Keoghs

File Handler Assistant – Legacy

06/12/2024
full-time
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Deadline date:

Job Description

Description

Supporting both a Lead and Assistant File Handler, performing delegated tasks, to pursue the progression and/or resolution of a file as a soon as practically possible. The role with involve working upon complex and high value military claims in a fast paced environment allowing for development in NIHL cases.


Key Accountabilities

  • To undertake initial steps on a file including sending out acknowledgements, and procedural documents such as registration of CRU and the obtaining of key documentation
  • Conducting such investigations as are appropriate and as may be delegated by the Lead File Handler, this could include obtaining and reviewing military personnel and medical records/medical evidence
  • Carry out standard procedural tasks
  • Progress with training to allow develop with the role to allow the completion of more complex tasks
  • Instructing experts where the need arises
  • To assist the Lead File Handler in progressing the file in the most appropriate manner
  • To ensure compliance with SRA Standards & Regulations

Activity Time Frames:
  • Adaptable, follows direction of the Lead File Handler and prioritises own activity on a daily basis
  • Typically expects 6 chargeable hours per day, to be agreed at team local level
  • Supports Lead File Handler and Assistant File Handler
  • Works on case load of the Lead File Handler
  • Completes delegated tasks within the time frame set

Working Hours

35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.


Experience, Skills and Qualifications

This role is a junior entry level role that will support an individual in the first steps of their legal career. This role will initially involve repetitive tasks, however, opportunities to develop (where desired) will be supported based on the performance of the individual and the appetite to progress in the role.

Capabilities needed to succeed and excel in the role:

  • Organisation
  • Motivation
  • A willingness to learn
  • Able to take direction from a more senior individual
  • Technical knowledge and Experience to be developed
Values

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;

We are connected
We are Dynamic
We are Innovative
We succeed together


Benefits

  • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
  • Simply Health Care Cash Plan
  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death In Service – after 1 years’ service
  • Pension Contribution based 5% Employee / 3% Employer
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets
  • after successfully completing probation


About Keoghs

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 6,500 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

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