent service to existing and new customers. • Sending quotations and invoices. • Dispatching of orders in the correct timeframe. • Booking accommodation and travel for event staff. • Sending event details for staff.

Duties and responsibilities:

Actively support customer enquiries through inward and outbound calls and responding to email enquiries daily. • Dispatching of orders for sales and hires of academic dress. • Maintaining excellent working relationships with existing customers. • Dealing with large account customers to ensure that regular communications are sent to offer incentives and gains sales. • Maintain website to ensure stock levels, products and pricing are always correct and competitive. • Booking and planning of accommodation and travel for event staff. • Issuing event details to photographers and staff members in advance of events taking place.

Qualifications and requirements:

Minimum of at least 1 year’s previous sales and dispatch experience. • Knowledge of accommodation and travel bookings. • Excellent verbal and written communication skills. • Experience in using Microsoft 365 package. • Proactive and positive attitude. • Self motivated. • Able to work as part of a team.

Job Type: Full-time

Pay: £28,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Work Location: In person

Application deadline: 27/01/2025
Reference ID: Administration and Dispatch Assistant