Msite

Field Engineer

21/01/2025
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Deadline date:

Job Description

  • Gloucester/Bristol Area
Job Description

Welcome to MSite, a global leader in digital identity solutions. Born out of a commitment to drive change, we’ve risen to the forefront of our industry, revolutionising some of the most demanding workplaces worldwide. As an extraordinary technology brand, we’re on a quest to make the world safer and more efficient, one workplace at a time.

At MSite, we are in the business of creating extraordinary experiences, not just for our clients but also for our team members. Our people are at the core of everything we do, and we value the unique skills, perspectives, and ideas each one brings to our table. We’re a vibrant tapestry of innovators, thinkers, and doers who are continuously pushing the boundaries of technology.

Our journey is far from over, and to continue on this exciting path, we need extraordinary people like you. We’re seeking passionate, imaginative, and committed individuals to join our team. If you’re someone who values trust, loves to innovate, and wants to be part of a dynamic team driving change, we want to hear from you.

Join us as we shape the future of digital identity solutions. At MSite, you won’t just be embarking on another job, but a journey filled with endless possibilities, meaningful work, and the chance to leave a lasting impact. After all, at MSite, we’re an extraordinary brand, and we expect nothing less than extraordinary from our team.

We have an exciting opportunity for an Installation Engineer to join our Operations team.

  • Installation, commissioning and testing of MSite products at customer sites.
  • Support & Maintenance of existing Customer and Key Stakeholders
  • Provide subject matter expertise to external customers.
  • Deliver a consistent high standard and achieve excellent customer satisfaction.
  • Routine and Reactive maintenance
  • Fault finding, Diagnosis and Resolution of Faults.
  • Will involve regular travel and occasional overnights stays.
Qualifications
  • Full clean UK driving license
  • DBS check required.
  • CSCS / SSSTS Accreditations required
Competencies
  • You’re not afraid of big challenges.
  • You actively push to raise the bar.
  • You think big and inspire.
  • You help your team and our customers to succeed.
  • You always strive for improvement.
  • You take ownership.
  • You do it because it’s the right thing to do.
  • You are true to yourself and respect others.
Experience
  • Previous experience within a site / field-based role
  • Electrical / Electronic background
  • Ideally you will be from one of the following installation backgrounds: Fire Alarms, Data Networks, Sky Installation, or similar electrical devices.

Job Overview

  • Location

    Gloucester/Bristol Area

  • Hours per week

    37.5

Mitsubishi electric

Field Engineer

08/01/2025
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Deadline date:
£45000 - £50000 / year

Job Description

About the Company:

We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. "Changes for the Better" represents the Mitsubishi Electric Group’s attitude to "always strive to achieve something better", as we continue to change and grow. Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow".

About the Role:

The primary purpose of the role is to deliver on-site technical support across the complete range of LES sold Mitsubishi Electric products, both current and existing.

On-site support is generally provided in four key areas which are:

o Commissioning

o Health Checks

o Fault Finding

o Investigative Works

Our goal is to deliver exceptional levels of customer service and to be a solutions provider in all areas of the role.

Responsibilities:

  • Perform all key activities in-line with department standards and company principles.
  • Proactively manage your calendar and bookings to ensure the highest level of customer satisfaction post visit.
  • Effectively problem solve ensuring each activity results in clear conclusions and recommendations.
  • Produce concise, well written technical reports that are submitted on time and in full.
  • Act in a polite and courteous manner always, providing exceptional levels of customer support when dealing with customers, both on and off site.
  • Always comply with Health & Safety in the course of your duties and support the administration team in the creation of risk assessments and method statements that adhere to this.
  • When liaising with other areas of the business engage positively with outcomes focused on customer centricity and a ‘best in industry’ service
  • Track, benchmark and develop your technical ability on new and existing products ensuring the highest level of knowledge is maintained.

Skills:

The role requires a good level of technical competence, industry experience and working knowledge in Refrigeration and Air Conditioning. The following are minimum requirements for this role:

NVQ Level 3 in Refrigeration and Air Conditioning.

Category 1 F-Gas (City & Guilds 2079).

Experience working with Electrical and Electronic components and can demonstrate safe working practices.

Minimum of 5 years industry experience working on Mitsubishi Electric products.

Familiarity and use of Mitsubishi Electric Maintenance Tool

Training qualifications from Mitsubishi Electric

CSCS Skills Card.

Driving License.

In return for your commitment, we will offer you some fantastic benefits:

  • Generous annual leave allowance – 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year
  • Flexible Working – we offer a range of flexible working options that include working from home or hybrid working
  • Pension
  • Life Assurance
  • Group Income Protection Scheme
  • Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi
  • Access to Mitsubishi’s very own discount platform
  • Colleague Referral Scheme
  • Holiday Buy
  • Long Service Awards
  • Cycle to Work Scheme
  • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)
  • Employee Assistance Programme including additional services Eldercare & Best Doctors

Equal Opportunity Statement:

As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.

Job Type: Full-time

Pay: £45,000.00-£50,000.00 per year

Additional pay:

  • Bonus scheme

Benefits:

  • Company car
  • Company pension
  • Free flu jabs
  • Free parking
  • Life insurance
  • On-site parking
  • Private dental insurance
  • Private medical insurance
  • Sick pay

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Hatfield (Hertfordshire, East of England Region): reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 01/02/2025
Reference ID: TFE – KC