Job Description

Care Coordinator

Full Time

De Vere Care Partnership Ltd provides domiciliary care in Essex to our clients that need help with caring needs in their own homes.

The person will have experience in the care sector as well as knowledge of scheduling home carers to ensure all clients receive a good quality visit.

Responsibilities include;

Ensuring that Regulatory Requirements are met.

Implementing a high quality service through effective matching of service user needs with suitably qualified and experienced care workers. Liaising with the Registered Manager to ensure that there is enough cover to deliver all visits and that new clients are planned into the rota in a timely fashion.

Ensure working patterns are efficient and planned logically.

Prioritise tasks to meet unexpected emergencies and changes in care packages.

Maintain clear and accurate written records and follow statutory reporting procedures.

Communicate clearly and build positive working relationships with clients, their families and other social care professionals as appropriate.

Receive and handle complaints about the service from service users or others.

Excellent communication skills and the ability to lead a team of home carers.

Job Types: Full-time, Permanent

Pay: From £25,000.00 per year

Additional pay:

• Loyalty bonus
• Performance bonus

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekend availability

Experience:

• providing care: 1 year (required)
• Coordinator: 1 year (preferred)

Work Location: In person

Expected start date: 15/02/2025

Job Description

A fantastic opportunity for an experienced Care Coordinator to support a large service in Derby.

We are a rapidly expanding organisation, covering Derby, Grantham, Leicestershire and Stoke on Trent. However we remain a close-knit, family-run business which values it’s employees and seeks to provide only the best possible care services to people in their own homes.

Do you have:

• Excellent communication skills
• Admin and organizational experience
• A warm can do attitude
• Good knowledge of the local area

Along with your Care Coordinator colleagues, you will be the first point of contact to all that phone into, or visit the office. Your primary responsibility will be to ensure all care calls are covered efficiently and economically by our team of Care Professionals. You will support with oncall services, as a secondary point of contact to our company-wide out-of-hours hub.

This is a demanding but highly rewarding role. You will be busy all day, every day, but the right person will feel a sense of achievement at the end of each working day. You will need to be capable of working autonomously in a fast-paced environment, but also be comfortable with taking instruction and directive when needed.

We are an equal opportunities employer. We are committed to equal opportunities and it is our policy that no applicant should receive more or less favourable treatment on the grounds of race, nationality, colour, ethnic or national origin, age, sex, marital status, sexual orientation, religion, creed or disability.

Job Type: Full-time

Pay: £24,000.00 per year

Benefits:

• Life insurance
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Application question(s):

• Will you be able to reliably commute to our Derby office?

Experience:

• care coordination: 1 year (required)

Work Location: In person

Job Description

Mayfair Homecare is a national provider of high-quality care at home for adults, allowing individuals to stay within their own home to receive person centered care and support.

Mayfair Homecare are looking for an outgoing and empathic individual with excellent communication skills who empowers and supports others.

Being a care coordinator is about more than just rota management. You will be responsible for supporting the Manager with business growth and ensuring we are always delivering the highest possible standard of care.

We pride ourselves on delivering care that truly meets the needs of the individual we support, and your role will be fundamental to ensuring this happens every day by matching clients and carers not only based on availability, but also personality.

We provide highly trained care teams to work closely with client in the community. As an organisation we value our people, and we work together to achieve great outcomes for the clients we look after, and we look for people who are like-minded and want to make a difference to people’s lives.

What we look for:

• Good customer services skills
• Strong organisational and admin skills
• Someone aligned to our values
• Previous care or care coordinator experience
• Someone with good people skills

Main responsibilities as a

• Building relationships with commissioners, professionals, clients and family members
• Rota Management for your packages of care
• Responding efficiently to day to day changes in your care packages
• Providing excellent customer service

This is an office based role with some travel in the local area required.

Apply now for an immediate interview (must be in the UK to apply for this role)!

If you are outside of the UK and looking for sponsorship, please email your CV to internationalrecruit@mayfair-homecare.co.uk

Job Type: Full-time

Pay: £24,000.00 per year

Work days:

• Monday to Friday

Work Location: In person