CCTV analyst

Department: Manchester

Closing Date: February 21, 2025

About us

Metroline Manchester is a recently formed subsidiary of ComfortDelGro, in March 2024 we were awarded contracts to operate four franchises and join the Bee Network in Greater Manchester by Greater Manchester Combined Authority (GMCA). Metroline was formed in 1989, fourth largest bus operator in London running about 17 percent of the city’s scheduled bus services and has been a part of the largest private land transport company Comfort Del Gro since 2000. Here at Metroline we are 6,000 colleagues strong across the UK and help carry over one million of our customers every day, whilst Comfort Del Gro operates in 12 countries with a global fleet of over 40,000 vehicles and more than 22,000 colleagues.

Job Summary

Location: Manchester Head Office (M12 4JD)

Contract: Full time 38 hours per week, permanent

Are you ready to advance your career by joining our dream team as a CCTV Analyst? If so, we would absolutely love to hear from you here at Metroline Manchester as we start our exciting journey as part of the Bee Network family!

Metroline Manchester are looking for an organised and detail-oriented CCTV Analyst to join our team. As you join the SHEQ Team you will report directly to the Transport Safety Business Partner and you will be responsible for processing and analysing CCTV footage across our four depots. You will be ensuring that all requests for footage are handled efficiently and in compliance with legal requirements. This role is integral to our operations, supporting incident investigations and collaborating with various stakeholders including law enforcement, internal departments and TfGM.

• Download CCTV footage and store it securely on a storage drive. Create CD/DVD copies of footage when required.
• Record all hard drive retrievals and image downloads meticulously, maintaining detailed logs for auditing and compliance purposes.
• Adhere to all relevant data protection laws, including the General Data Protection Regulation (GDPR), ensuring the secure handling, storage, and sharing of CCTV footage.
• Regularly report on the status of the CCTV systems, highlighting any issues or areas for improvement.
• Liaise with manufacturers to ensure that the latest technology is used in our CCTV systems, staying current with industry advancements.

Benefits

• Free Bus Travel for yourself + 3 (companion + 2 children OR 3 children)
• Free on-site parking
• Pension Scheme Contributions
• Benefits Hub
• Employee Assistance Programme
• Cycle to Work Scheme
• Free uniform

Essential Criteria

• Previous experience in a CCTV analysis or related role is preferred, particularly within a transport or security environment
• Proficient in the use of CCTV systems and software, with experience in downloading, archiving, and copying footage
• Excellent written and spoken English with the ability to communicate clearly and at all levels.
• Excellent attention for detail.
• Ability to operate as a team player

Hours of Work

38 hours per week, permanent full time contract

Flexibility required for hours/days worked in line with operational requirements.

The Equality Act

Metroline is an equal opportunity employer, and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e., age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation.

Applications

Applications should include:

• the reasons you are applying for the post;
• examples of how you meet the skills;
• any relevant qualifications or experience