Dermatology/aesthetic clinic receptionist

Job Description

Maylin x Dr. Jinah Yoo Dermatology is a prestigious Korean dermatology and aesthetic clinic specialising in advanced, innovative skin treatments. Located in the heart of Marylebone, our clinic blends cutting-edge technology with holistic care to deliver exceptional results and a luxury experience for our clients.

The Role:
We are seeking a professional, organised, and friendly Clinic Receptionist to be the first point of contact for our clients. You will play a crucial role in ensuring a smooth and welcoming experience for all visitors, managing appointments, and supporting the day-to-day operations of the clinic.

Key Responsibilities:

• Greet and welcome clients warmly, ensuring they feel comfortable and valued.
• Manage appointment bookings and maintain the clinic’s scheduling system.
• Handle client enquiries via phone, email, and in person, providing accurate information about treatments and services.
• Process payments and maintain accurate financial records.
• Liaise with the clinical team to ensure seamless client care.
• Maintain a tidy and professional reception area in line with the clinic’s luxury standards.
• Assist with administrative tasks, including client record management and stock monitoring.
• Ensure compliance with clinic policies and procedures.

Working Hours:

• Monday to Friday, 10:00 AM to 6:00 PM (except Wednesday, 10:00 AM to 7:00 PM).

Requirements:

• Previous experience as a receptionist, preferably in a dermatology, aesthetics, or healthcare setting.
• Excellent communication and interpersonal skills, with a client-focused approach.
• Strong organisational skills and attention to detail.
• Proficiency in using booking systems and Microsoft Office Suite.
• A professional, polished, and friendly demeanour.
• Ability to handle multiple tasks efficiently in a fast-paced environment.

What We Offer:

• Competitive salary starting from £28,000 per annum.
• The opportunity to work in a prestigious dermatology clinic in a prime London location.
• Ongoing training and career development opportunities.

How to Apply:
If you are a professional and enthusiastic individual with a passion for delivering exceptional client care, we would love to hear from you. Please submit your CV and a cover letter highlighting your experience and suitability for the role.

Job Type: Full-time

Pay: From £28,000.00 per year

Benefits:

• Company pension
• Employee discount

Schedule:

• Monday to Friday

Work Location: In person

Expected start date: 03/02/2025