Job Description

THIS JOB IS DESIGNED FOR A RECENT SCHOOL OR COLLEGE LEAVER LOOKING FOR THEIR FIRST FULL TIME JOB.

Job purpose

This Business and Administration Modern Apprenticeship would suit a recent school or college leaver. This is an early entry career opportunity to learn and train in our business processes.

The role is designed to provide comprehensive training and hands-on experience in the insurance industry. The apprentice will learn about various insurance products, customer service techniques, and sales strategies while working under the guidance of experienced professionals.

Key Responsibilities:

Customer Interaction: Assist in handling customer inquiries, providing information about insurance products, and addressing customer concerns.
Sales Support: Support the sales team by preparing quotes, processing applications, and following up with clients.
Policy Management: Help manage and update customer insurance policies, ensuring all information is accurate and up-to-date.
Training and Development: Participate in training sessions and workshops to gain knowledge about insurance products, industry regulations, and sales techniques.
Administrative Tasks: Perform general administrative duties such as data entry, filing, and maintaining records.

What will I learn?

You will learn how to thrive in a busy office environment, how to work with our bespoke IT Systems and gain confidence in your role in the business. You will learn how to communicate in a busy office environment and customer service skills.

What qualifications or qualities are required?

• Self-motivated with an appetite for continued learning and development.
• Highly customer focused, with customer service work experience desirable.
• Computer literate along with accurate and speedy keyboard skills.
• Effective time management and prioritisation skills.
• Educated to Higher Level preferred
• National 5 qualifications (Absolute) & 2 Highers (Preferred).
• Maths or English must be present.

Job Types: Full-time, Apprenticeship

Pay: £12,500.00-£16,000.00 per year

Schedule:

• Monday to Friday

Work Location: In person

Job Description

THIS ROLE IS DESIGNED FOR A RECENT SCHOOL OR COLLEGE LEAVER WHO IS LOOKING FOR THEIR FIRST FULL TIME JOB ROLE.

This is a fantastic opportunity to start a long and rewarding career with a health care provider based in Glasgow City Centre. They are looking for energetic, driven and flexible members to join their dynamic team. Working in an information support role as part of a small team you will gain broad experience from dealing with clients to updating online portals and streamlining business processes.

They offer varied and exciting opportunities and career development for people who share their vision. This is a fantastic opportunity to work with a company who will invest time in developing your skills in order to start your career.

Key Responsibilities:
· Electronically booking appointments on company CRM system
· Liaising with nurses and Doctors to assist in clinic management
· Filing medical records on software system
· Managing emails
· Ordering equipment
· Answering and dealing with telephone queries
· Using Word and Excel systems
· Acquiring Purchase order numbers
· Liaising with finance to process invoices
· Adhering to strict code of confidentiality at all times.
· Scheduling Nurse Digital timetables
· Client contact and taking bookings
· Directing patients to the correct clinics

What will I learn?

You will learn how to communicate in a busy office environment, customer service skills and how to use our bespoke IT systems. You will also learn about our products and services and how to work efficiently and manage your workload.

What qualifications or qualities are required?

· National 5 English
· Excellent attention to detail and accuracy
· Strong communication skills
· Ability to use initiative
· Ability to work within a team
· Ability to demonstrate professionalism and maturity
· Full training will be provided

Job Types: Full-time, Apprenticeship

Pay: From £16,500.00 per year

Schedule:

• Monday to Friday

Work Location: In person

Job Description

Job purpose

An exciting apprenticeship opportunity has arisen to join a growing organisation. We provide a range of services to Councils across the UK including seminars, advice, training, benchmarking and knowledge sharing. This role allows the right candidate to receive training in business support functions to support our team in Scotland.

Reporting to our Scotland Principal Advisor, you will work within the team to help with their work.

Responsibilities (with appropriate training) include:

· Able to assist in administrative duties around event planning

· General office duties including monitoring stock, ordering supplies and general administrative tasks

· Maintaining accurate information on the website

· Providing customer service to a wide range of people, both internal and external to the association

· Attend events to assist with set up, liaising with venues and co-ordinating with venue staff on the day.

· Maintaining accurate records on the data base

· Assist with financial duties.

Qualification:
This role will lead to SCQF 6 business administration qualification

Benefits include:

· Flexible working hours (Flexitime); Monday to Friday
· 35 hours per week with day release where required
· Excellent training and development opportunities
· Excellent holiday entitlement and the potential to take extra ‘flexi leave’ days
· Able to apply to the Local Government Pension Scheme (Defined Benefit)
· Employee Assistance Programme

What will I learn?

You will learn how to work in a busy office environment, work to deadlines, work both as a team and individually and prove your professional competence in your role to gain your formal qualification.

What qualifications or qualities are required?

-Educated at N5 level or above – require a Grade C/5 in Maths and English
-Excellent communications skills
-Good numeracy skills
-Analytical, attention to detail, and problem-solving skills
-IT skills, able to use Microsoft Office (including Word and Excel)
-Able to do administrative tasks including writing emails and correspondence, filing, photocopying and creating documents.
-Well organised and able to multitask
-Commitment to the achievement of equality of opportunity in all aspects of employment, customer care activities and training

Job Types: Full-time, Apprenticeship

Pay: From £16,400.00 per year

Schedule:

• Monday to Friday

Work Location: In person