Kenvue
Customer Development Manager
Job Description
Kenvue is currently recruiting for a:
Customer Development Manager Pharmacy Wholesalers
This position reports into a Senior Customer Development Manager within our Pharmacy Team and is based at High Wycombe.
Who We Are
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands – including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.
What You Will Do
Reporting into an SCDM, the Customer Development Manager will be responsible for building relationships with key decision makers for 3 Pharmacy Wholesaler accounts, conducting presentations to key customer executives and decision makers, preparing formal proposals and leading negotiations, and developing accurate sales forecasts and reports. You will also establish sales plans and specific project plans for these accounts as well as driving customer business opportunities and finding ways to overcome threats.
Key responsibilities include:
- Delivery of specified business targets (sales, spend and profit targets – INS, TCI, NTS, Net GP)
- Full forecasting and spend management, making accurate forecasts to your business team and Commercial Excellence contacts
- Progressing incremental growth opportunities with your customers
- Responsible for building positive and collaborative relationships with your customer contacts, and representing your customers’ requirements to the Kenvue business
- Building and supervising a Joint Business Plan to ensure delivery of key metrics for the Kenvue and business partner
- Develop a solid understanding of the market and keep track of the market activity to share information regarding changes or new activity in the marketplace
What we are looking for
You will have experience within the FMCG environment and be able to demonstrate the following:
- Experience in customer development, sales or account management
- A proven track record of strong commercial performance from sales, profitability and share points of view
- Ability to identify sales-driving opportunities and drive business effectiveness
- Ability to engage your customers and collaborates with Kenvue experts to identify areas of opportunity and alignment to develop strategies that build joint business value
- Adapt to evolving business conditions and see them as an opportunity to take calculated risks that enhance business outcomes
- Ability to build and harvest great relationships both internally and externally to achieve strategic business objectives
What’s in it for you:
- Competitive Benefit Package
- Paid Company Holidays, Volunteer Time, option to buy and sell holiday
- Learning & Development Opportunities
- Employee Resource Groups