Call Handler/Administrator

Job Description

Call Handler/Administrator

The successful candidate will assist the Response Maintenance Team with the day-to-day administration duties in a fast-paced environment. The role requires teamwork, good communication skills to ensure the team has adequate support and to assist in managing targets and workflows in a professional and efficient manner.

Duties:

• Manage email & telephone enquires both internal & from the public.

• Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manor.

• Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date.

• Scheduling appointments, meetings, ensuring diaries are kept up to date.

• Maintaining accurate records.

• Provide support to the wider response maintenance team.

• Deal with customer account queries and resolve these effectively

• Check details on orders & reports to ensure accuracy and timely processing

Experience and Skills required:

• Previous administrative experience desirable, (not essential as full training will be given).

• Be able to demonstrate reliability, flexibility, and adaptability.

• Ability to work on own initiative, work accurately under pressure,

• Excellent computer knowledge including MS Office

• Strong planning & communication skills.

• The ability to work on your own and as part of a team.

The successful candidate will receive:

• Career progression

• Competitive Salary

• Other employee benefits

What you need to do:

If you are interested in this position, click on the apply link below or call 07591120837 for more information

INDADM

Job Types: Full-time, Permanent

Pay: £23,000.00-£24,500.00 per year

Benefits:

• Company events
• Company pension
• On-site parking

Schedule:

• Monday to Friday

Work Location: In person