Marstons plc

Bar and Waiting Staff

20/01/2025
Apply Now
Deadline date:
£11 - £11 / hour

Job Description

Pub

The Manor House of Whittington


Overview

We’re on the lookout for new Bar and Waiting teammates to join our team!


New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs.
Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leaves our guests coming back for more.

Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.


As part of our Bar and Waiting team you’ll:
Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.

  • Be responsible for taking orders, serving and upselling our fantastic food and drinks
  • Be passionate about providing brilliant customer service
  • Care about the wider team, turning your hand to support wherever needed
  • Gain people, marketing and operational skills whilst getting paid for it!
  • Be encouraged to grow and develop whilst achieving a long-term career (if that’s what you’re after)

What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.


What you get from us:
You’ll be joining a pub company that’s been voted – Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

  • 30% off at all our pubs, restaurants, and hotels
  • A reliable hours contract, to give you the security you deserve
  • Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
  • Flexible and part time hours offered to work around your family or higher education
  • Exciting range of high street, online discounts and cashback offers
  • Fantastic range of apprenticeship programmes to support your career
  • A friendly and lively atmosphere, working alongside passionate and diverse teammates
  • Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.


Marston’s. Where people make pubs.

Marstons plc

Bar and Waiting Staff

18/01/2025
Apply Now
Deadline date:

Job Description

Job Summary:
We are seeking a skilled and friendly Server to join our team at The old lane in Chippenham. As a Server, you will be responsible for providing excellent customer service and ensuring guest satisfaction. Your main duties will include taking orders, serving food and beverages, and maintaining a clean and organized dining area. If you have a passion for hospitality and enjoy working in a fast-paced restaurant environment, we would love to hear from you.

Duties:
– Greet and seat guests in a timely and friendly manner
– Present menus to guests and answer any questions regarding menu items
– Take accurate food and beverage orders from guests
– Relay orders to the kitchen staff and ensure prompt delivery of food
– Serve food and beverages to guests with professionalism and attention to detail
– Check on guests regularly to ensure satisfaction and address any concerns
– Clear tables and clean dining area after guests have finished their meals
– Assist with basic food preparation tasks as needed
– Collaborate with kitchen staff to ensure smooth operations

Qualifications:
– Previous experience in a restaurant or hospitality setting is preferred but not required
– Strong customer service skills with the ability to provide personalized attention to guests
– Excellent time management skills to handle multiple tasks efficiently
– Ability to work well in a team environment and communicate effectively with colleagues
– Knowledge of food safety regulations is a plus

If you are passionate about providing exceptional guest services, have strong communication skills, and enjoy working in a dynamic restaurant environment, we invite you to apply for the position of Server at The old lane. We offer competitive pay rates, opportunities for career growth, and a supportive work environment. Join our team today!

Job Type: Part-time

Pay: £8.60-£11.44 per hour

Expected hours: 10 – 20 per week

Additional pay:

  • Tips

Benefits:

  • Discounted or free food
  • Employee discount
  • Free parking

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Night shift

Application question(s):

  • Are you over 18?
  • Are you available to work Saturday day/evenings?

Work Location: In person

Application deadline: 31/01/2025