Customer Service Executive (part-time hours)

Contract: Part-time, permanent (up to 20 hours weekly, Wednesday pm, Thursday and Friday)

Location: Head Office, Southpoint

We are looking for an energetic and passionate individual to join our Customer Service team.

You will be the face of Dolphin, resolving customer enquiries over the phone, email and webchat in a timely, professional and courteous manner. Working as part of a team, you will be responsible for raising orders, investigating issues and managing product returns.

You will possess a friendly and engaging telephone manner, have good IT skills and demonstrate the ability to work at a fast pace to complete a demanding workload.

In addition to attractive salary, we offer 30 days’ holiday (inclusive of 8 bank holidays), growth by company performance bonus scheme (during the last 2 years this has been on average 9% of your basic annual earnings, paid quarterly), weekly team target incentives, free team lunch 3 times a week, electric vehicle salary sacrifice scheme, pension scheme, fully comprehensive private healthcare family cover (from probation completion) and so much more.

To apply, please upload your CV and a Supporting Statement, addressing the requirements in the job description, by Monday 3rd February.

For a copy of the job description please click here https://www.dropbox.com/scl/fi/8enfkthtiep2qozpvz6y6/Customer-Service-Executive.pdf?rlkey=g37trse0raztcvqrekdkwo3n5&dl=0