Crisis Team Administrator

Job Description

Assessment Services

An opportunity has arisen for a full time team administrator covering Monday-Friday. Part time and job share applications welcomed.

The post will be for Chesterfield Crisis Resolution and Home Treatment Team, working at their base at the Hartington Unit.

We are looking for an experienced, highly motivated Team Administrator to assist in the delivery of a comprehensive, professional and high quality, front-of-house service.

The post holder will primarily work alongside the clinical team.

Please note that there is the possibility that this post may be made permanent in the future.

It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract.

The post holder will provide, maintain and develop a high quality administrative/secretarial support to the Clinical Team and Operational Leads, reflecting the professionalism of the service and with our Partner Agencies.

Dealing with telephone enquiries from patients, carers and professionals.

Join ‘Team Derbyshire Healthcare’ and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people’s lives’.

DHCFT is an NHS Foundation Trust that strives for innovation and improvement for the service and individuals that work within it.

Our Vision is to make a positive difference in people’s lives by improving health and wellbeing.

Our Objectives are to provide great care, be a great place to work and best use of money.

Our Values of People first, Respect, Honesty, & Do your best are why our workforce chose to work for the NHS & DHCFT.

CQC rated us as ‘GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the Trust.”

Benefits include:
Commitment to flexible working where this is possible

27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years’ service

Yearly appraisal and commitment to ongoing training

Generous NHS pension scheme

Good maternity, paternity and adoption benefits

Health service discounts and online benefits

Incremental pay progression

Free confidential employee assistance programme 24/7

Access to our LGBT+ network, BAME Network and Christian Network

Health and wellbeing opportunities

Structured learning and development opportunities

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

The role will include providing administrative and secretarial support to the Crisis Team. Therefore, you must have excellent written and verbal communication skills, together with a good working knowledge of Microsoft computer packages.

You will possess an information technology qualification or equivalent qualification in typewriting/word processing and skills and experience around standards of spelling and grammatical accuracy.

You will need to be able to input data and analyse and complete reports.

You will need to be able to respond to telephone calls in a calm, sensitive manner.