Experienced Waitress/Waiter

Job Description

Overview
We are seeking an experienced and dynamic Waiter/Waitress with bartending expertise to join our team. This dual-role position is perfect for a hospitality professional who is passionate about delivering exceptional dining and bar service. If you thrive in a fast-paced environment and have a knack for creating memorable guest experiences, we’d love to hear from you!

Key Responsibilities:

• Waitstaff Duties:
• Welcome and seat guests, providing a warm and friendly atmosphere.
• Present menus, offer recommendations, and take accurate food and beverage orders.
• Serve meals and drinks efficiently while maintaining high service standards.
• Clear and reset tables promptly to ensure smooth service flow.
• Bartending Duties:
• Prepare and serve a variety of cocktails, wines, beers, and non-alcoholic beverages.
• Demonstrate knowledge of drink recipes, garnishes, and proper presentation.
• Maintain the bar area, ensuring cleanliness, organization, and stock levels.
• Engage with guests at the bar, creating a welcoming and enjoyable experience.
• Customer Interaction:
• Build positive relationships with guests, addressing their needs and special requests.
• Handle customer inquiries and complaints professionally and efficiently.
• Ensure guests leave with a positive impression and a desire to return.
• Team Collaboration:
• Work closely with kitchen staff and other team members to ensure seamless service.
• Support team members during busy periods, including helping with table setups or bar restocking.
• Health and Safety Compliance:
• Adhere to food safety and hygiene regulations at all times.
• Monitor and responsibly manage alcohol service to guests.

Requirements:

• Proven experience as a waiter/waitress and bartender in a fast-paced hospitality setting.
• Strong knowledge of food, beverages, and cocktail preparation.
• Excellent interpersonal and communication skills.
• Ability to multitask, work under pressure, and maintain attention to detail.
• Flexibility to work evenings, weekends, and holidays as required.
• Certification in alcohol service (e.g., Responsible Service of Alcohol) is a plus.
• A friendly, professional demeanour with a passion for customer service.

Benefits:

• Competitive salary plus tips.
• Opportunities for career growth within the hospitality industry.
• A supportive and dynamic team environment.

Job Types: Full-time, Part-time

Pay: £11.50-£12.50 per hour

Additional pay:

• Bonus scheme
• Loyalty bonus
• Performance bonus
• Tips

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Store discount

Experience:

• Restaurant: 3 years (required)
• Bartending: 2 years (required)

Work Location: In person

Expected start date: 21/01/2025