Bar Associate

Job Description

About Munch Box Pub

Welcome to Munch Box Pub, where we pride ourselves on creating a warm and welcoming atmosphere for our guests. Situated in the heart of Ripley, our pub offers a delightful mix of great food, refreshing drinks, and friendly service. We are passionate about delivering exceptional customer experiences and are looking for enthusiastic individuals to join our vibrant team.

Role Overview

We are seeking a dedicated and energetic Bar Associate to join our team at Munch Box Pub in Ripley. The ideal candidate will have a passion for customer service, a friendly personality, and the ability to work in a fast-paced environment. As a Bar Associate, you will play a crucial role in ensuring our guests have a memorable and enjoyable visit.

Key Responsibilities

• Customer Service: Provide exceptional customer service by greeting and serving guests promptly and courteously.
• Drink Preparation: Prepare and serve a variety of alcoholic and non-alcoholic beverages according to company standards and guest preferences.
• Cleanliness: Maintain cleanliness and organisation of the bar area, including restocking supplies and ensuring all equipment is in good working order.
• Cash Handling: Accurately handle cash and card transactions, ensuring all sales are recorded correctly.
• Compliance: Adhere to all health and safety regulations, as well as company policies and procedures, including responsible alcohol service.
• Teamwork: Collaborate with colleagues to ensure smooth operations and a positive work environment.
• Upselling: Promote and upsell food and drink items to enhance guest satisfaction and increase sales.

Qualifications and Skills

• Experience: Previous experience in a bar or hospitality environment is preferred but not essential; training will be provided.
• Customer Focus: Strong customer service skills with a friendly and approachable demeanor.
• Communication: Excellent communication and interpersonal skills.
• Work Ethic: Reliable, punctual, and able to work flexible hours, including evenings, weekends, and holidays.
• Team Player: Ability to work effectively as part of a team.
• Attention to Detail: Strong attention to detail and commitment to maintaining high standards of service and cleanliness.

Job Types: Part-time, Permanent

Pay: From £11.44 per hour

Expected hours: No less than 16 per week

Benefits:

• Company pension
• Discounted or free food
• Employee discount

Schedule:

• Day shift
• Every weekend
• Monday to Friday
• Night shift
• Weekend availability
• Weekends only

Experience:

• Hospitality: 1 year (preferred)
• customer Service: 1 year (preferred)
• Bartending: 1 year (required)

Work Location: In person