Food and Beverage Operations Manager

Food & Beverage Operations Manager – Hobbledown Adventure Farm Park & Gripped Adrenaline Park

Permanent I Full Time I up to £35,000/annum

About the Company

The Escapade Group Ltd operate the ultimate indoor and outdoor adventure parks. Currently operating three popular brands, Hobbledown, Kidspace, and Gripped across six sites, the business has ambitious plans to grow and expand. At present, there is an established Hobbledown Adventure Farm Park & Zoo at Epsom and West London, two Kidspace indoor play and children’s party venues at Croydon and Romford, Gripped the adrenaline park in West London alongside Hobbledown Heath and Watermouth Castle in North Devon. We welcome over 1m guests through our doors each year and host over 7000 birthday parties.

About the Role

The Food & Beverage Manager will be responsible for the Food & Beverage operation across both Hobbledown and Gripped at Hounslow, West London.

This role will ensure exceptional safety standards in relation to food hygiene, cleanliness, allergen management, COSHH and general health and safety. The Food & Beverage Manager will ensure risk assessments and appropriate record keeping is in place and the teams are fully trained and competent in all the above, including the safe operating of all equipment. The Food & Beverage Manager will also be P&L accountable in driving visitor spends and revenue opportunities, controlling costs and stock levels to meet demand and managing labour in accordance to agreed budgets.

Providing our visitors with brilliant service, ensuring product quality and availability in a clean welcoming environment, will positively contribute to experience and will be measured by our customer service scores (Trip Advisor, Google Reviews). Leading by example, understanding, and reacting to guests and of course our teams needs will support continuous improvements.

Based in Hounslow, West London, this is a full-time permanent position and will work any five days out of seven. The salary for this role is up to £35,000/annum, plus team benefits.

About the Person

We are looking for a strong Food & Beverage Manager who is:

• Focused on Health & Safety, employee engagement and has the heart of the guest at everything they do.
• Prepared to lead, train and engage with all of our teams.
• Passionate about standards to ensure kitchens and equipment are impeccably clean and maintained.
• Knowledgeable on allergen management.
• Driven to deliver business results in relation to revenue and cost control.
• Confident, proactive and able to respond to visitor feedback, resolve issues and ensure positive outcomes
• Resilient and tenacious
• Dynamic, creative and solutions focused
• Organised, structured and always striving for excellence and continuous improvement
• Comfortable working in a very fast paced environment
• Previous experience of working in a visitor attraction/venue is highly attractive

Level 3 Food Safety Hygiene Certificate is also desirable for this role.

How to Apply

If you believe you have what it takes to come on-board and would like to be part of something new and exciting, we would love to hear from you. Please simply apply by hitting the apply button.

Recruitment Agencies

Please note, we are not working with any recruitment agencies at this time. As such, we do not accept any speculative CV’s and/or candidate profiles and are, therefore, unable to consider these.

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